We had a very unpleasant stay in this hotel, first we checked in by 7:30pm and the room was not yet ready, requested King bed ahead of time but given twin bed instead, there was a linking in the bathroom as well, curtains and bed sheets were dirty, the whole hotel room was smelling, hotel staffs are not so friendly,... More

we booked through internet.. me arrived around 5.30pm.. sadly they told us our room still not ready!.. its 5.30 pm!! we have to wait almots 30 min.. same as Mr Hasmadii.. there only one towel istead there are three of us.. so I call resecptionist and wait another one hour, still no towels.. I make another phone call.. and wait... More

Arrived around 1.30pm request for early chreck in denied due to hotel policy check in time at 2pm... Ok fair enough.. 2.00pm informed that the room still not ready due to heavy check in.... I requested to talk to the manager.. Informed that manager in PD office nobody knows the phone no... Hahaha... So stupid answer and really dumb receptionist... More

I stayed here for 7 days. When first checked in , was given room 711 which is very smelly and it reeked with old cigarette smell. But the hotel management was friendly and apologetic and changed my room. The new room is ok. Not great, but can stay. However, room service, depends..sometimes there are towels, floor mat, shampoo and soap,... More

I stayed there for 3 nights, I can guarantee you those were the worst three nights ever! The hospitality is a total crap, the staff is totally uncourteous and the rooms... yecchhh... Since ours was a last-minute decision we were not able to book at our preferred place Seri Malaysia (wow, Seri Malaysia is located tangentially opposite to MITC and... More

This hotel changed its name to Permaisuri MITC Hotel maybe due to some changes in the management but I do not see any improvement reading previous comments about this hotel. I was here on a work trip therefore I had no choice but to put up with almost everything. When I got into the room, I could smell the mustiness... More

During my stay at this hotel, I’m very, very disappointed with all the services that your hotel have provided for the customers. I feel that it will definitely be my first and last stay at your hotel based on the bad services that I have encounter during my stay. Firstly, there are very limited parking spaces n your staff didn’t... More

Warm greeting. The hotel is not nice. The hotel just for rest at night and extent your journey tomorrow morning.The room is not to clean. I'm choose no smoking room but when I'm walk in, the room smell smoke around. room service not friendly when i call to look our room.The breakfast also bad.If you choose this hotel don't think,... More

really not worth it for your money..very terrible and very dirty hotel.. i had pay bout RM165 per stay for "motel quality"..i think motel can be better than this hotel..toilet really suck..they didn't clean the toilet bowl where on the toilet bowl still have poo and the basket full with dirty tissue..yurk!! when i lay in bed, i can see... More