Insufficient electrical outlets rm 1107; no water one night; no bar; excercise equipment is rickety - stationary bike is not stable - and not enough treadmills; no restaurant; people were friendly and easy to deal with Can't recommend in current condition - renovations should be disclosed at time of reservation - but might recommend once the place is fixed up More

A truly gem of a hotel, in the lovely Jardins area of Sao Paulo. Despite being part of a large chain, the front desk staff were very friendly, helpful and personable. Everyone spoke good English. Rooms were excellent, prices very reasonable. Two blocks away from the happening Av Paulista. Very safe neighborhood, with lots of eateries all around. Would never... More

Spent four nights this hotel, one of which was new-year’s-eve. We were generally happy with our stay. The location of the hotel is pretty convenient, walking distance to the busy strip on Paulista, and high-end shops/restaurants in the Jardim district. The steep hills of the neighbourhood might be a bit of a challenge for those who want to explore by... More

Mercure São Paulo Jardins was incredible. I have stayed in many hotels while on business and personal travel this year and Mercure was one of the best hotels I have used. Great location, safe, extremely confortable and by far one of the most comfortable beds I have slept on. The majority of the employees speak English and were professional, friendly,... More

The location of the hotel is great. The room is huge, but poorly furnished. I loved the ceiling shower. The breakfast buffet is amazing. I do think the rate is rather expensive, but I have to admit that this is widespread in Sao Paulo. More

The hotel is well placed just 3 blocks from Av Paulista. The staff were friendly and helpful. The rooms were spacious and well furnished. There was some street noise but no more than any other city hotel that I have stayed in. More

This hotel is easy to get in and out of and also secure. The staff is good about answering questions and solving your needs even for an English speaking traveler. Food is great and room service is available 24 by 7. I stay at many hotels in and out of Sao Paulo and you can not improve on this hotel... More

It is in a great location with lots of shops and restaurants in walking distance. The hotel average and under refurbishment and the lobby was mostly closed off with some office desks for reception. The gym, pool and sauna seemed like they were just for the brochure - the pool is very small and has three pieces of gym equipment... More

This hotel is nothing more than average, with decent clean rooms and good showers. Pluses are its location close to the shopping streets in Jardins and Av. Paulista and the soundproofing of the windows. However, the staff are unattentive and seem overstretched. The big disappointment was the breakfast: crappy coffee, cold and stale croissants and pães de queijo. Inexcusable for... More