Location - right on a train track (literally 6 ft from our window) with trains running through the night. Rooms - cramped (3 beds had been stuffed into our tiny room). Bedding less than clean! Bathrooms --- well, suffice it to say we were cleaner than the shower so didn't use it!! Service - non-existent! Security - no place to... More

We stayed here as part of an OAT tour of Peru and it was easily the worst hotel stay of our trip. Things appeared to be a bit better than some of the reviews describe, but things were pretty darn basic overall. Surprisingly, we slept really well, probably due to our day at Machu Picchu before checking into the hotel.... More

Thankfully only 1 night but 1 night too many. No hot water, dirty everything and suspected bed bugs. Breakfast was a joke, stale rolls, old cold cuts and cheese. Stayed here only because it was a on our prearranged tour. Will be complaining loudly to the tour operator.

What can I say? this place should be pulled down! What a dump! We were lucky and got a riverview which I appreciated, but the overall place was nasty. I would sooner stay at the Bates motel. Breakfast was garbage! and no one used the restaurant at night. It was buffet that basically sat out most of the day. Internet... More

This hotel could use some love. Everything is obviously out of date and could use a little maintenance work. It was clean at least, and we only spent one night. The real attraction is that it is right on the river. If you can get a river view room it is pretty impressive. Its incredibly loud in a good way.... More

This place is a joke 9:30 am check out no water from 11 pm to 7 am

We stayed in the Hanaqpacha Inn in Aguas Calientes for 1 night in May 2011 as part of an OAT tour. The back rooms of this hotel look straight down onto the Urubamba River; the front rooms look down onto railroad tracks, no more than 10 ft away from the hotel’s front door. Across those tracks – and at an... More

Loved the big windows, you can get looking over train tracks or river. We had the tracks and enjoyed watching the trains go by. spacious and clean bathroom. Wonderful dinning room right on the river. The staff was warm and helpful. Great peaceful location away from the bustle of the main square yet just steps away.

This is definitely the worst hotel I have ever stayed at. Room is very small and had a weird smell. The hotel is not located in a nice part in town and is facing the train rack. Shower did not work because there was no cold water. Hotel staff can barely speak any English. Stay away from this hotel if... More