We stayed at the Hotel Lion for a week in Feb 2012.
We were very impressed with how clean the hotel was, and found the staff to be very friendly and helpful.
The food was gorgeous, and there was always a great selection. We went half board, so we ate our breakfasts and evening meals at the hotel. I am...
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Dear Valued Guest,
Let me take the opportunity to thank you for your genuine feedback. We appreciate you taking the time to write about your delightful experience at the Lion Hotel.
Providing highest quality of service and going the extra mile is our primary goal and your recognition of our efforts is trully rewarding for us.
Once again, thank you...
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We stayed at the lion hotel borovets in January 2012.
We were impressed with the hotel. The food was good and there was always something that we wanted to eat.
There staff we helpful. The hotel was always clean and the open fire in the entrance bar was very welcoming.
The hotel is about 1km away from the main ski...
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Dear Valued Guest,
Thank you for taking the time to write about your deightful experience with the Lion Hotel Borovetz..
We appreciate your loyalty to our hotel and your positive comments are trully motivational for us, since they serve as an evidence that our efforts in providing high quality customer service are recognized by our guests.
The location of our...
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When we first arrived we were put in a room that didn't have a window only 2 skylights that were covered in snow. We complained and were moved to another room but we then found makeup all over the towel rail in the bathroom.
The following day we discovered there was dried blood on the quilt and a used shower...
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Dear Valued Guest,
Thank you, for sharing with us your thoughts about the services and facilities experienced during your stay at the Lion Hotel Borovetz.
I regret the fact that your impression about our hotel was not up to your expectations during your last stay with us. Please accept my sincerest apologies about our shortcomings and our failure to meet...
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the Lion is a great hotel. Food excellent. Rooms spacious, warm and clean. Staff very friendly and helpful. The hotel is situated a 5minute mini-bus drive from the ski centre and the gondola station to get you up the mountain. Borovets is a great place for ski beginners and intermediates, and great place for a family holiday. Neilson reps very...
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Dear Valued Guest,
I would like to thank you for your positive comment and feelings and I’m very happy to see you have enjoyed your stay with us and that your expectations have been fulfilled by our staff, hotel facilities and resort environment.
Thank you again for sharing your thoughts and impressions from your recent stay at the Lion Hotel...
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Me and my boyfriend have just come back from the lion hotel and when looking at what was round the hotel we was told it was 10 min walk to shops bars and slope but it is about 20 mins, the service in hotel is not great when we first got there we went to bar in resturant for a...
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Dear Valued Guest,
Please accept my sincerest apologies for the inconvenience experienced during your stay.
Through responses like yours we can continue to improve our standards and I would like to thank you once more. In regards with all the issues mentioned in your review I would like kindly to inform you that recovery action has been consequently taken and...
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Myself and my husband have just returned from the Hotel Lion, having spent 7nights there. The hotel is great value for money - we've stayed in a number of 4*/5* hotels across the world, and whilst I wouldn't say this is luxurious it's definitely fit for purpose - clean, warm (sometimes too warm!), decent food and one of the better...
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Dear Valued Guest,
I would like to thank you for the time taken to share such a positive impressions from your recent stay at the Lion Hotel through Trip Advisor.
I am very pleased to see that you have enjoyed your stay with us and I would like to assure you that we will continue to do our best in...
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Brilliant week at the Lion in Borovets!
In summary, if you're on a budget & you want a chill out & relax away from the hustle & bustle of the resort centre, then this is the place for you. Personally I think its the best value for money in Borovets. For the price we paid I don't think I could've...
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Dear Valued Guest,
I would like to thank you for your positive comment and feelings and I’m very happy to see that all nine of you have enjoyed your stay with us and that our staff and facilities have fulfilled your expectations. Your comments sound even better because they are coming from hospitality professionals. It’s harder to please people who...
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My wife and I stayed here two years ago. When planning to come back out here we investigated other hotels closer to the slopes that the Lion but nothing seemed to compare for the price or facilities. There is one five star hotel that we considered but having contacted reps that we had stayed in contact with who all said...
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Dear Valued Guest,
I am very pleased to read you have enjoyed your stay with us at Lion Hotel, Borovetz.
I would like to assure you that we will do our utmost to meet and exceed your expectations and definitely being the best hotel in Borovetz. And for guests like you, keeping their faith in our promise we will continue...
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Never in this hotel again - I have travelled half of the world, but this was by far the hotel with the most impolite staff ever. I arrived at the reception desk to find out that I was given a room with an extending armchair instead of a proper bed. The receptionist was literally arguing with me and the manager...
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Dear Valued Guest,
Here, at Lion Hotel Borovetz we are very thankful for every good or bad comment coming from our guests; through responses like yours we can continue to improve our standards.
Please accept our deepest apologies about the problems you encountered during your stay with us. But I feel like I have to take the chance to defend...
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This is our first visit to Borovets and should we return, which we hope to, then we will stay at Lion Hotel again. We found it a very friendly hotel with a happy atmosphere. We liked our room, the beds were comfortable and the food was varied and tasty accommodating european, bulgarian and british tastes. The shuttle bus from the...
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Dear Valued Guest,
Thank you, for sharing with us your thoughts about the services and facilities experienced during your stay at the Lion Hotel Borovetz
I am very pleased to see that you have really enjoyed your stay with us and that the services and facilities of our hotel have fulfilled your expectations and have contributed to the purpose of...
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