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Holiday Inn Express Hotel & Suites Florence NE

2.5 of 5
180 Etta Gray Street, Florence, AL 35630
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Holiday Inn Express Hotel & Suites Florence NE
Ranked #6 of 13 hotels in Florence
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25 reviews from our community

    Trip type
Traveller rating
    15
    7
    1
    0
    2
Date Rating
Dover, Tennessee
1 review
5 of 5 stars Reviewed 6 May 2013

The hotel was GREAT! I would highly recommend it, we were there for a family reunion and only stayed one night, room was clean, the breakfast was fantastic and the employees was so helpful. That will be our hotel choice when we stay in Florence AL.

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
8 May 2013

Thank you for choosing our hotel for your lodging needs. We look forward to welcoming you back the next time you are in the area. Glenda Gilliam General Manager More

West Bloomfield, Michigan
1 review
5 of 5 stars Reviewed 30 March 2013

The staff at this hotel was helpful and welcoming. My main criteria for a hotel is cleanliness. We were able to allow our 13 month old grandson to play on the floor. The breakfast has a good variety and taste home cooked. Parking and lighting made us feel safe.

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
5 April 2013

Thank you for your review. We appreciate feedback from our guests. We are so glad you enjoyed your stay wth us ! We hope you can come back and stay again soon ! We look forward to welcoming you back. Glenda Gilliam General Manager More

New York
Top Contributor
61 reviews 61 reviews
55 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 10 March 2013

I stayed here while visiting family. The staff is great and the place is clean. As a Royal Platinum Ambassador, they gave me a very nice room and took great care of me during my visit. The hotel is convenient to many very nice restaurants and the local mall. I appreciate all the hard work the staff put into making... More

Was this review helpful? Yes
See 2 more reviews by MidTMike for Florence
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
11 March 2013

Thank you for reviewing your stay and thank you for staying with us ! We love the feedback from our guests. We are very glad you enjoyed your stay and hope you will visit again soon ! Glenda Gilliam General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 January 2013

I've stayed this hotel multiple times. It is always clean, well organized, and the complementary breakfast is reasonable. It is also near a plethora of restaurants. Highly recommended for business travelers. Maybe a little slim on recreational activities for families with young children.

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
28 January 2013

Thank you for your review. We appreciate all feedback from our guests. We look forward to having you stay with us again when you are in the area. Glenda Gilliam General Manager More

CA
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 January 2013 via mobile

We have stayed here before and wee very happy, we were traveling from the Dallas Market Center and after 3 days of purchasing inventory we were wiped out and all of our credit cards maxed out; so we were down to cash. We thought we would try something new and saw the wonderful reviews for the comfort inn suites; and... More

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
24 January 2013

Thank you for reviewing your stay. We are glad you chose our hotel. We will absolutely take cash and look forward to welcoming you back whenever you are in the area ! Glenda Gilliam General Manager More

Starkville, Mississippi
1 review
1 of 5 stars Reviewed 26 December 2012

This place looks nice upon first glance, but on further inspection it's obvious that cleanliness is lacking. I went to take a shower and found dried, bloody snot on the shower curtain! Not just a little, but quite a lot. Absolutely disgusting. Coffee pot in the room was filthy, too, not that I was planning to use it. I also... More

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
27 December 2012

Thank you very much for your comments. We appreciate all feedback from our guests . I want to specifically apologize for the problems you experienced during your recent stay with us. This is certainly not in keeping with our usual high level of cleanliness and service. Please be assured that these issues are being addressed with the staff in order... More

ALABASTER
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 13 December 2012

The hotel appears fairly new and well maintained. The rooms are large, the beds are good, has the standard mini fridge, micro and coffee maker. The internet is fast, the breakfast is standard waffles and muffins. The location is OK, pretty commercial, one restuarant in walking distance, short drive to others. No real home away from home feel, just a... More

Was this review helpful? Yes
See 2 more reviews by TOM S for Florence
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
17 December 2012

Thank you for taking the time to let us know about your stay. We appreciate all comments from our guests. We are very glad you enjoyed your stay and hope you will choose our hotel the next time you are in the area. Sincerely Glenda Gilliam General Manager More

CA
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 August 2012 via mobile

When your clock is off - Eastern time and don't want to wake your mate making coffee in the bathroom- well it was a delight to have coffee there, the TV news on. Recently updated so rooms were perfect.

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
22 August 2012

Thank you for taking the time to review you stay at our hotel. We welcome all comments from our guests. I am happy to know that we were able to make your stay more enjoyable by having our wonderful Smart Roast Coffee avaiable for you . It was our pleasure to serve you ! We look forward to welcoming you... More

Florence, Alabama
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 July 2012

We stayed here in Feb. of 2012 for our daughter's birthday. Normally, we stay at the Marriot for things like this, but we couldn't get reduced rates for this particular weekend. We selected the Holiday Inn because it was relatively new, had a pool and was around $100. The room was a standard guest room, it didn't stand out from... More

Was this review helpful? Yes
See 2 more reviews by Summer S for Florence
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review
17 July 2012

Thank you for letting us know about your stay. We appreciate all comments from our guests. Please be assured that the issues you experienced have been addressed. We hope you will choose to stay with us again. Glenda Gilliam General Manager More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 July 2012

I had a pleasant stay at this hotel. Upon check-in, I was 3 to 4 hours early for the normal check in period. The hotel had been full the previous night and housekeeping was still in the process of trying to clean rooms for new arrivals. I explained to the front desk clerk, Zach, that I had been working out... More

Was this review helpful? Yes
Management response:
13 July 2012

We are so glad you enjoyed your stay with us ! Zach is one of the newest assets to our team and I am sure he appreciates your feedback on the great job he and the rest of the staff are doing. We hope you will choose to stay with us whenever you are in the area. We are working... More

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Additional Information about Holiday Inn Express Hotel & Suites Florence NE

Also Known As:
Holiday Inn Express Hotel And Suites Florence Ne
Address: 180 Etta Gray Street, Florence, AL 35630
Phone Number:
Region: United States > Alabama > Florence
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Florence
#5 Family Hotels in Florence
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our Florence, Alabama hotel's near the Tennessee River. The Holiday Inn Express® Florence Northeast Hotel is located in the northwest corner of Alabama, an area best known for its variety of outdoor activities. As you visit this friendly town, pause to enjoy the surrounding countryside, which includes the beautiful Tennessee River and Pickwick Lake. Business travelers lodging in Florence appreciate our on-site Business Center and 1,008-square-foot meeting room. We are close to many major businesses, including Wise Alloys, TNT Fireworks, TVA (Tennessee Valley Authority), Coca-Cola Bottling Co., Florence Industrial Park and North American Lighting. The University of North Alabama, Eliza Coffee Memorial Hospital and Helen Keller Hospital are located in Florence, Alabama. Our hotel's property is near the Tennessee River, which boasts excellent fishing, swimming and boating. After a busy day on the river, slow down and enjoy a leisurely game of golf at The Shoals, part of the popular Robert Trent Jones Golf Trail. The family can enjoy a visit to the Alabama Music Hall of Fame, as well as the Helen Keller House and WC Handy Birthplace & Museum. You can begin each day with a fantastic meal from our complimentary hot breakfast bar, and while lodging in Florence, our guests can also take advantage of the free high-speed, wireless Internet access we provide in each guest room. Our hotel also features an indoor pool and Fitness Center. Welcome! ... more   less 
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Holiday Inn Express Hotel & Suites Florence NE
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