The hotel commands a good view of the Sun Moon Lake only if you have a room with a lake view. The staff and the service were impeccable. Otherwise I wonder if the hotel has been overrated ! We stayed in the hotel for one night last month as we joined a tour from Hong Kong for a long weekend... More

This is such a lovely hotel. The lobby is a delight and reception was fast at checking us in. The room was beautiful with a view of the lake. It was very cloudy but still beautiful. Room along with bathroom was large. great bathtub Using hot spring water. When checking in we were advised that they do a room refresh... More

The hotel itself is very well designed and organized, superb service! My room has big bath tub, big balcony, and big flat screen TV. Lots of things to do at the hotel: walking path along the lake, gardens, indoor pool/spa, kids playroom ...etc. And food is very good! Sky Lounge is stunning! The only thing I don't like is wearing... More

A nice facility with a great view to the lake. That is if you we're lucky and got such room. For FITs it a bit too crowded. The place caters mainly to groups. I stayed in rom 931 - with a stained carpets. Lots of goodies in the room! Highly recommended buffet dinner although a bit too expensive. The service... More

5 star hotel located on shores of Sun Moon Lake some 762 metres above sea level in the mountains of central Taiwan. As one would expect well appointed and clean rooms. There are no eating facilities nearby so unless you wish to pay NTS880 plus for buffet diner or even more in restaurant, take the opportunity at stop before hand... More

Having spent a luxurious week travelling through Taiwan and staying at 5 star hotels, I didn't think it could get any better but it has! This is an amazing hotel. Beautiful rooms, fantastic location and superb restaurant. Open kitchens cook and prepare to order. The sushi I and sushi bar was amazing. The rooftop bar is not to besides especially... More

About the hotel: From outside, it is rather ugly with big concrete blocks (may be they need the structure for stability near the lake) but rooms, dining facilities and everything inside are all world class 5 stars materials. No doubt, this could be the most luxury place near famous vacation spot -- Sun Moon lake. Every room has a little... More

The view from lakeview room is very charming. The water world recreation club was fun too, with many varieties of jacuzzi. The food (breakfast and dinner) are delicious, the best redeeming factor for the hotel. Extremely friendly service, good view of the room and is clean, good food and good pool.We really love the buffet at breakfast and dinner, my... More

I stayed here with my husband while on a private tour of SunMoon Lake and Alishan mountain. It was truly a joy to behold the grandeur both externally and inside the hotel! As it wasn't husband's birthday, I upgraded the room to have a lake view and it was worth every penny. Every room had its own hot spring bath,... More