We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 2,662 Shanghai hotels »

Swissotel Grand Shanghai

4.5 of 5
No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Hotel amenities
Ranked #49 of 2,662 hotels in Shanghai
4.0 of 5 stars 257 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

257 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Free internet(3)
  • Executive club(3)
Traveller rating
    102
    119
    22
    7
    7
Only show reviews for Family (10) | Couples (30) | Business (72)
Date Rating
Travelbug525
Senior Reviewer
9 reviews
5 helpful votes
4 of 5 stars Reviewed 4 February 2012 NEW

Breakfast was great. Staff was helpful and flexible. Location was convenient. More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
5 February 2012

Thank you for your short yet nice, inspiring comment on us. It's our great honor to have you staying with us and we look forward to welcoming you back soon. More

Roccox
Singapore, Singapore
Top Contributor
50 reviews
31 helpful votes
5 of 5 stars Reviewed 2 February 2012

I stayed at this hotel on a 3 day Business trip. It was my first experience with Swissotel Shanghai and I'm glad I stayed there. The hotel is modern with excellent facilities. Rooms are big with great beds and pillows. Food was particularly good and diverse at the Breakfast buffet. The Hotel staff was in general terms good, althouhg the... More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
5 February 2012

We are very glad you had a good experience in the Hotel, and it's a great encouragement to us for a better result. For your service suggestion, we will definitely look into it and strengthen the training. Thanks you again. More

U2NyR
Brooklyn, NY
Contributor
17 reviews
25 helpful votes
4 of 5 stars Reviewed 13 January 2012

I've stayed at this hotel 6 or 7 times now. The room rate is very reasonable in a good area (Jing'An). The rooms are nicely appointed and a good size. Unfortunately, in 2012 there are hotels that still charge for internet access, and this is one of them. They charge the same as i pay for a full month, for... More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
5 February 2012

Much appreciate your time and comments, and we will continue improving ourselves in different ways to need guests' need. If you book our Executive Club Rooms or above next time, and you will have internet complimentary with other great benefits. Look forward to your coming back. More

robirob15
2 reviews
5 of 5 stars Reviewed 25 December 2011

Had a great time staying there. Great food, nice Spa. Western 5* standard... More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
15 January 2012

Thank you for your nice words on us, and we will keep up. Look forward to welcoming you back. More

Nelson L
Hong Kong
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

As a frequent traveller in Shanghai, we chose this hotel becuase it is the nearest one to our office. I reached their Eleva level of the Swissotel Circlea fter a few stay. We understand the quality of services in China. And we know Shanghai services standard is even worst when compare to other big city in China like Guangdong. This... More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
15 January 2012

We do appreciate your time and share with us your experience. We will look into the issues seriously and hope we can have you back for a better stay. More

bumbling_traveller
hong kong
Contributor
20 reviews
15 helpful votes
3 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

Overall hotel location is great; directly adjacent to a subway stop, not too far from Xintiandi for those who are inclined to visit there. My wife and I stayed for five nights but had a horrendous experience with the front desk staff regarding a mix-up of breakfast charges, etc, which was later resolved by the General Manager after returning home,... More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
15 January 2012

Thank you for your time and raise your concerns for our attention, which we take it as a gift for our improvement. More

AS0101
Woodlands, null, Singapore
1 review
5 of 5 stars Reviewed 25 November 2011

I've stayed in Swissotel for a couple of times and they have never failed in service. The room is spick and span, great location (near to Jing An station), superb variety of food for breakfast (one of the best I ever had). I normally stayed for 3 - 4 days and very much enjoy breakfast with different food everyday. I... More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
15 January 2012

We do appreciate you are our loyalty guest and thank you for your encouragement, we will keep providing good service and facilities to you and all the guests staying with us. More

Vishvajeet_Patil
Mumbai (Bombay), India
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 19 November 2011

The Swissotel Grand Shanghai is very strategically located close to some good shopping & buisness areas. It also has a Metro station close by, which connects you to various points of interest in Shanghai city. The Hotel offers excellent Hospitality and amenities for which the Swissotel Group is famous for. Their Coffee Shop offers an excellent breakfast for a Buisness... More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
20 November 2011

Thank you for your time to share with us your pleasant experience with our hotel, and show your prefernce in Swissotel Hotels & Resorts. We will try to allocate room as your preference next time. More

Garzagul
Brussels
Top Contributor
109 reviews
17 helpful votes
4 of 5 stars Reviewed 17 November 2011

If you have to be in Shanghai downtown, next to Hilton , Swissotel is a great venue. Rooms are very confortable, restaurants are fine and service is great. More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
20 November 2011

It's good to know you enjoy our location, and we are keeping communication with the Chinese restaurant and try our best to assist them for a better service as well. More

King_of_HK
Hong Kong
Contributor
16 reviews
8 helpful votes
5 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

My fiancé and I stayed 2 nights here and 2 nights in Shangrila Pudong. In my opinion, this place is value for money. First, it's in a great location in Puxi. The Metro is just right outside the hotel. Even though it's with easy reach from all main areas, it's located in a quiet corner. We walked from there to... More

Was this review helpful? Yes
Michelle Chong, Public Relations Manager at Swissotel Grand Shanghai, responded to this review
20 November 2011

We appreciate your time to list all your favors in detail of our hotel, and it's really inspiring for a better achievement. We look forward to welcoming you back. More

Travellers who viewed Swissotel Grand Shanghai also viewed

Shanghai JC Mandarin
4 of 5 stars 293 Reviews
Shanghai, Shanghai Region
CHECK RATES! ABS:HotelCheckRates-d307551?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Le Royal Meridien Shanghai
4.5 of 5 stars 882 Reviews
Shanghai, Shanghai Region
CHECK RATES! ABS:HotelCheckRates-d578903?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Puli Hotel and Spa
4.5 of 5 stars 283 Reviews
Shanghai, Shanghai Region
CHECK RATES! ABS:HotelCheckRates-d1200824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 2,662 hotels in Shanghai, ranked by popularity »

Been to Swissotel Grand Shanghai? Share your experiences!

Write a Review Add Photos Add Videos

Swissotel Grand Shanghai Also Known As

  • Swissotel Grand Hotel Shanghai
  • Shanghai Swissotel Grand Hotel
Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China

Is Swissotel Grand Shanghai your business?

  • Manage your listing
Swissotel Grand Shanghai
Show the lowest price for this hotel* (from our partners)
CHECK RATES!