I own a travel agency in Portugal and this was a stay during a trade show in Shanghai, paid full price. Location: good location for shopping (luxury brands and others) and for business as well. But for general tourism I would suggest the Bund, more lively and nicer. However taxis are almost for free (you can take one for 20... More

I had a 3 night business trip here in December. It is in a fantastic location in the centre of Shanghai on Nanjing Road West, which is both the attraction and its great let down. As the property is in such a great location, the management tends to let everything else slide, service is average, room quality is average and... More

Found a great rate online and stayed at this hotel for two nights during a leisurely trip to Shanghai visiting old friends. The location is superb on the infamous Nanjing Road nearby other 5 star hotels such as the Ritz Carlton & JW Marriot. The lobby entrance is very grand, but I had an awful experience checking in at the... More

We stayed for a few days at this hotel. The hotel is very big, and has a very sophisticated feel to it. The room was quite spacious and elegant (and smelled soooo good!). We had a room on the 11th floor with an amazing view of the skyline of the city. Spectacular at night! The breakfast buffet was very nice.... More

Stayed for 3 nights in Dec 2011. Nice clean room, great breakfast with wide selection of Chinese as well as Western style food. Pastries and rolls are fantastic. Location is good - <10 minutes from subway. Fully accessible from both airports and Hongqiao train station. Only complaint is the chargeable internet - over CNY100 per day. I had to go... More

This hotel is a little deceiving, what with the brand name, the five star rating, and the posh lobby. However, the rooms fall spectacularly below expectations - the rooms look too brown and dreary and everything just seems a tad too old. Like many reviewers said, I'm sure the rooms have seen better days. The toilet looked like it belonged... More

Large character less rooms, Great breakfast, language i.e. English a big concern! Excellent Location, very convenient to move around while in Shanghai. Bathroom needs desparate renovation, the water pressure in shower if of dismal quality. Food is expensive. Hotel claims 5 star. At best can be passed off as an international 4 star, More

We stayed for 7 nights, very cheap rate around $100 AUD on the 20th floor and included breakfast. First enter, the staff were friendly and helpful, lobby was lovely. Got up to the rooms the 20th floor had a view of the shops downstairs montblanc and gucci, but the bathroom was a disappointment, very old and run down. The location... More

A typical business style hotel. The rooms lack warmth, but are adequate. The staff were nothing to write home about, maybe at times a little rude. The breakfast buffet appears impressive, but actually lacks variety when compared to other 4-5 star hotels. The location is OK, maybe better for business as opposed to leisure. There are shopping and markets within... More