We stayed there as a result of our booking with General Tours. It was an OK stay. Good location in terms of walkability to some restaurants, shopping, small park. We walked twice to McDonalds for coffee. Short inexpensive taxi ride to the Bund. Bars across from the hotel but they were closed during on the day we arrived due to...
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Dear Valuable Guest,
Thank you very much for taking your valuable time to write review on our Tripadvisor by submitting your impression of our property.
On behalf of hotel management, I should thank you for your compliment on food and beverage part and regret for the inconvenience of internet issue. We will seriously consider your feedback when evaluating the renewal...
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Our office was in the residential suite of Hilton where I stayed for 14 months. The hotel is in very good location only few minutes away from the Jingan temple. The hotel was the 1st 5 star hotel in Shanghai. Although the hotel is very old but because its own brand and good location, always lots of people there.
Staff...
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Dear valued guest,
Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your impression of our property.
I do appreciate for your great comments regarding our location and our Hilton people. Many times, it's only through the constructive comments from well-travelled guests, such as yours, can help us to maintain the highest possible...
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Stayed 1 night in Jan.
I was given a freshly renovated room and lounge access as a Diamond member.
The executive lounge at this property is one of the best I've been in at a Hilton property.
The hotel is slowly undergoing a renovation process and I was luckily given one of the new rooms which I found to be...
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Dear Valuable Guest,
Thank you very much for taking your valuable time to write a review on Tripadvisor by submitting your impression of our property.
I would like to take this opportunity to thank you for your comments, especially on our new Executive Room. It will be definitely shared in our team and it will encourage us to continue focusing...
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I needed a place to stay when I first arrive din Shanghai. The Hilton was a safe choice.
Reception was busy an it took a little while to check in. My room was adequate, nothing spectacular.
Location of the hotel was convenient with enough local sites to keep me amused for the two nights I stayed here.
The concierge was...
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Dear Value Guest,
Thank you very much for taking your valuable time to write a review on Tripadvisor by submitting your impression of our property.
I would like to take this opportunity to thank you for your comments on our reception, concierge as well as rooms and locationon. Your valuable comments will be definitely shared in our team and it...
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We stayed here because we had a great rate as a friend was able to get corporate rates. We’ve stayed at a few Hiltons around the world but this one is old and tired and need some work doing to it, although the service was as good as most good Hiltons. Location is also not the best for tourists, they...
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Dear Valuable Guest,
Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property.
On behalf of hotel management, I would like to thank you for your valueble comments here. And I am pleased to inform you that our property has been considering refurbishments for some time this year...
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As a diamond member we were instantly upgraded which always makes a difference. We had executive facilities, and the service and facilities were excellent. Good breakfast. We would definitely stay here again.
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Dear valued guest,
Thank you very much for taking your valuable time to write reviews on Tripadvisor by submitting your impression of our property.
It's alway so nice to hear from great comments like yours. Your great comments on Executive lounge including breakfast there, as well as highly recommended will definitely encourage us to continue focusing on guest satisfaction at...
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Typing this from my Hilton room on Christmas Day .. a wonderful corner room on floor 34 near the top for a 3 day stay.
Great reception, and check in at lounge offered to me as a Diamond HHonors member.
Manager came across and introduced himself and had a chat. Staff materialised with coffee etc, and river view window table....
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Dear Valuable Guest,
Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property.
On behalf of hotel management, I would like to thank you for your compliment on service especial for staff helpfulness such as Executive lounge staff. Also, your kind comments on hotel location is indeed very...
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For a Hilton hotel, I was a bit disappointed. I know they are in the middle of renovations (in the lobby) but not sure if they are renovating the rooms as well. First of all, location is very good...less than a 5 minute walk from Jing-an metro station and can walk to Nanjing Road in 30-40 minutes with plenty of...
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Dear Valuable Guest,
Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property.
On behalf of hotel management, I should thank you for your compliment on service and regret for the room accommodation as well as inconvenience caused by maintenance. Even, I do thank you for the compliment...
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This hotel is not my top pick in Shanghai.
The only upside for this hotel is the convenient location - proximity to shopping centers, bars, and clubs. However, the most likely upgrade you may expect, as a diamond member, is a no-frill room on the executive floor.
After I posted this review on FT, several diamond members did mention he/she...
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Dear Wende L,
Thank you for taking your valuable time to write a review on Tripadvisor. It is a very important tool for us to since our guests’ feedback helps us to identify areas where we can improve ourselves.
As I can see from your comments we did not succeed in meeting your expectation during your stay in July, please...
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We knew that the hotel was undergoing some renovations and therefore were not surprised that the cafe was closed (although other restaurants were open.) The room was clean and well-fitted. All of the staff were very friendly and helpful. The location is very convenient - just a couple of blocks from the Metro station that is only two stops from...
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Dear Valuable Guest,
Thank you very much for taking your valuable time to write a review on Tripadvisor by submitting your impression of our property.
I would like to take this opportunity to thank you for your great comments, especially our staff, rooms and locationon. It will be definitely shared in our team and it will encourage us to continue...
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