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TownePlace Suites Montgomery

2.0 of 5
5047 TownePlace Drive, Montgomery, AL 36106
Hotel amenities
Ranked #44 of 75 hotels in Montgomery
3.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    1
    2
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Date Rating
GHSalumni
Geneva, Ohio
1 review
4 of 5 stars Reviewed 29 November 2011

First let me say I have not stayed in TownePlace in Montgomery, so I only gave a very good rating. What I'm basing my review on is the helpfulness of Jessica at the front desk. She was extremely kind and professional, and even made the promised follow up call today to see how our plans were going. I was very... More

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Daniel D
Tuscaloosa, Alabama, United States
Reviewer
5 reviews
1 of 5 stars Reviewed 7 November 2011

I had some reward points to spend, but only a few so I went with the only option in my point range. BIG MISTAKE. The place looks decent from the outside, and I understand that this is mostly for people staying long term while working in town. Unfortunately, the service, the room, and the overall "hotel" was horrible. It started... More

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TownePlaceSuitesGM, Front Office Manager at TownePlace Suites Montgomery, responded to this review
6 December 2011

Thank you again for choosing our TownePlace Suites – Montgomery, AL for your lodging needs in November 2011. As stated in our email communication, I am deeply saddened to learn that your recent visit with us was less than satisfactory. I was also extremely disappointed to learn that our responses to all of your concerns were inadequate. Though it is... More

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smiller376
Prattville, Alabama
Senior Contributor
37 reviews
56 helpful votes
3 of 5 stars Reviewed 17 June 2011

My family and I stayed here while we were waiting for our movers to finish packing our house in Alabama up. I have 20 month old twins and a 7 week old. We were able to get a one BD and adjoining studio room. The price was great for being able to get both. We stayed there for 6 days.... More

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TownePlaceSuitesGM, General Manager at TownePlace Suites Montgomery, responded to this review
22 June 2011

Thank you for choosing our TownePlace Suites by Marriott – Montgomery for you lodging needs this month. I am delighted that we were able to offer you two affordable suites for the duration of your stay. However, I am very disappointed to learn about the unpleasant experiences you and your family encountered at our property. Please rest assured that I... More

Wolfdad2
Chattanooga, Tennessee
1 review
1 of 5 stars Reviewed 4 December 2010

The Good: The room was clean and well designed. The Bad: Constant problems with noise, (thin walls) issues with parking, and a complete lack of concern for the customer. I have never seen a management staff who was so disconnected and cared less. There were multiple issues with our stay and nothing was done to address the issue. Please make... More

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TJCobbs
London
2 reviews
3 of 5 stars Reviewed 23 March 2010

We stayed here because we had internet connection problems at the previous hotel that we were staying at. We found it whilst in town, after looking at so many others, it looked to be the best one out of all of them. The price is a bit steep for what you actually get. The rooms are reasonably clean, but could... More

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IStayN2ManyHotels
Atlanta, GA
1 review
2 of 5 stars Reviewed 24 October 2009

I booked this because I'm a Marriott Rewards member and they were offering a ticket package to two local attractions if you booked a two bedroom suite. Hotel was a bit hard to find due to poor roadway signage in the area and both GPS units (CrackBerry and TOMTOM) gave us bad (like two exits up) intel. The location, once... More

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Traveler4Ever_7
St. Louis, MO
Contributor
12 reviews
7 helpful votes
5 of 5 stars Reviewed 29 June 2009
1
person found this review helpful

I stayed here on 6/29/09 in a studio suite with 2 other adults for one night on our way to Florida. It was extremely clean and had a homey feel - it had a small full kitchen, king bed and pull-out sofa. The room also had a HUGE closet, and a nicely appointed bathroom. This type of hotel caters to... More

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Nicevillian
Niceville, Florida
Contributor
14 reviews
7 helpful votes
4 of 5 stars Reviewed 1 April 2006

Great value for two bed room suite. With a good kitchen that made a family with teenagers comfortable. Good WIFI connection but no lobby computer or printer. No free breakfast, but many restaurants and a grocery store not very far away. Comes with apartment stove, fridge, microwave, coffee maker and toaster. Sorry ice maker did not work and the oven... More

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A TripAdvisor Member
Atlanta, GA
1 review
1 helpful vote
1 of 5 stars Reviewed 11 January 2006
1
person found this review helpful

After a really poor stay in May 2005, I gave this hotel a second chance, and they disappointed again. I am a Gold Rewards member, and they put me into an ADA room, with a broken shower and a coffeepot that was left dirty. They fell on my list of places to stay in Montgomery, but I gave them a... More

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DaveOK
Norman, Oklahoma
Top Contributor
52 reviews
354 helpful votes
3 of 5 stars Reviewed 23 December 2003
3
people found this review helpful

I travel quite a bit on business but this was my first trip to Alabama. The Montgomery Townplace is a clean and relatively new suite hotel. The accomodations seemed to be aimed at the lower end of the business/longer stay market, because some amenities are lacking. For example, there's no breakfast (I should have read the hotel listing closer) and... More

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