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Kingtown Riverside Hotel Plaza Shanghai

No.126 Xinzha Road, Huangpu District, Shanghai 200003 China
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Traveller (149)
Room & Suite (49)
Dining (18)

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About

#476 of 2,560 hotels in Shanghai
Location
Cleanliness
Service
Value

Finding an ideal family-friendly hotel in Shanghai does not have to be difficult. Welcome to Kingtown Riverside Hotel Plaza Shanghai, a nice option for travellers like you.

Given the close proximity of popular landmarks, such as Old Town (Nanshi) (1.5 mi) and Oriental Pearl Tower (Dongfang Mingzhu) (1.6 mi), guests of Kingtown Riverside Hotel Plaza Shanghai can easily experience some of Shanghai's most well known attractions.

The rooms offer a minibar, air conditioning, and a seating area, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Kingtown Riverside Hotel Plaza Shanghai features 24 hour front desk, room service, and a concierge. In addition, as a valued Kingtown Riverside Hotel Plaza Shanghai guest, you can enjoy a lounge that is available on-site. Guests arriving by vehicle have access to valet parking.

If you like French restaurants, Kingtown Riverside Hotel Plaza Shanghai is conveniently located near Mr & Mrs Bund-Modern Eatery by Paul Pairet, le Comptoir de Pierre Gagnaire, and L'Atelier de Joel Robuchon.

If you are interested in exploring Shanghai, check out one of the art museums, such as M50 Creative Park, Moganshan Road, and Long Museum (West Bund).

Kingtown Riverside Hotel Plaza Shanghai looks forward to welcoming you on your visit to Shanghai.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Wifi
Coffee shop
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
Shops
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Bath / shower
Hair dryer
Safe
Seating area
Bottled water
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Chinese
134Reviews6Q+A19Room tips

