The front desk clerk was not out front when we arrived to check in. After waiting for 5 minutes or so, my husband had to call the hotel to let them know that he was waiting at the desk along with a few other people. The clerk came out front to answer his phone call and was not particularly apologetic.... More

the service at this Hilton Garden Inn was so good, it was shocking. Far from being "down home Southern" service, it actually rivaled what I have received in personal attention from hotels around the world. From arrival to departure, everything was amazingly well done. I was welcomed with great professionalism, the housekeeping staff went out of their way to ask... More

This is our second time at this Hotel. We absolutely love it! Clean, great location, nice rooms, etc. We will definitely stay the next time we are in Birmingham. The only thing I would say is, that if you have a family, bring a DVD player and movies, they don't have a great line up on the TV. I also... More

It might be a bit tricky finding this property from the highway but there are signs posted and your GPS will be a great help. Nothing close by (walking) for restaurants but the hotel is a clean and quiet HGI. Front desk staff was friendly and there were no issues with the room which was the type of room which... More

I have stayed here about four or five times now and thought I would at least write some words about it. I have stayed at other locations in the area, but have found this one to be highly acceptable, despite a few drawbacks. While I do not typically "take off points" for location and don't here either, it is worth... More

Stayed a couple of nights while having a business meeting and got impressed with the services received from all the staff members. The hotel is clean and still new with lots of open spaces. The location is out of the way but that gives you quite and peaceful evenings; restaurants and shopping areas are within 15 minutes driving distance. The... More

We got in after taking a few wrong turns to find a beautiful Hilton Garden Inn. It was nice, clean and exactly what I expect from a Hilton Garden Inn. The room was clean and comfortable. Considering we took a scenic route to get there I have to say that the surrounding area as well as the immediate area looks... More

Excellent hotel, upgraded to Suite for me (Diamond VIP). Great location, friendly staff, good breakfast. Loved it! Will stay there again if in Birmingham. More

I've stayed here once, partied here twice in the last 4 months. In August we had a family reunion with more than 60 people staying at this location and in December we hosted my mother-in-law's 70 birthday celebration. Both times it was great and everyone complimented us (the hosts) on what a great hotel we chose. The rooms are comfortable... More