We stayed at this hotel on January 14, 2012, and it is right off of the highway in a good area with a wide range of dining and shopping. The room was spotless! It was a suite room, the bed was comfortable, the bathroom was very clean, and everything was in working order. A full breakfast was included in the... More

Check-in was smooth and desk rep was very polite. I even asked several questions about switching rooms and was allowed multiple offerings with info for each. The manager stepped up too and made a good point about my top floor room being best for most quiet night sleep and smoke free, knowing that was important for me. The room was... More

My mother and I booked a room at the Best Western Plus Carlton Suites in Birmingham in order to attend my niece's "pinning ceremony" as a result of obtaining her nursing degree. We needed something clean, comfortable but affordable. This hotel certainly fit the bill in all categories. The rate was very, very good because they offer discounts for Samford... More

Stayed there in May 2011, shortly after the tornado devastations in the area. Were blown away by the staff and the facility. A return trip in December was the same. Great facility made even better by a great staff. More

We have been blessed to find this place. We make several trips a month to Birmingham and were blessed to find Best Western Carlton Suites. Rates are good (they give a discount for UAB patients), plus they also have a great Manager's Reception each evening, Monday through Thursday! More

My review is not from personal experience but from what our staff tells me. We use this hotel when our staff has to be in Birmingham to work. We have been using the hotel for years and have never been disappointed. The staff is so pleasant and easy to work with and they have gone out of their way to... More

The location suited my needs. It was conveniently located right off interstate 65 with nearby fast food and fine dining restaurants, a few retail shops like Old Navy in walking distance and Wal-Mart across the busy thoroughfare. Parking was plentiful and free. And there were no extra charges for wireless access. There is a business center with conference room size... More

We needed a stop over on the way home from our Destin Condo. We will definitely stay at the Best Western again on either the way to of from Destin. Making the reservation was quick and easy. The price was very reasonable. The suite was comfortable, quiet and well appointed. You can see that the management has taken note of... More

I travel a good bit and I find that this hotel offers as much or more in amenities than some of the higher priced hotels. The breakfast was better than any Holiday Inn Express or Hampton that I have stayed in. The manager gave me an additional discount for my first stay. The room was large, spacious, clean and comfortable. More