Reviews
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Corinne O wrote a review Dec 2023
6 contributions
Location wise, this hotel is great. A short walk to Nanjing Road and nice river view just across the hotel. The only set back was that the hotel room we had looked old. The amenities were basic i.e no safe deposit box in the room, the rain shower was not usable. The ceiling had holes around the sprinklers and the air vent looked dirty. Breakfast was not bad.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lesanjo wrote a review Oct 2019
scotland254 contributions204 helpful votes
Being only 10 mins to Nanjing road, and the same to Peoples park and square, and another 15 mins down to the Bund, location is very good. Dont be put off by the back street that the entrance is on. Across the road is the very good Swatow Sisters restaurant and round the corner are a couple of convenience stores. Our room was perfectly fine, although the view was only into the houses across the alley. The bar/cafe in reception was very hit and miss, and inconsistent. Reception staff are very helpful even though they have little English. Breakfasts are vey good with lots of choice. Can be busy around 8 until 9 or so in the mornings, with lots of people staying for business We wouldnt hesitate to stay here again if we were to return, and although there are many better hotels around, it is ideal for what we paid.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bobbi S wrote a review Oct 2019
Lido Beach, New York4838 contributions389 helpful votes
+1
This was our last stop in a 6-city, 13 day trip through China and, compared to all the other similarly-starred hotels we stayed in, this was a big disappointment in many, but not all, ways. Parts of the exterior are extremely dirty, our room (320, on the back side of the building) was tight but adequate with cool bump-out floor to ceiling windows that were situated directly across (maybe 30 feet away) from neighborhood apartments (I felt like a voyeur and intruder while looking out these windows as the residents across the way could see me as well!) and a great city view. The bed, as with all of our other hotels, was very comfortable and there was a pull-out drawer with tea cups and bags of tea lying inside, as well as a mini-fridge and cotton slippers and 2 water bottles.There was a brown water leak stain on the ceiling, wood on some of the furniture was peeling and the soaking tub, which was all scratched up, and sink are wide open to the room. There is a sliding door that allows you to close off either the toilet or shower area, but this did not stop the flood that spilled over into the room when we showered as the shower drain did not work properly. The sink drain did not work either. Unlike other hotels, there are no bathroom amenities offered here but you can get a toothbrush and paste at the front desk, where little, or no English is spoken (so we did not ask for our TV, which did not work, to be fixed) We "asked Siri" on our iphones to translate for us, which definitely helped. Wifi was VERY spotty until we figured out the best link, and then it was perfect. As charming as the neighborhood is with its alleyways and apartments to practically shake hands with (check out my photos), we found this hotel to be a in poor location for anything other than the 15 minute walk to crazy lit-up but fun Nanjing Road pedestrian street and the one minute walk to Suzhou/Wusong River, from which this hotel gets its name. Breakfast is quite good with friendly chefs preparing cold seaweed salad, tofu with toppings (eg, dried tiny shrimp), roast chicken, steamed buns, frogs' legs with the skin/nails still attached, green tea cake, natural and flavored yogurt, sauteed veggies, plus the requisite fruits, juices, soy milk and yummy, sweet rolls. Lobby is airy and large, has an "old Shanghai" feel to it with its red tufted sofas and old time paintings, and, quirkiest of all, an indoor "landscape area" on each floor so that inside rooms have a view out their "windows". Be prepared to take the good with the not-so good if you stay here.
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Date of stay: October 2019
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Room Tip: It is a very quiet, residential neighborhood, so outside rooms are fine. Not sure I'd choose...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cathy C wrote a review Oct 2019
Sydney, Australia8 contributions18 helpful votes
This hotel was well placed but that was all. Our room was dirty and there was a hole in our bathroom roof! Reception staff were rude. Breakfast food was limited and some foods stale. Would not recommend staying here.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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abelci77 wrote a review Sept 2019
Adelaide, Australia93 contributions72 helpful votes
The hotel is clean enough and in a great location. Unfortunately the staff do not speak any english at all, which makes it a touch difficult. Breakfast is okay and caters for many nationalities. The staff do try hard to accomodate.
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Date of stay: September 2019Trip type: Travelled solo
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Toh R wrote a review Jul 2019
Singapore, Singapore24 contributions37 helpful votes
Stayed at the hotel for 5 days on a business trip. Location: rather centrally located with easy access to malls and drinking spots within 10 minute radius. However, the entrance of the hotel at night is not obvious and it's easy to miss it due to it's location in a small, dimly-lit alley. Room: extremely spacious room even for a couple. However, the furniture looks slightly dated, and the arrangement of the furniture is a little bit weird (e.g. study table next to the bathtub and the opposite end of the living area). The floors and walls are a little bit dirty with stains so it's better to not walk around the room barefeet. The water heating is an issue as there is only very hot water available for both the shower and the bathtub. Air-conditioning is decent, if a little bit noisy. Facilities: only facility available was the cafe on the first floor, but the experience there was not ideal. Coffee was bad as the person did not know how to use the machine, and payment was an issue as they lacked small change. Food: the food for all days were pretty much the same. Could have a smaller variety with higher quality. Spring rolls were soggy, and other pastries were soaked in butter (fine for me, but may not be suitable for others). Only the coffee was decent. Overall a decent budget hotel for the price paid in Shanghai.
