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Pudong Shangri-La, East Shanghai

5.0 of 5
No.33 Fucheng Road, Pudongxin District, Shanghai 200120, China (Lujiazui)
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Pudong Shangri-La, East Shanghai
Ranked #13 of 3,037 hotels in Shanghai
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1,778 reviews from our community

Traveller rating
    961
    712
    87
    9
    9
See reviews for
Families
53
 
Couples
105
 
Solo
69
 
Business
339
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
INDIA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

As the name suggests the Shangrila Pudong is among the leading luxury chain of hotels and Pudong property is one among the best. Rooms are well attended but not very spacious. Over priced. The breakfast is an amazing spread, may be the best in the world but quite , quite steep.

Was this review helpful? Yes
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
22 May 2013

Dear Rajreviews, We are pleased you had a wonderful stay with us, we look forward to seeing you soon on your next visit. Yours sincerely, Ulf Bremer General Manager Pudong Shangri-La, East Shanghai More

The Woodlands, Texas
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 15 May 2013

The Shangri-La chain runs very good hotels, this is one of their best. The service by all staff was exceptional, courteous, pleasant, not obtrusive. The rooms are large and those overlooking the river have an excellent view. The beds appear to be double doubles, you can get lost in them. The food was only sampled at breakfast, there were 15... More

Was this review helpful? Yes
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
16 May 2013

Dear haveenjoyedtheworld, Thank you for your time posting your gracious comments on your recent stay, I have shared this with the team. We hope to see you soon in the near future. Yours sincerely, Ulf Bremer General Manager Pudong Shangri-La, East Shanghai More

Newcastle, Australia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 14 May 2013

I find staying at the Shangri-La all over the world as fantastic, and the Pudong hotel certainly lived up to my expectations, and even surpassed it with the amazing selection of food available at their breakfast restaurant! The rooms were spacious and the service by the hotel's staff is consistently fabulous. The entire hotel is huge with two wings, and... More

Was this review helpful? Yes
See 4 more reviews by mmmaricel for Shanghai
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
16 May 2013

Dear mmmaricel, Thank you for your wonderful praise, we are delighted you had a fantastic stay. It is truly an encouragement for us to go extra miles to ensure a great experience to each and one of our guests. We hope to welcome you again in the near future. Yours sincerely, Ulf Bremer General Manager Pudong Shangri-La, East Shanghai More

cuffley
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 13 May 2013

Wonderful location by the Bund. Rooms are spacious . Staff very helpful and able to offer suggestions on places to visit etc. Hotel has a nice atmosphere , food is both East and West restaurant is slightly confusing on first visit as you need to know where to locate the Western selections - the room is divided according to location... More

Was this review helpful? Yes
See 2 more reviews by avisanddavid for Shanghai
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
16 May 2013

Dear avisanddavid, Thank you for the pleasant review. I am delighted that you had a fantastic living and dining experience on your recent stay with us. I will pass on the kind feedback to all our staff members. Yours sincerely, Ulf Bremer General Manager Pudong Shangri-La, East Shanghai More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 12 May 2013

Absolute stunning views of the river and bund from the river wing. Club Rooms are really spacious. Fantastic Staff who are very welcoming and hospitable. Great eateries within the Hotel as well. Wouldnt stay anywhere else

Was this review helpful? Yes
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
13 May 2013

Dear blue356sc, Thank you for the pleasant review. I am delighted that you had a fantastic experience on your recent stay with us. I will pass on the kind feedback to all our staff members. We look forward to seeing you soon on your next visit. Yours sincerely, Ulf Bremer General Manager Pudong Shangri-La, East Shanghai More

Edinburgh, United Kingdom
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

Walking into our room in the evening, a picture perfect panoramic view over the busy river to a fairy tale city shoreline - breathtaking! Splendid rooms and bath, huge dining area with international cuisine from everywhere. The hotel is impeccable.

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See 3 more reviews by Felicity R for Shanghai
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
13 May 2013

Dear Felicity R, It was pleasing to read your great review and we are so pleased that you like the bund view. We hope you enjoyed a memorable time in Shanghai and we are looking forward to welcoming you to our hotel during your next trip to Shanghai. Yours sincerely, Ulf Bremer General Manager Pudong Shangri-La, East Shanghai More

Wolverhampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Having stayed many times in the hotel over an 8 year period i have no hesitation in recommending it without reservation. One of the best Hotels in the world without exception. All of the staff are very professional and considerate and know their jobs well. A Home from Home when you are a long way from ones own Home.

