I had pre-paid for 2 room resos, but the front desk staff couldn't "find" mine then they spent over 1 hour just to verify my reso. These hotels need to realize the damage that they do to their guests when they put them thru this kind of misery -- and it was our first impression of this hotel. My wife... More
- Also Known As:
- Quality Hotel Moema Sao Paulo, Brazil
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