I wouldn't say don't go here but my experience wasn't amazing. We got in quite late due to some road closures and were checked in quite quickly which was nice. I went up what felt like an ancient elevator to my room which was so in need of an update! In fairness, the bed was comfy and the bathroom had... More

The hotel is situated in the center of the town at a 20 minute walk from the citadel. In the hotel, there are two main kinds of room (3 star rooms and 4 star room). I stayed in a 4 star room. It was not very big, but clean. The only problems with the room were that the water was... More

I am just back from a package trip to Bulgaria. We spent one night in Interhotel Veliko Turnovo. I must say I was a bit afraid of this place after having read the reviews. However, my experience was totally different. The receptionists were kind and it was easy to communicate with them. The room was definitely renovated, with a nice... More

Hardly could be classified as a 2 stars hotel. Receptionists refuse to speak in english, even if we have booked renovated rooms, they offered unrenovated, saying "if you don't like it, you can leave". Rooms' door hardly can be locked, but easly can be broken. Poor breakfast, you might find almost nothing if you are not there when they bring... More

Disappointments started more with our arrival on Friday evening (May 13). As we drove after work to Veliko Tarnovo arrived late - around 22 pm at the entrance of the parking unfriendly doorman welcomed us with comments - "no vacancy in the parking lot, park on the paid area in front of the hotel and tomorrow morning at 8 am... More

Me and my girlfriend chosed this hotel for a weekend holiday. The hotel is rated as 4 Stars - but according is not more than 2 Stars! The hotel was old and dark - nobody from the staff even smiled to us for welcome! They didn't look to us while explaining about the room and hotel services! We were accomadated... More

They say it is a 4 stars hotel, but it is hardly 2. The service is poor, rooms have old and dirty carpets, furniture, sheets are there before 1990, they are not the same on the two beds in the room, you don't find the same things in rooms: some have a refrigerator (not in use and empty of course)... More

This place is said to be a 4 star hotel, which is quite disappointing since it would probably be a two star hotel in the US. The rooms are small, the carpet is old (really old, a little spooky), the bathrooms are just renovated but really badly finished. The bathtub is small and the water is too cold :(. Even... More

I organized a team building for a group of 80 people-my team at the end of November. Although we've got confirmation the hotel has warm rooms, at arrival we've discovered mainly fridge rooms. We spent hours to keep changing rooms and we couldn't manage for everybody. The food was very bad and nothing was respected from the menu we've discussed.... More