Fantastic location, competitive pricing and good spacious rooms. Being in Amritsar, I expected more from the Quality of food, especially when it is priced heavily. This was the second time I stayed however, other amenities like Swimming pool etc have deteriorated. They have Spa but no gym.

After travelling around India for a month our last stop was The Ritz in Amritsar. Initially the staff were extremely pleasant. We had booked for three people over 6 months ago and upon arrival we were put into a two person room and a makeshift bed was squeezed into the tiny tiny room hours after we arrived. we were continuously... More

Opting for Ritz proved to be the biggest mistake. Also i was made to understand in an indirect manner that "if you book through a portal, you will be treated accordingly". On check in there was no water in the room. When asked for the hotel guys were of the opinion that water is chargeable. Agreed, but should a guest... More

Oh dear where do I start. The hotel sounds grand and looks good on their website but the reality is a great disappointment. Tired and threadbare needing a serious overhaul. Everywhere could at least do with redecorating and refurnishing. The staff try hard but cannot overcome the lethargy of the place. Our tablecloth in the dining room was dirty when... More

this hotel is badley in need of imediate refurbishment, it is not like what is portrayed on the internet. when we arrived at this hotel my disappointment was so upsetting, i told my rep my family and i would not be staying at this hotel, he said next morning he would sort it out, he didnt we were told we... More

We booked 2 rooms for 3 nights for our small party. I had e-mailed previously to ask for quiet rooms and these were provided. If you want all mod cons then this hotel might not be for you, but we liked the ex colonial feel of the place and the fact that it had some character (although it is a... More

All was acceptable in hotel except the exterior cleanliness n the absence of some basic sefvices. The taxis which stand outside put all their muck in the parking n that is straight in front of the entrance of the hotel. The basic services like WiFi n mineral water are part of d package nowadays, but not in this hotel. Lastly... More

I had booked this hotel for 2 nights. Upon check in everything seemed well, the rooms had old furniture but were just ok, nothing four or five star. The check in was smooth, the night was comfortable, but our nightmare started early in the morning, with very basic breakfast I opted to take shower in the room but to my... More

The rooms though reasonably large are somewhat threadbare and poorly maintained.We had a problem with the flushing of our lavatory that despite the visit on three occasions by the so called plumber was not resolved.A lot of the common areas were dirty particularly the staircase wall and carpets.Though very well placed in Amritsar really not to be recommended.