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Le Royal Meridien Shanghai

5.0 of 5
No.789 Nanjing East Road, Shanghai 200001, China (People's Square)
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Le Royal Meridien Shanghai
Ranked #42 of 3,038 hotels in Shanghai
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1,202 reviews from our community

Traveller rating
    623
    440
    92
    27
    19
See reviews for
Families
95
 
Couples
228
 
Solo
99
 
Business
365
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
West Hartford, Connecticut
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The hotel is elegantly designed in an excellent location that is in easy walking distance of many attractions in Shanghai. The rooms are luxurious but not particularly user friendly. The concierge services were adequate but not outstanding. The breakfast buffet was excellent. The staff in the lobby directing guests among the various elevators were delightful.

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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013

I stayed here in Jan 2013. I booked through a friend and got a cheap rate, probably wouldn't have stayed here otherwise. For a supposedly five star hotel in China, I was a bit surprised at the service. E.g. being ignored at reception when the people at reception were talking amongst themselves only. Other than that, it was fine. Location... More

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See 2 more reviews by fromsydney85 for Shanghai
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this review
14 May 2013

Dear Reviewer, Thank you for taking the time to share with us your review on tripadvisor.com. We are happy to know that you had an overall nice stay, however it’s a pity that our service at reception failed to meet your expectation. I have passed your comments with my team and we will make sure that we cater to all... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013

Loved the hotel. Staff are so friendly, location is great. Many hotels in Shanghai but this is one of the better ones. Attended a meeting and the staff could not have been more helpful. The view from the bar on the top floor on a clear day is amazing.

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Review collected in partnership with this hotel

Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this review
12 May 2013

Dear Reviewer, Welcome to Le Royal Meridien Shanghai and thanks for taking time to share your comments regarding your recent stay with us. I am glad to hear that the team catered all your needs and you enjoyed your stay. Should your travel bring you back, please choose us for another memorable experience in Shanghai. Daniel Aylmer General Manager Le... More

sydney
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 May 2013

This hotel is a great location at the start of the Bund, but about a 30 minute walk from the river. Room rate is good but once you're there, everything is very expensive. Rooms are modern, and have great veiws over 25th floor.

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See 2 more reviews by biddz for Shanghai
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this review
12 May 2013

Dear Reviewer, Thank you for sharing such a positive feedback with our friends at tripadvisor.com and we are pleased to have received a full score. We are happy to know that you enjoyed your overall stay with us. The team and I are all looking forward to welcoming you back in the near future and hopefully providing you with another... More

Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 May 2013

If I was reviewing this hotel as a 4 star hotel, I'd rate it as a 4. As a 5 star hotel it's no better than a 3. We paid £150 per night for a deluxe room which was a low price for 5 star so we should have realised it wasn't going to be great. The staff are not... More

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london
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 7 May 2013

Utterly disgusted by the quality and service in the lobby cafe. We stay at the Hotel in February and were pretty startled by the fact that the restaurant ran out of food at breakfast. Clearly, that warning was not enough for us because we took friends there to enjoy afternoon tea and ended up in one of the worst experiences... More

Was this review helpful? Yes 1
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this review
12 May 2013

Dear Reviewer, Thank you for taking the time to share your comments with us at tripadvisor.com. Our apologies for the disappointment with the afternoon tea experience when staying with us. We are extremely disappointed to read your review and will share your feedback with the team. We typically serve over 100 guests daily with our Chinese Tea culture experience and... More

The World
Top Contributor
101 reviews 101 reviews
94 hotel reviews
Reviews in 61 cities Reviews in 61 cities
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 7 May 2013

With the so so experience at the JW Marriott Hotel last time, we look for a new place to stay on this trip. We prefer something a bit further from the Bund so that it would be a bit quieter. It is funny how a hotel adjacent to Nanjing Road can be called quiet but it is. The lobby seems... More

Was this review helpful? Yes
See 2 more reviews by terravisum for Shanghai
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this review
9 May 2013

Dear Reviewer, Thank you very much for taking the time to share such a positive review regarding your recent stay with our friends on tripadvisor.com. We are appreciative yet humbled to be ranked as one of your preferred. We are also delighted to know that you enjoyed the peaceful atmosphere, efficient service as well as the stunning view during your... More

Fort Lauderdale, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 April 2013

This was our third stay at this hotel in the past 4 years. We love the location, as it is next to Nanjing Road and within walking distance to the Bund and the Shanghai Museum. Since our last stay, Nanjing Road has been upgraded and is cleaner with many more shopping malls adjacent to it. It is busy, as always,... More

Was this review helpful? Yes 1
See 4 more reviews by JoeSoFla for Shanghai
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this review
2 May 2013

Dear Reviewer, Welcome to Le Royal Meridien Shanghai and thanks for taking time to share your comments regarding your recent stay with us. We are glad that you enjoyed the stunning unobstructed Bund views from the floor to ceiling windows. I am glad to hear that you enjoyed your overall stay with us. Should your travel bring you back, we... More

Nanjing, China
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 April 2013 via mobile

I've stayed in a few good Shanghai hotels, and this is one of the best. Great views, service, rooms, and food options. If you are walking to the hotel it can be a little tricky to find the entrance, which is at the back of the hotel (not on Nanjing lu, but around the corner). The champagne Sunday lunch is... More

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See 7 more reviews by ajphelps for Shanghai
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this review
2 May 2013

Dear Reviewer, Thank you for sharing such a positive feedback with our friends at tripadvisor.com and we are pleased to have received a full score. It’s a pleasure to know that you like our award-winning Sunday Brunch. In terms of the hotel entrance, we actually have two. The main entrance is located on Jiujiang Road, but you could also walk... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013 via mobile

Located in Nanjing rd. one of the best buildings in shanghai. You can reach everything in 5 minutes. The hotel have an excellent service an is really clean. Swimming pool and spa. At the top there is a beautiful bar with an outstanding panoramic view of Shanghai.

Was this review helpful? Yes
Leroyalmeridien_sh, General Manager at Le Royal Meridien Shanghai, responded to this review
28 April 2013

Dear Reviewer, Thank you for taking the time and share the review regarding your recent stay with our friends on tripadvisor.com. We are glad that your overall stay with us was good. I am glad to hear that our unmatchable location enables our guests like you to explore shanghai on foot and discover the best views of the city. Sincerely,... More

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Additional Information about Le Royal Meridien Shanghai

Also Known As:
Le Royal Meridien Shanghai Hotel
Le Royal Meridien Shanghai Hotel Shanghai
Meridien Shanghai
Address: No.789 Nanjing East Road, Shanghai 200001, China
Phone Number:
Region: China > Shanghai > People's Square
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 3,038 hotels in Shanghai
Price Range: €€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Stylish and sophisticated with an ultra-modern design, Le Royal Meridien Shanghai is one of Shanghai's tallest landmarks, and its location at the centre of Shanghai on the historic Nanjing Road East, opposite the People's Square and overlooking the Shanghai Museum and Shanghai Grand Theater, puts guests at the heart of one of the world's most exciting cities. ... more   less 
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