My wife and I stayed overnight when other travel plans fell through. The Sheraton is near the Guayaquil airport, across from a modern mall, and surrounded by restaurants and shops. The room was well appointed but very small. Service was outstanding, with everybody from front desk, to bell service providing outstanding attention.

This hotel is standard Sheraton, meaning excellent in most respects. I arrived well after midnight (thank you American Airlines) and was greeted at the front desk by a very nice young lady. As is with most hotels in South America, they love paperwork, and this hotel is no different. I signed my name 5 times on various sorts of redundant... More

The Sheraton is located very close to the Guayaquil airport. We called the hotel from the tourism phone board in baggage claim and the shuttle driver was waiting for us when we walked out with our bags five minutes later. Check-in was quick and painless. The room was standard Sheraton fare, nothing special. It was clean and the air conditioning... More

Normal business hotel close to the airport, good rooms , clean but with carpets ( a little bit smelly in my room on 2nd floor). Very friendly reception, good food and breakfast, but restaurants are not particularly cosy. You can always try the mall across the street. As other big hotels they provide a free shuttle from and to the... More

Stayed there for 6 nights last week (mid-January 2013) and could not fault it. Service, particlarly at Reception, was excellent as was the breakfast quality and service. Bar was just as good. Rooms are large and very well equipped.....what more do you want?

A very convenient airport hotel. The hotel was clean, had a nice breakfast and a friendly staff. There is a mall right across the road that has a decent food court, a super market and some decent shopping if you are in the mood for it.

The location of the hotel is not bad if you are in town for business. Cross the walkway and you are at a mall – not bad. Very near to the airport but were not really bothered by noise from it. The noise from the renovation work on the seventh floor was bad thou. It was kind of the staff... More

We had a most pleasant stay--with a great room together with exceptional service. At night sleeping is difficult due to noise from a local disco. Breakfast is wonderful however we found DINNER to be a disaster--on 3 nights we walked out and went to alternate restaurants.. No one appears to be in charge in the restaurant at night--the meat joint... More

My husband and I had never been to Guayaquil so I looked on Tripadvisor to find a hotel. We didn't want to spend a lot of money, but decided to stay at the Sheraton. What a great choice. The staff was courteous and accommodating and speak English. Our plane arrived 2 hours late and I was afraid no one from... More