The property is beautiful and there are plenty of outdoor activities. The rooms were not up to my expectations because the carpet was dirty, coffee maker did not work and the bathroom fan did not work. The food was resort priced so we ate at a few mom and pop restaurants in the area. It was close enough to town... More

Experienced none of the service issues cited by other reviewers...in fact service was very good with the exception of four different valets directing arrival parking in four different directions. Our conference was nicely catered and the servers were -- atypically -- quote friendly and efficient. The location is scenic and is not lacking in a sort of quirky charm. However... More

Firing of the cannon and cookie/coffee time is our favorite in the afternoon at 4pm, Our kids love the fun camp offered and that allows us to head to an adult dinner. The waterslides at both pools are fun for my kids. We love renting the bikes and taking them on the boardwalk and exploring seeing all the bay front... More

My husband and I had wanted to stay at the Grand Hotel for a long time and decided to celebrate our anniversary there this year. I just can't say enough about the wonderful experience we had. The staff is very friendly and helpful. The grounds are immaculate, as was our room. We were upgraded to a room (in the spa... More

I'm just back from my third trip this year to the Grand. Two were for work and one for pleasure. My room is always nice, clean and comfortable. This was the first time this year I had time to go to the spa. It is a special place. After receiving my robe I was early enough to spend time in... More

After numerous recommendations, we decided to stay a few days at the Grand. They call this hotel historical, I call it old and smelly. Though the grounds are beautiful, the rooms are very outdated and need a good cleaning. For the price, I would not recommend this hotel to any one. The restaurant has good food but is very over... More

This has to be the most beautiful resort on Mobile Bay. The grounds feature massive, old oak trees with impressive landscaping. Colorful blooming shrubs and flowers and perfectly kept lawns and gardens have the bay as a backdrop. The buildings are lovely and historic, and the rooms are luxurious and comfortable. The cannon firing ceremony is touching and should not... More

I will start by saying that we really enjoy our weekend getaways to Point Clear and Fairhope. We stay at the Grand 2-3 times a year. This year we stayed for a weekend in March and again Mother’s Day weekend. The only staff members that acknowledged us as repeat guests were the bellman. They are great! Especially George! We are... More

It was ok, it has a very old feel to it, and not in a good way. Building 4 needs new carpet and a good cleaning. The staff upon check in was ok, I dont think they fully understood how to credit Marriott points, I had to fix my Marriott points upon my departure.The bell hops were great, they were... More