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Date of stay: July 2019Trip type: Travelled on business
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Ana Rodrigues wrote a review Jun 2019
1 contribution
The location is reasonable, walking you´ll get to People´s Square in 10/12 min and on Nanjing Road in 15/17 min., and even though Sanghai is a very safe city, the hotel stays on an alley and the area is a little "dark" at night , so can be a little weird to walk after 7 p.m. The first room I was smells smoke, so I had to move to another floor, but after 2 hours I was installed another guest was smoking on the hall. This was something that really bothers, but I think it´s normal to smoke in close spaces in China, I don´t know for sure. The room is ok, looks like the photo, and the shower is very good. But the installations are a little old, so you´ll find the same room, but they need to be refurbished. The communication is a little of a problem. Only one person at the front desk could understand english, and yet very poorly. As an example it took around 30 minutes to book a shuttle from the hotel to the airport. But the staff have a goodwill on help. The hotel is not bad, but it isn´t the best place for a person that don´t speak chinese to stay. I would probably looks for a place more close to The Bund or Nanjing Rd.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tanuj R wrote a review Jun 2019
103 contributions67 helpful votes
The Kingstown hotel in Shanghai is quite near to the city centre in terms of distance but is quite low in terms of location as you navigate through narrow lanes & bylanes to reach this old , not so clean Chinese hotel located far too inside . Weird room with Buth tub inside the room with no privacy or curtains or doors for the toilet area ( my room was 603 ) . Very long time taken to check in & English speaking front office personnel are very few. The breakfast is limited & nothing worth mentioning. If you are booking through travel agents, suggest to avoid this hotel as I failed to do so seeing the proximity to the down town however I was wrong & that was misleading. The wifi is erratic & overall the hotel can be much cleaner . To communicate with the staff is a challenge, It could be value for money for solo traveller but family stay is not recommended, a definite no .
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Date of stay: May 2019Trip type: Travelled with family
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Johnny Khuoch wrote a review May 2019
Siem Reap, Cambodia124 contributions11 helpful votes
The hotel has broken bathroom door and floor looking dirty room#425, bad smell from the bath room, overall is good and welcoming staff but unfortunately I met only one staff could understand English at my entire stay, I called hotel staff to get engineer to fix but not their mistake as poor services because of lack of staff who can understand English.
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Date of stay: May 2019Trip type: Travelled with friends
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kzogger wrote a review Apr 2019
Chicago, Illinois605 contributions74 helpful votes
+1
We stayed on the 11th floor. The noise level was very high, both from outside and from the room next door, where they were singing well past midnight, and you can hear everything (hard to sleep). The ceiling had what looked like water damage and the paint was peeling in one area. The light switches were not labelled correctly, so we had to flip about 8 switches to get the right lights to turn on/off. The door to the bathroom made so much noise that we had to just leave it open for the whole stay (sliding door that was hard to pull, too). The knob in the shower fell off the second day, so we couldn't use the overhead shower, just the hand held piece.The breakfast buffet was fine, but each morning a sign announced "All kinds of bread," but there was no bread one day, and only one kind of bread the next day, which was funny. Location was fine - close to the river and to the shopping area.
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Date of stay: April 2019
Rooms
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€44 - €63 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiHuangpu / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
163
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KINGTOWN RIVERSIDE HOTEL PLAZA SHANGHAI - UPDATED 2023 Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Kingtown Riverside Hotel Plaza Shanghai
Which popular attractions are close to Kingtown Riverside Hotel Plaza Shanghai?
Nearby attractions include Shanghai Natural History Museum (Jing'an) (0.9 km), Shanghai Urban Planning Exhibition Hall (1.0 km), and Jing'an Sculputure Park (0.9 km).
What are some of the property amenities at Kingtown Riverside Hotel Plaza Shanghai?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kingtown Riverside Hotel Plaza Shanghai?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Kingtown Riverside Hotel Plaza Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Kingtown Riverside Hotel Plaza Shanghai?
Yes, valet parking is available to guests.
What are some restaurants close to Kingtown Riverside Hotel Plaza Shanghai?
Conveniently located restaurants include Windows on the Park, Sky Dome Bar, and Epicure on 45.
Are any cleaning services offered at Kingtown Riverside Hotel Plaza Shanghai?
Yes, laundry service and self serve laundry are offered to guests.
Does Kingtown Riverside Hotel Plaza Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kingtown Riverside Hotel Plaza Shanghai?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Kingtown Riverside Hotel Plaza Shanghai?
Many travellers enjoy visiting Jing'an Temple (3.0 km), Shanghai Temple Of the Town God (Chenghung Miao) (2.5 km), and Shanghai Former Provisional Government Site of the Republic of Korea (2.4 km).