Four Points by Sheraton Shanghai (Shanghai, China) - Hotel Reviews

Scott C

Shenzhen, China

1 review

Reviewed 9 May 2013

I had excellent experience living in Pudong Fourpoint, So far, I have stayed there for six times. I feel at home there. The decor of the room is very nice to me, The breakfast and service is excellent. More importantly, this is the hotel I find in Shanghai with the best service & facility at a low price. highly recommendation... More

Was this review helpful? Yes

Problem with this review?

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Nash2013

Bangalore, India

Reviewer

5 reviews

“A good hotel”

Reviewed 7 February 2013

I have stayed at Four Points once and had a good experience. Only problem was there is no internet in rooms, one has to go to the lobby for WiFi and even there the speed was not satisfactory. Rooms were very tidy. Location of the hotel is in a very convenient place, few subway stations away from downtown and right... More

Was this review helpful? Yes

Problem with this review?

See 4 more reviews by Nash2013 for Shanghai

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residenceand Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us your candid comments. With regards to the internet service at the hotel we completely agree. We are currently working on upgrading our facilities to ensure we have High... More

RelaxedTraveler2013

Shanghai, China

Senior Contributor

23 reviews

5 hotel reviews

Reviews in 4 cities

2 helpful votes

“My second home in Shanghai”

Reviewed 27 January 2013

I stayed in this hotel 3 times and each time for about 6 weeks. I picked this location as it's relatively close to Zhangjiang High Tech park (20mins by taxi), but not too far away from all the action. The subway station is right in front of the hotel and taxi's are easy enough to get. Be warned of the... More

Was this review helpful? Yes

Problem with this review?

See 17 more reviews by RelaxedTraveler2013 for Shanghai

Dear Relaxed Traveller2013, thank you for your comments regarding your repeat stay with us. We were pleased to read of your feedback regarding great location, nice restaurant with city and river view, thank you. we look forward to the opportunity of welcoming you back to Four Points by Sheraton Shanghai, Pudong. You're in for a great stay. More

bhatiamanoj2012

Bangalore, India

Contributor

15 reviews

14 hotel reviews

Reviews in 14 cities

2 helpful votes

“Average, can't expect more at the price charged”

Reviewed 18 January 2013

Good rooms, very good location No wifi connection in the room - inconvenient for people on business travel. Have to go to the lobby every time you need to connect to the wifi. Even for SPG members Also, the internet connection in the room is extremely slow. Was not able to complete any work on the net. Not a good... More

Was this review helpful? Yes

Problem with this review?

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residenceand Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us your candid comments. With regards to the internet service at the hotel we completely agree. We are currently working on upgrading our facilities to ensure we have High... More

Mark S

Johannesburg, South Africa

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Spa happy ending solicitation”

Reviewed 12 January 2013

This is the second time I have stayed at the Sheraton Four Points Pudong in the last two years and the second time I have been asked for a "special massage" while visiting the hotel spa. 846 Rmb was the rate given for a "happy ending" versus the 208 Rmb + 15% service free for the normal massage. From the... More

Was this review helpful? Yes 1

Problem with this review?

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residenceand Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us your candid comments. With regards to the internet service at the hotel we completely agree. We are currently working on upgrading our facilities to ensure we have High... More

Chris V

Ho Chi Minh City, Vietnam

Top Contributor

61 reviews

10 hotel reviews

Reviews in 13 cities

20 helpful votes

“Disappointed”

Reviewed 6 January 2013

Nothing special at all! Rooms very so so... Internet connection in rooms so terrible bad - I stay in the upper floors. Had to pay 7 USD for a mineral water in the reception. Reception staff didn't speak well English and acted very arrogant to me. Also, they didn't have an adaptor I could borrow for my laptop so had... More

Was this review helpful? Yes

Problem with this review?

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More

Marby1

Burlington, Canada

Senior Contributor

41 reviews

8 hotel reviews

Reviews in 20 cities

18 helpful votes

“Comfortable hotel, not too far away.”

Reviewed 13 November 2012

We stayed at the Sheraton Pudong in October 2012, as part of a Sinorama tour. The front desk staff was very attentive, and everyone spoke English well. Wifi contection was good in the lobby. The hotel is 5 minute walk to the River, but a long walk to the main area of the Bund. We took a taxi one night... More

Was this review helpful? Yes

Problem with this review?

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

karenkatz73

Westborough, Massachusetts

Senior Contributor

23 reviews

7 hotel reviews

Reviews in 15 cities

6 helpful votes

“Great Location...”

Reviewed 25 October 2012

This was our second hotel in China. Thought it was very nice. Room smaller than hotel in Donguan but bathroom shower still great!. Do agree that the TV selection left a lot to be desired. Loved the fact that the hotel was right across the street from a giant outdoor mall. Even had a starbucks which was an extra treat.... More

Was this review helpful? Yes

Problem with this review?

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residenceand Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us your valuable comments. I was very pleased to learn from our guest satisfaction surveythat you rated us,even though we may have succeeded in meeting your expectations this time,... More

BizTravelover

Toronto, Canada

2 reviews

Reviews in 2 cities

“Below average”

Reviewed 22 October 2012

I stayed three nights in this hotel in Oct 2012. The place definitely needs a renovation. There were stains on the carpet, worn out wooden door frames, cracked tiles in the shower... and the tv channel selection sucks. The room had been designed nicely but poorly maintained. The floor of the shower box didn't have proper tilt to allow the... More

Was this review helpful? Yes

Problem with this review?

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More

NickinNagoya

Nagoya, Japan

Contributor

11 reviews

7 hotel reviews

Reviews in 6 cities

3 helpful votes

“Terrific stay - very minor issues”

Reviewed 21 October 2012

This visit as been wonderful. The rooms are terrific with the exception of a slight odour noticeable on entering my room. I suspect it is from the drain pipes (sewer gas smell?). The room, although it has ashtrays, does not smell. It has a shower with a window into the room itself. There is an electric switch to raise/lower the... More

Was this review helpful? Yes

Problem with this review?

See 2 more reviews by NickinNagoya for Shanghai

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residenceand Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us your valuable comments. I was very pleased to learn from our guest satisfaction survey that you rated us,even though we may have succeeded in meeting your expectations this... More

Family-friendly Les Suites Orient, Bund Shanghai 636 reviews	Romantic The Puli Hotel and Spa 494 reviews	Luxury The Eton Hotel 408 reviews	Good for business Le Royal Meridien Shanghai 1,241 reviews
ABS:HotelCheckRates-d1395528?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d1200824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d626309?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d578903?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Four Points by Sheraton Shanghai... 265 reviews	Sheraton Shanghai Hotel & Reside... 402 reviews	Grand Youyou Hotel 54 reviews	Holiday Inn Pudong Hotel 311 reviews
ABS:HotelCheckRates-d639049?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d648151?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1422554?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d307423?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Sheraton Shanghai Hongkou Hotel 423 reviews	DoubleTree by Hilton Shanghai Pu... 401 reviews	Holiday Inn Pudong Nanpu 128 reviews	Courtyard by Marriott Shanghai P... 223 reviews
ABS:HotelCheckRates-d1878912?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d299595?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1012854?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d299746?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Four Points by Sheraton Shanghai Hotel Reviews, Shanghai

Four Points by Sheraton Shanghai

293 reviews from our community

Been to Four Points by Sheraton Shanghai? Share your experiences!

Additional Information about Four Points by Sheraton Shanghai

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Shanghai

Hotels around Shanghai