I recently had the pleasure of staying at the Quality Inn due to water damage in my home and I just wanted to say EVERYTHING was GREAT the staff the food The Housekeepers EVERYONE was So NICE .Myself and My husband were VERY impressed with the food ---seems like MOST hotels dont put too much concern on how the food... More

The staff was so friendly and helpful...They had customer service down! The breakfast was awesome and had something for all of us! That means alot when you are traveling with two teenage boys! We enjoyed all the front office people and Wanda who made our breakfast was so nice!!! More

Arrived in the Columbus/Phenix city area at 8pm having driven from Virginia. Called the hotel and spoke to David who not only ably directed me to the property but provided effortless check-in and a good "first impression" of the hotel. The room was a little "tired" but adequate, clean and large. There was a little "noise" from the courtyard but... More

horrible customer service! I stayed here for 1 night and they ended up charging me for two, making 3 different reservations using my name and card and after they over drafted my account, I was accused of asking for reservations to be made from someone I never even talked too. It took over a week to get my charge refunded,... More

The room was huge and the bed very comfortable. It more than suited our needs. The complimentary breakfast was extensive, not just bagles and donuts. It was a real breakfast. The courtyard and pool has recently been updated and is very pretty and wide open. More

Army mom may have been overstated but I can see her concern. We just stayed there for 6 nights on business and will never stay there again. No one disputes that the staff is very nice and extremely hard working. The breakfast was also much more than expected... excellent job with that. Initially the exterior seems nice but the corridors... More

Funny Folks that for months...OUR COMPANY, KCPS/LLC, had been saying...we needed to find out where to WRITE A REVIEW on this GREAT HOTEL and all of its employees and personel,We are a property preservation service based out of south ga & got a promotion & recieved theentirePhenix city & Columbus area, last spring, & have stayed here every two weeks,... More

We stayed at this hotel for a quick weekend trip to visit some friends and go to an Atlanta Braves game so we were looking for convenient and reasonable. The parking lot leaves alot to be desired as it makes the whole hotel seem rundown. The lobby was not in front of the hotel and sort of confusing on where... More

we stayed on a friday night; be warned this place is old. cracks in the walls, tiny tiny bathrooms, and old TVs (not flatscreens). if you get a room facing the pool, you will have to park your car a bit far away from your room. the hot breakfast was wonderful, better than most Hampton Inns. it had eggs, bacon/sausage... More