The hotel facilites and staff are excellent. The rooms are tastefully designed and very comfortable. As some of the other reviewers stated the value is fantastic as compared with other 5 stars hotels in Shanghai. The location is not in the popular tourist areas, but if you don't mind a 20 minute ride on the subway or in taxi this... More

If you don't mind staying away from downtown Shanghai area then this is one of the best hotel values. I've stayed here the last two times in Shanghai and love the stuff, rooms, cleanness etc. The price is approximately one half of what I was paying for comparable places much closer to Bund. Again - location is the thing you... More

I really don't know why trip advisor have rated this hotel as 4.5 star, it is defiantly a 5 star hotel. My family and I stayed here for two weeks and the service was outstanding. We were upgraded to a business room and recieved daily free softdrinks and beers as well as little nibblies. The beds were comfortable and the... More

This hotel is beautiful, the breakfast is amazing. The staff was very helpful and pleasant. The rooms were very clean and comfortable. The bathroom had both a tub for relaxing and a shower with excellent water pressure. What I liked about this location is that it isn't in a tourist area, walking around the hotel is safe and it provides... More

I booked a delux room at 20th floor, it is clear, big room, with window to the bathroom. perfect for couples. The hotel managment seems professional, and has European taste. The customer manager is a russian woman, who is kind to all guests. As far as I read in the hotel brochure, it is lead by a german guy, who... More

This is a very beautiful hotel (clean, very friendly staff, food is spectacular, try to get a room with breakfast included) They even asked what kind of pillow you want... I asked for Buckwheat pillow... beautiful...the only down side is that its far from the bund and the famous Nanjin Rd. To get there you can take the subway to... More

As a UK lawyer visiting Shanghai for the first time, the hotel became not just a base but a community of staff and other longer stay clients which became good friends. Arne, Julia and Cameron excelled their positions is providing added value to my stay, whilst Gina and Roger on the lobby bar helped with food, beverages and even assisted... More

Rooms are relatively clean, except for lacking tidiness in the bathroom. Free Wifi and wired Internet. Breakfast buffet is ok, standard has dropped compared to previous stay. There are no proper restaurants in walking distance from the hotel beside fastfood and street stands. Service is unprofessional, when you speak in English to reception staff, the reply is a disturbed face... More

We stopped at this hotel for the second part of our holiday in Asia. We were given a free upgrade to a club level room on check in which was a great added benefit. The hotel is around 20 minutes in a cab from Hongqiao airport, which cost RMB50. Just be careful of what looks like airport officials trying to... More