Stayed here on our first night in India. The checked in process went smooth and we were given our rooms close to each other. Our rooms were clean and neat. This hotel located near the local market - We were tired when we arrived so we didn't have time to visit the market. Overall, we were pleased to stay at... More

My husband and I booked this hotel through a tour company from the 23 to 25 march it was the first leg of our 2 week honeymoon and what a bad way. Got there at 4 in the morn and had the most stiff and serious welcome. The entrance area was dark like everyone was sleeping they would have known... More

Hotel Florence is a very comfortable place to stay particularly after a long overnight train journey, and after a day's touring around Delhi. Very modern, clean, the beds are very comfortable, lovely shower. The staff are exceptional and very helpful at all times. The food is also very good, very good breakfast, and also had dinner one evening which was... More

I was there for 3 nights with my partner, It is well located for Delhi, you have to know that the street is safe but it is a poor area . The rooms are clean , modern and nice. The staff was helpful. there is a restaurant on last floor and food is good and affordable. One morning we could... More

Stayed for three nights overall. On first arrival, seeing the small entrance leading above a jewellers on a busy, somewhat chaotic street in a local area, you may be wondering what you've let yourselves in for. But inside the hotel it is spotless, very modern, and offers a very comfortable stay. There is still some noise from traffic inside the... More

We stayed here in March 2013 for three nights, it was a nice clean room and we were happy with it, the management were not hugely freindly or helpfull but we didnt really need them anyway,The taxis booked from here were relatively expensive than if you just hailed one yourself. but all in all not bad at all.

Spotless room, comfortable bed, very friendly staff and nice little restaurant with very good breakfast buffet and serving all other meals at a reasonable price. The metro is only about 10 minutes walk away. A safe ATM with no surcharge is just around the corner. Wi-Fi is cheap (100 rupees for 24 hours). The neighbourhood is 'real India' - lively... More

The hotel is sparkingly clean with modern, well fitted rooms. The restaurant although small provides excellent food at reasonable prices. Staff are friendly and helpful, especially Surender and Abhishek on the front desk and restayrant staff. Multi national plug fittings in the rooms are an added bonus. Taxi prices are a little overpriced and wi-fi is additional to room costs.... More

So I actually have not had the pleasure of spending a night in the Hotel Florence. Although my experience with the customer service was so excellent I felt compelled to write a review. After being completely taken advantage of and scammed upon entering India, my boyfriend and I ended up in this neighborhood at 2am with no hotel and was... More