This is the worst place I have ever stayed in.The owner MissLee ,although initially appears quirky,is horrible.She demands a deposit(our own fault for paying it)and uses every excuse to keep it. She has a long set of rules and is v rude about telling you them.She forgets that we are the customers.The place was filthy ,no bed sheets,grotty,no toilet paper.We... More

First of all she refuses to acknowledge you until you pay 2000 baht. Gives you a list of rules/regulations! Not late entry no shoes no music .... It goes on. I asked if she had wifi she replied yes ... Took my money then said the wifi is 100 baht per 3 hours! Check out is 10am!! And they try... More

My husband and two of our friends booked 3 nights accommodation here as we left it to the last minute and anything reasonably priced on the island was fully booked. Location is the only thing acceptable about this dump. Mrs Lee - the owner - made our stay unbearable. On arriving the guesthouse doesn't look too bad.while checking in mrs... More

First of all, we tried to cancel our reservation by e-mail because we wanted to leave phi phi a bit earlier. The owner never answered our e-mails, but she made us pay the full price of the room, even though we had paid the deposit through hostelworld. She said it was because we had cancelled the room, which wasn't the... More

In a nutshell this was the worst accommodation I have ever stayed in. We were treated so badly, by an unbelievably rude woman, and were charged 1400 baht a night for a fan room. To say we stayed in hell would be an understatement, NOTHING could have prepared us for Banthai. Firstly it was an absolute rip off. The reception... More

After arriving on the island and there being nothing left we were told that Banthai Guesthouse had the last room on the island and it was 2000 baht a night. We were shocked upon arrival what we actually got for our 2000 baht, no wifi, no bedsheets, no toilet paper, no warm water, greeting from the rudest thai woman I... More

We stayed at Banthai Guesthouse for three nights. Decent rooms with an unpleasant smell. Close to the bars, shops, restaurants and the pier where you can take a longboat to other beaches further away. Walking distance to the big pier and the beach.

We had booked rooms for three nights, but mrs Lee had given our roms to someone else, so we had to sleep elsewhere. Next morning we went to check in and we had 5 rooms total booked. Then she told that there was only 3 rooms for us (12 people) and we had to share those 3 rooms. And she... More

Mrs Lee has preconceived and raciest notions about many nationalities and should really not be running a guesthouse on such a beautiful and popular island. Never before have we experienced someone running a hotel/guesthouse with so little disregard for her customers. She will try and keep your 1000 baht deposit for whatever reason she can think of on the day.... More