I stayed at this hotel in September. Excellent service and helpful concierge. The decor of the room was slightly dark for my taste, but it was quite nicely appointed. The bathroom was quite spacious with a large tub to soak in as well as a separate shower. I was traveling on business, so I didn't have much time to try... More

Stayed at this hotel during my first visit to Shanghai. Points of Note are very centrally located in Pudong, extremely efficient staff, eager to help all the time. The hotel is an architectural wonder and you are amazed with the views both inside and outside. The rooms themselves are a bit constrained, overall OK. They probably need to upgrade their... More

Just stayed at the Grand Hyatt Beijing and moved to Grand Hyatt Shanghai, service was pretty good at both places, but Shanghai definitely has the better hotel. Of course everyone raves about the view which is indeed spectacular, it was the room itself with its much more generous size, more modern design and better maintenance that distinguished the property. Breakfast... More

It's certainly true that there are hotels (and wonderful little boutique hotels) springing up all the time in Shanghai, but I still find myself returning to the Grand Hyatt Shanghai every time I visit Shanghai (which now is twice/year but I've been staying at the Shanghai Grand Hyatt since 2000 on various visits, and I also lived in Shanghai 2004-2007... More

Everyone talks about the amazing views but they've changed a lot since the Hyatt was opened! It used to overlook the Bund and JinMao Tower but is now overlooked by other higher towers. The Patio lounge is a perfect place to have high tea. Amazing photo's looking down into the 33 floor atrium or looking up at the seashell like... More

We stayed at this hotel on summer 2010 with my two 12 and 14y kids. We loved the stunning views, although we had a lot of fog. Nice hotel, good buffets. nice pool and spa area, and really amazing to sleep next to a window wall on the 85th floor! We were very pleased with the service and sleeping quality... More

Chinese New Year with Fireworks!! Stayed in a recently refurbished room. On the 60th floor. Corner room with 180 Views over the river. Views into the heart of Puxi! Comfortable. Warm. Just a delight. Fabulous Bathrooms - a tub for two! Piano Bar with great cocktails. Grill with some good Aussie Steaks. Breakfast on the first day was a bit... More

The service was great as was the view. The Executive Lounge dinner appetizers were fair, but the breakfast was not as good as expected. I feel like this hotel relies on their view while allowing other things to slide- our carpet in our room was very stained for example. The service overall was very good though. While the rooms are... More

I'm usually a Starwood hotels guy, but I sort-of stayed here by accident. Stranded in Shanghai by a missed airline connection, I remembered a client event at the breathtakingly beautiful Park Hyatt. Mistakenly though, I booked the Grand Hyatt instead. I was surprised how inexpensive it was, until I realized my mistake. In any case, I was traveling alone, so... More