Was this review helpful? Yes
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
13 May 2013

Dear Stevehydro, Thank you very much for your nice review. It was a pleasure for us having you as our guest and we are happy that you enjoyed your stay. We are looking forward to welcoming you to Pudong Shangri-La again in the near future. Yours sincerely, Ulf Bremer General Manager Pudong Shangri-La, East Shanghai More

Miami, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

Shanghai has many outstanding hotels for one to choose from but the Pudong Shangri-La would not take a backseat to any of them. From the second you step into the lobby, one is well aware that you will be staying at an exceptional hotel. The rooms are large and beautifully decorated. The bathroom and the shower is 1st class. And... More

Was this review helpful? Yes
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
9 May 2013

Dear Avi R, Thank you for the pleasant review. I am delighted that you had a fantastic experience on your recent stay with us. I will pass on the kind feedback to all our staff members. We hope to see you soon in the near future. Yours sincerely, Ulf Bremer General Manager Pudong Shangri-La, East Shanghai More

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 May 2013

Saturday afternoon must be busy for Shangrila cos I called the hotel operator more than 3 times still no one pick up call. So I walked into the hotel to make reservation and informed this incident to a lady who checked us in at the counter..think she is a trainee cos she does not know how to respond to my... More

Was this review helpful? Yes
See 4 more reviews by Randall T for Shanghai
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
7 May 2013

Dear Randall T, I truly appreciate your feedback and I would like to sincerely address our apology for the lack of response on your phone calls and the inappropriate response of your feedback by one of my colleagues. It is in our true interest to learn from the observations, including the cleanliness part, would like therefore very much get in... More

New York City
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 May 2013

A lovely place. I bit distant from the center of the city. You have to have the front desk write down your taxi destination on a piece of paper in English to give to the cab driver. To get back, you can do the same with an English speaker at your restaurant or shopping center in the city.

Was this review helpful? Yes
ulfbremer, General Manager at Pudong Shangri-La, East Shanghai, responded to this review
5 May 2013

Dear skitraveler, We are pleased to hear that you had a wonderful stay with us. Pudong Shangri-La is conveniently located along the Huangpu river in Lujiazui - China's top financial enclave, and in between the "old shanghai" in the west and "new shanghai" in the east. Right at the doorstep is the mega shopping complex Super Brand Mall and the... More

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Hotel Summarization (Beta)

What travellers say

  • Breakfast buffet(16)
  • Horizon club(14)
  • River wing(11)
  • Yi Cafe(10)
  • Great Hotel(7)
  • Shopping mall(6)
  • Grand Tower(6)
  • Very nice(5)
  • Friendly and helpful(3)

Additional Information about Pudong Shangri-La, East Shanghai

Address: No.33 Fucheng Road, Pudongxin District, Shanghai 200120, China
Region: China > Shanghai > Lujiazui
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 3,037 hotels in Shanghai
Price Range: €€€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
As Shanghai's preeminent hotel, Pudong Shangri-La, East Shanghai offers business and leisure travellers the perfect combination of comfort, service and convenience. Located on the Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historic Bund, the hotel enjoys easy access to the city's most famous sites. Hongqiao Airport can be reached in just 35 minutes and Pudong Airport in 45 minutes.The hotel comprises a luxurious collection of well-appointed guestrooms and suites in two distinctive wings: the 577-room classic River Wing and the 375-room contemporary and exclusive Grand Tower. All rooms feature panoramic views of the Bund, the Huangpu River or Pudong's spectacular skyline.The prestigious Grand Tower provides some of Shanghai's most luxurious and spacious accommodation. It is also home to the Horizon Club, which offers guests the highest level of personalised service and attention. ... more   less 
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Also Known As:
Pudong Shangri-La Shanghai Hotel Shanghai
Pudong Shangri-La Shanghai Hotel
Pudong Shangri La Shanghai
Pudong Shangri La Hotel Shanghai
Shangri La Shanghai

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Pudong Shangri-La, East Shanghai
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