Hotel Palace Guayaquil (Guayaquil, Ecuador) - Hotel Reviews

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador

Region: Ecuador > Guayas Province > Guayaquil

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites

Hotel Style:

Ranked #2 of 45 hotels in Guayaquil

Price Range: €

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial... ... more less

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Jenny M

San Francisco, California, United States

2 reviews

Reviews in 2 cities

1 helpful vote

“Surprise reprieve in travel nightmare”

Reviewed 7 May 2013

We had to stop in Guayaquil due to plane problems and the airlines gave us vouchers for different hotels. We got Hotel Palace, and with a name like that, it seemed a bit dubious. Pleasantly surprised. We got in rather late and the guys at the front-desk diligently handled the deluge of tired travelers seeking a few hours refuge before... More

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Dear Guest, As a member of the marketing team, I personally love to read your comment. Sometimes is hard for an Independent hotel to compete with international franchises names, but we beleive that the important Job is the one we do inside the hotel serving our guests. Reading your comment makes us feel proud and satisfied. We are pleased to... More

Susan G

Boynton Beach, Florida

5 helpful votes

“Good hotel for the money”

We stayed here for our last night in Ecuador before flying back to the states. The room was large and very clean and the breakfast buffet was more than we expected. We don't eat meat and they were more than willing to make us omelets without ham. We didn't find much to do in downtown Guayaquil except for the malecon,... More

Dear Guest: Thank you very much for sharing with others your wise comments. We are glad to have served you , and appreciate your recommendation in this site. I will send your comment to the housekeeping and Food and Beverage departments for motivates them to keep on track!. Please come back soon to Guayaquil, Hotel Palace is your Home! Best... More

sugarlessfred

Contributor

11 reviews

4 hotel reviews

Reviews in 5 cities

3 helpful votes

“Great hotel, downtown location, limited tourism”

Modern, clean hotel with many ammenities, most comfortable to stay in. Unfortunately, downtown Guayaquil has become very seedy. The receptionist and staff warn about a great deal of petty crime, do not take Taxis unless they are hailed by the Hotel, be very careful to only walk in well lit streets and were there are crowds, so it makes this... More

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Dear Guest: Thank you very much for qualify the Hotel as Great! We appreciate the time you have taken to write your comment. We are looking forward for your next visit to the city. Hotel Palace is your Home in Guayaquil! Best Regards, Lorena de Bianchini More

beverly d

Augusta, Georgia

2 helpful votes

“Hotel Palace Guayaquil”

Reviewed 2 May 2013

Hotel Palace was a very nice hotel to stay in. Our rooms were very neat and clean as was expected. The location of Hotel Palace was centrally located, within walking distance to everything we needed, supermarkets, clothing stores and cabinas. The Hotel workers were very polite, professional and helpful. They really did all they could to make our visit safe... More

Dear Guest: Your stay brought to this hotel a lot of joy!. We were delighted to meet you and share with you your visit in Guayaquil. Guest as friendly as you remain in our memories. My colleagues and I send you warm greetings and hope you come back soon!! Best Regards, Lorena de Bianchini More

Nanadae

San Francisco

Senior Reviewer

9 reviews

Reviews in 4 cities

“Fortunate they had availability”

Reviewed 27 April 2013

Because the flight I was on had an emergency landing, the airline put us up at this hotel. The customer service was excellent, the room well appointed, and the meals offered were great value. I would come back and stay here again.

Dear Guest: We know that an airline emergency landing is a difficult moment for a passenger; far away from family, rescheduled activities, etc. For that reason we do our best effort to make the experience the less unconfortable possible. Reading your comments make us feel satisfied and happy, because you let us know that our job has a good reason.... More

KatrinaGou

Kelowna, Canada

12 reviews

12 hotel reviews

Reviews in 11 cities

“Absolutely fantastic!”

Reviewed 26 April 2013

Very nice hotel in walking distance of lots of attractions. Our room was very nice and comfortable. Very friendly and helpful staff, they looked after our baggage for the day while we waited for our flight. Breakfast was amazing and plentiful, kept us going all day! I wold highly recommend this hotel.

Dear Guest: Thank you very much for your wonderdul comment. We love to serve our guests and we hope to have you here at the hotel again. We are very happy to know that you enjoyed our rooms, locations and personalized service. Come back soon, Hotel Palace is your home in Guayaquil! Best Regards, Lorena More

jimglv

Moab, UT

7 hotel reviews

Reviews in 8 cities

“Nice Hotel, Good Location”

Reviewed 25 April 2013

Very nice downtown hotel. Not the greatest location, busy street, but close to the Malacon. Food was very good. The rooms were well appointed and very clean. The restaurant is small, but the food and service was great.

Dear Guest: We are very happy to read you comment, thank you for sharing it. We are glad to know that you enjoy our food and restaurant service. Thank you for appreciate the cleaness of our rooms. Please come back soon, Hotel Palace is your Home in Guayaquil!. Best Regards, Lorena de Bianchini More

TravelNat8

Brooklyn, New York

13 reviews

13 hotel reviews

Reviews in 12 cities

7 helpful votes

“Good hotel in great location”

The Palace Hotel is in a perfect location, close to the Malecon 2000, Iguana Park, restaurants and shopping. Santa Ana Hill is also a walking distance. Taxi from the airport gets you there quick and for $5-6. The rooms are large, beds are comfortable and showers are great. The only thing is that there is a weird smell in the... More

Dear Guest: Thank you very much for your nice comments of the Hotel. We are glad to know that you enjoy our location, our beds and shower. We will check inmediatley about the smell you mentioned, I would be more than happy if you send to me the room number. mercadeo@hotelpalaceguayaquil.com.ec We hope to have you here again soon. Best... More

gijadenyc

nyc

Senior Contributor

21 reviews

20 hotel reviews

Reviews in 21 cities

8 helpful votes

“Good location, rooms, and staff”

Reviewed 19 April 2013

I stayed at this hotel with a group so I'm unsure of the rate. The hotel was well located to main streets, iguana park, and the waterfront park Malecon 2000. The hotel had delicious room service that served fairly late. The rooms were very nice, modern, and clean. The wake-up calls were prompt. The breakfast was also good and the... More

Dear Guest, Thank you so much for sharing your wonderful comments. We are so glad to read that you enjoyed our location, food, and general services. We love to be part of your Ecuador experience, and hope to have you here again soon. Hotel Palace is your home in Guayaquil! Best Regards, Lorena Garay de Bianchini Hotel Palace Guayaquil More

Gian R

Manhattan Beach, California

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

4 helpful votes

“Comfortable and well-located hotel.”

Reviewed 31 March 2013

The Palace Hotel is right in the middle of everything. It's close to the riverfront, shops and main tourist sites. The staff are very helpful, the rooms are comfortable, breakfasts are tasty and the airport transfers went off without a hitch. An excellent place to stay for a few days and explore Guayaquil.

Dear Guest: We really appreciate the time you have taken to share with others your experience in Hotel Palace Guayaquil. I have forwarded your comments to my colleagues of the differents areas of the hotel to motivate them to keep doing a good job serving our guests. Please come back to Guayaquil, Hotel Palace is your home in Guayaquil! Best... More

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