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All 87 Jiuzhaigou County hotels

InterContinental Resort Jiuzhai Paradise

4.0 of 5
Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China
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InterContinental Resort Jiuzhai Paradise
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974 reviews from our community

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washington, dc
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 25 May 2013 NEW

I absolutely would NOT recommend this hotel. The Intercontinental Jiuzhai is a beautiful place to stay (think Disney World, Tibet edition) but customer service is terrible even by Chinese standards. Positives first: visually impressive building, solid breakfast. Detractions: guest rooms and residential hallways are a huge dropoff from the lobby/common areas. Hallways are low-ceilinged, dark, and smell musty. NO WIFI... More

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Hong Kong, China
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW

It is a luxury hotel in Jiuzhaigou. Tibet style room design. Good view from hotel room as it is really located in rural area. But the hotel is not next to the entrance of Jiuzhaigou Park. Guests must take taxi or shuttle bus to the park. Hotel restaurants offer nice food, but it is overpriced. Everything in Jiuzhaigou is overpriced... More

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Redmond, WA
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 24 April 2013

We stayed in JiuZhaiGou for four nights on our recent visit, two nights each in the only two five star hotels in the area, i.e. two nights in the InterContinental and two nights in the Sheraton. My overall feeling with this place is that it had a top rate architect designing the resort, it was simply amazing how they built... More

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Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
27 April 2013

Dear Guest, Thank you very much for taking the time to post your feedback on your recent stay with us. Our hotel has been well recognized throughout the online review channels in the past, however we are very concerned to receive such a negative rating from you. We have shared your comments with the hotel management and we are bond... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 April 2013

Very nice hotel and great front desk services. The hotel staffs were all so friendly that makes you feel home. But there isn't too much facility provided which is free. Spa, swimming pool, massage services are all on our own costs. The hotel does provide shuttle services to JiuZhaiGou at certain timing at a minimal fee per guest. There are... More

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Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
9 April 2013

Dear Guest, Thank you for staying at InterContinental Resort Jiuzhai Paradise. We are proud to find out that you like our hotel and staff service .And we glad to hear you like our food selection in different restaurants. Thank you for your advice on the breakfast. We will pass your message to the hotel management. We hope to serve you... More

Singapore
Top Contributor
81 reviews 81 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 April 2013

Imagine a 5-star space station on a different planet: big blocks of hotel rooms, huge domes of steel and glass that keep the hard environment outside, ans which contain the lobby, an inside garden with typical local buildings, restaurants, a huge pool, a hot spring spa and more. All of this in the middle of a beautiful pristine conifers forest... More

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Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
9 April 2013

Dear Guest, Thank you for sharing your recent experience at InterContinental Resort Jiuzhai Paradise. We are delighted to know that you enjoy your stay with us. Your message is indeed inspiring us a lot and we will keep it up and serve our guests well. We look forward to welcoming you back again. Lilian Li Distribution &Relationship Marketing Team More

上海
1 review
3 of 5 stars Reviewed 5 April 2013

It is definitely One of the most beautiful hotels I have seen, but the service lags behind. You would think being an Intercontinental hotel you would expect someone speaking or, better said, understanding English. The staff try their best and are most polite, but might be frustrating. Even being in an wonderful environment, difficult to reach, do not expect the... More

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Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
10 April 2013

Dear Guest, Thank you very much for taking the time to share your feedback of your recent stay with us. We are delighted to hear that you enjoyed the beautiful surroundings and friendly staff here. Our team is very committed to improve the guest experience. We apologize for not meeting your expectations in some areas. We have taken note of... More

Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 April 2013 via mobile

The best hotel in the area, good services , good food , good bed , good shower but no wifi in room, only if you have cable and use lap top, cannot use iPad or phone for Internet inside room. But excellent wifi in the lobby. Do not expect a Intercontinental hotel standard but good enough.

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Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
11 April 2013

Dear Guest, Thank you for staying with us and posting this review. We truly appreciate your kind comments on the services and facilities. We are planning to upgrade the network and the wifi will cover all public areas then. We do hope to welcome you to our hotel again soon. Lilian Li Distribution &Relationship Marketing Team More

Shanghai, China
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 March 2013 via mobile

Had a great time staying at this hotel, rooms were a good size with nice toiletries and a good size bed. The central plaza was interesting and the food we ate was good. Buffet breakfast was ok, nothing special but what you would expect from such a hotel in China. Staff were very attentive and polite, maybe English is not... More

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Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
11 April 2013

Dear Guest, We are pleased that you had a great time spent with us. Thank you for acknowledging the friendliness and attentiveness of our staff . It is certainly with great pleasure that we take every opportunity to exceed your expectations and we do hope to see you soon. Lilian Li Distribution &Relationship Marketing Team More

Hangzhou, China
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 14 February 2013

The intercontinental is deffenetly the nicest hotel in that area. We went there new year and it was great. Great weather with blue sky. you wake up and see the mountains in sun shine and the blue sky as background.....fantastic, not one cloud. The rooms, or the one we had, was great. tibetan style, spacious. for some people the bed... More

Was this review helpful? Yes 7
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
16 February 2013

Dear Guest, Thank you for taking your time to share your experience after staying at InterContinental Resort Jiuzhai Paradise during the Chinese New Year. We are pleased that you enjoyed your stay with us and appreciate your comments. As for the menu issue you mentioned, we are sorry for any inconvenience brought to you and we will definitely make some... More

Hong Kong
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 26 December 2012

Supposing to be the best hotel in JiuZhai area, it's not really up to the 5-star InterContinental standard. A great hotel in an exclusive mountain resort area operated under the InterContinental group but the service is not really up to 5-star international standard. Staff are helpful and there are a number of restaurants serving different food. The resort is a... More

Was this review helpful? Yes 2
Lilian_Li, Distribution &Relationship Marketing Team at InterContinental Resort Jiuzhai Paradise, responded to this review
14 January 2013

Dear Guest, Thank you for providing us with your feedback of which we value and appreciate. Your comments have been shared with our team for improvement on areas where we did not meet your expectations. We will continually improve our services and offerings to a higher level especially the breakfast and bathroom facilities. It is hoped that we will have... More

 
 
 
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Additional Information about InterContinental Resort Jiuzhai Paradise

Also Known As:
Intercontinental Resort Jiuzhai Paradise Hotel
Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County
Intercontinental Jiuzhai Paradise
Intercontinental Hotel Jiuzhaigou
Address: Ganhaizi Scenic Zone, Zhangzha Town, Jiuzhaigou County 623402, China
Phone Number:
Region: China > Sichuan > Jiuzhaigou County
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 87 hotels in Jiuzhaigou County
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
InterContinental Resort Jiuzhai Paradise is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. With more than 1,100 rooms, the hotel is the largest in the region and perfect for leisure travellers seeking comfort and solitude. The province is home to a stunning array of calcified pools and the picturesque meadows of Ganhaizi (Dry Sea), just 20 kilometres (12.5 miles) away, are not to be missed. ... more   less 
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