I would not recommend staying here, the place is not indicative of the Marriott name or the Spring Hill Suites brand.
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I would not recommend staying here, the place is not indicative of the Marriott name or the Spring Hill Suites brand.
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Checked in Wed before thanksgiving. Hotel was busy due to college football fans and holiday travelers. Thus we didn't complain when our room smelled of cat urine, and the second room had dirty linen. Next day left early for game and holiday meal w' family. Returned to uncleaned rooms at 9:38pm. Front desk informed cleaning staff was off duty. Fri...
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Ended up here last minute because of a cancelled flight. This was a really nice place. The staff were very friendly. The room was clean and spacious. The continental breakfast had lots of options and was very good. I had no problems with the connection speed of the Internet.
The only reason I gave it 4 stars instead of 5...
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Thank you for taking the time to let us know about your recent stay at our hotel! We pride ourselves in providing a home away from home atmosphere for all our guests. We hope that we will now be your first choice when you travel to Montgomery. We look forward to serving you again soon!
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My room was comfortable, and I slept very well during my stay. I had no issues with safety and never felt uneasy.
There were a couple of issues during my stay, and they were addressed immediately by management. The mini-fridge in my room had frozen up so it wasn't very cold. They swapped it for one that was working within...
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Thank you for your comments about your recent stay at Springhill Suites Montgomery. We will use these comments to help us improve in the areas that you commented on. I was especially glad to here that we were able to solve your issues before you left. We look forward to serving you in the future! Thanks, General Manager
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We stayed here with our family and our car (along with another) was broken into into the middle of the night, passenger window smashed in, car ransacked, obviously looking for valuables which might have been left in car (GPS, cash, phones, etc). According to the police, this is a regular occurence at this hotel, and in fact had happened the...
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Thank you for your feedback regarding your stay. Safety and Security is the number one priority for all of our guests. I was very concerned regarding the issues that you experienced. It is only through these comments that we alter the way we try to do business. I would like to thank you for your comments about your stay. Please...
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I stayed here with my children because it was a hotel recommened by the prestigious tennis tournament we had traveled to Montgomery to play in. On the first night my vehicle, along with another one, were broken into. The passenger side window was bashed out of my car and the glove compartment and console were ransacked and some personal belongings...
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Thank you for your feedback regarding your stay. Safety and Security is the number one priority for all of our guests. I was very concerned regarding the issues that you experienced. It is only through these comments that we alter the way we try to do business. I would like to thank you for your comments about your stay. Please...
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Friendly & helpful staff from check-in the check-out, beautiful decor, comfortable bed, fast & easy to use wi-fi, delicious hot breakfast! Will definitely stay there again when return to the area.
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Staff welcoming, used both the fitness equipment and pool, small but clean and well looked after. Location not great as close to interstate but yet a little hard to find. As for size of rooms a little better then a regular hotel room.
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First of all, I'm a Marriott Platinum Elite member, so my opinion on traveling should account for something. Without writing a novel about the Springhill Suites, Montgomery, AL, I'll get to the point. It's time for a major RENOVATION! Not today, not tomorrow, but YESTERDAY. It was considered to be one of the nicest properties in Montgomery when it was...
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Normally we are very happy with staying in a springhill, but don't go here. There a lot of people staying in this hotel with whole families, i think that they are staying with 6 people in the rooms. The most people look like homeless people and this is not a racial comment, my wife is black so i know what...
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