Very good value for money given the quality of the views available. Entrance directly from The Mall, and close proximity to the lift down to the car park. Decent restaurant on site. Wifi available for relatively low additional cost. Very clean rooms. Only downside was some minor disturbance from the adjacent room (with a connecting door). But luckily was only... More

We were 4 people stayed for two nights , 16 & 17 May. We reached the hotel around 11.30 PM after a 4 hours long journey from Chandigarh airport, called the hotel for our dinner which was well served in the room. Overall very good experience at the hotel, Courteous Front Office, Dining Staff. The Dinner both the days was... More

Had stayed here for 3-4 days. Hotel's manager SANJAY SHARMA was very friendly in booking the room on telephone from delhi. He infact called me 2-3 times to know about my preferences & arrival times so that everything should be kept ready. Very appreciated. Room was nice & clean. Room service was good. Room's balcony captured entire view of the... More

Blazing heat in Delhi; and we decided to cool off in Shimla. Friends were surprised at my choice as every one thinks that Shimla is very crowded and bursting with people and yes it truly is but what came as a bigger surprise was the property Willow Banks. A fantastic hotel, on the Mall road and yet away from the... More

Arrived at the hotel around midnight and had to walk up the hill for about 1km. It was cold. The check in process was quick and staff was attentive. Hot water bath was available which was certainly a plus-point after walking in the cold. The rooms are large with high ceiling and very clean, bathroom was of a good size... More

Stayed two nights. Nice stay in spacious room with balcony. View was nice but partially obstructed. Good shower, comfortable beds. Nice breakfast the first morning. The second morning we required an early breakfast. It was nice that they were flexible about this, but it was brought late and included sandwiches made with stale bread. Service was always professional but not... More

You can’t go wrong booking willow banks as its one of the decent hotels close to the lift at Mall road. It is situated just before the Clarkes Hotel on the right side of the lift. And even if you haven’t booked in advance, don’t worry they will still offer you a good rate ( discounted – if bargained for... More

After browsing Tripadvisor for few days and contacting several hotels, we decided to go for Hotel Willow Banks. Even as we booked the hotel, we were not too sure how it might turn out to be as we had been thoroughly confused after reading the reviews. But there were two reasons why we chose it- first, their rates were reasonable... More

It is a nice hotel located 150 - 200 mts as one gets out of the lift on the left side. Rooms are decent size, clean and good toilets. View from balcony is very good but be aware of monkeys. Morning breakfast doesn't have much option but the food is ok in taste.