We chose this Hampton based purely on their sign along side the road. It was late, we had been traveling a long time and stopped without any prior knowledge. We usually travel with TA as our constant companion and base our choice on our fellow TA contributers. This time we rolled the dice, but were extremely fortunate.
This appears to...
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After a poor stay at the nearby Courtyard (see my other reviews), I switched to this Hampton Inn on my next trip to the area. Great location (right off of 495), very nice and renovated.
I used the fitness center, which was nice although I wish the attached TV had worked on either of the two treadmills (it was working...
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We travel frequently and almost always stay at a Hampton Inn. We stayed at the Galleria Hampton Inn on Friday 11/18/11 for a bridal reception and wedding the next day. Our check in was fine and the room was very clean. However there was not any soap in the room. No shampoo, condition or lotion either. I can live without...
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As Hampton Inn goes, this one comes very close to setting the standard. The rooms are terrific and the bed itself approaches comfortable. The staff was incredibly friendly, the decor is fantastic and the location, near the Galleria and with quick access to 459, is difficult to top. The rates are reasonable and competitive for the area. The showers are...
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Thank you for staying with us at the Hampton Inn & Suites Hoover. We appreciate your feedback and are glad that you consider us a preferred choice in the area and for the brand as a whole. While we always enjoy the positive comments, we appreciate the comments that allow us to learn of areas where we can improve. I...
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Typical Hampton Inn. We had stayed here a couple years ago when it was a new hotel. Not much has changed, which is a good thing.
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Reviewed 23 November 2009
Thank you very much for your feedback about a recent stay at our hotel. Customers have many choices out there today and we believe a key factor in creating loyalty is providing consistent service and product. We are so glad to learn that your recent stay our hotel was indeed consistent with a previous stay. Thank you so much for...
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Rakesh Patel is a wonderful general manager who has not forgotten the meaning of customer service. I was traveling to Hoover to participate in an art show and was a little stressed because it was my first time participating in the show and visiting the area. I had a problem that was entirely due to my own error and Mr....
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Thank you very much for your feedback about your recent stay with us. I will certainly pass your comments to Rakesh and others on our team. It is always great to see the general manager setting such a good example for our team. We appreciate your taking the time to share and hope to see you again soon!
Erica Pearson...
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Stayed for two nights, thought it was one of the nicer Hampton's we have been to. Nice alternative to the price gouging for game days in Tuscaloosa 40 miles away. Three years old, large rooms, comfortable beds, nice lobby and breakfast area. Great area...Galleria shopping, Wal mart and nice upscale restaurants all very close by. Great room rate for the...
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Thank you very much for staying at our hotel and sharing your experience. Guest feedback helps us measure our performance and we appreciate your taking the time to share your comments about your recent stay with us. We work very hard to provide excellence in product and service and we always appreciate it when guests acknowledge our efforts. Thank you...
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The young lady at the desk was very charming as she checked us in. You are just a couple of blocks from the Galleria and lots of great restaurants. This hotel does have a managers reception on selected week nights. The room was really nice and large. The hotel is beautiful, it sets up on a hill side. I give...
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Thank you very much for your feedback about a recent stay at our hotel. In our industry, we strive to provide friendly service and clean rooms consistently and it is always comforting to receive positive comments such as yours. I will certainly share the feedback with our team members. Thank you for taking the time to post a review and...
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What it's got going for it:
good location (close to a huge mall and plenty of restaurants, just off I-65 and US 31)
new and very clean
easy to get in and out
quiet
good variety in the breakfast buffet
excellent staff
Where they could improve:
curtains don't completely close ... during summer, the south-facing rooms probably get blasted by...
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We stayed at this hotel on our way from Texas to NC. We reviewed many hotels, and finally decided on this one because of the reviews it received and the price. We were not disappointed. This Hampton Inn was clean, the front desk personnel were very friendly and helpful, and the rooms were quiet. We would definitely stay here again...
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Thank you fort taking the time to post a review of your recent stay with us. We take great pride in providing excellent service and product to our guests and always are pleased to know that we are acheiving that goal. I will share your comments with our team. thank you again and we look forward to your next visit...
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36 Reviews
