Sheraton Sao Paulo WTC Hotel (Brazil) - Hotel Reviews

Also Known As:: Sheraton Sao Paulo; Sheraton Sao Paulo WTC Hotel Brazil

Address: Av. Das Nacoes Unidas, 12559 | Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-903, Brazil (Formerly "Gran Melia")

Region: Brazil > State of Sao Paulo > Sao Paulo

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#13 Family Hotels in Sao Paulo

#17 Luxury Hotels in Sao Paulo

#26 Business Hotels in Sao Paulo

Price Range: €€€

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Located in the heart of Berrini region where you can find major corporations headquarters and wide range of entertainment,dining and shopping, the hotel offers 296 world-class accommodations. Out of these, 67 are decorated by renowned architects composing the concept of “Design Hotel”, where guests can have a different experience every stay.Special Services: pillow menu,personal closet, free internet,swimming pool, Sheraton Fitness, in room fitness, in room spa, restaurant partners bills paid at check out, Bike it!, meeting rooms for hire and Sheraton Love That Dog Program. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Media 8, Inc., Cheap Tickets, Olotels, Priceline, Venere and Tingo so you can book your Sheraton Sao Paulo WTC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

SickofRain

Seattle, Washington

Top Contributor

69 reviews

11 hotel reviews

Reviews in 18 cities

33 helpful votes

“Great location, but too expensive for what you get and need”

Reviewed 19 May 2013 NEW

The hotel is very well located, and that's probably why it is so expensive. It is not worth what it costs. The pool is not great, the gym is a joke. The room was very good and big. The restaurant is ok, but instead of eating there, just take the 100 yard walk and go to the eating area of... More

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Dear Guest, Thank you so much for your review! Our staff is glad to learn that you had a positive experience while staying with us! Location is the key to every business and we are blessed with that advantaged. Located inside of the World Trade Center Sao Paulo, our Hotel has a lot of good restaurants and bars inside of... More

Jorge Horacio A

Rio de Janeiro, RJ

1 review

“Better that expected”

Reviewed 15 May 2013

I know and normally use the Sheraton outside Brazil, and always had a very good experience in the chain, but if I am using the restaurants of the Sheraton at Rio in their two locations, Vidigal and Barra and had very good experience with the food and the service it is the first time I had used the Sheraton in... More

Review collected in partnership with this hotel

Dear Jorge, How nice it is to see you had a great experience while staying with us! Starwood Hotels and Resorts has its foundation on customer service and all we want is for you to leave our properties with a smile on your face. Whether you are just having a meal in one of our famous restaurants or relaxing by... More

Jeff R

Stittsville, Canada

Senior Contributor

34 reviews

17 hotel reviews

Reviews in 16 cities

12 helpful votes

“Excellent Hotel in Sao Paulo, Great Business Location”

This is the first of two reviews, as I've stayed here twice in different rooms. This focuses on a Club-Level room experience, over a period of 11 days. I'd previously stayed on Paulista Avenue on business trips, but a change in office location for Oracle resulted in my trying to find new accommodations in the Brooklin Novo district. Although a... More

Dear Jeff, The entire staff of the Sheraton São Paulo WTC Hotel is honored. Honored that you took the time to right this beautiful and complete review of our property. Honored that you described our services in a way that nothing more is needed to imagine different locations and feel exactly what you felt while staying with us. Honored that... More

leapn

Toronto, Canada

71 reviews

Reviews in 30 cities

43 helpful votes

“Good Service & Location”

Reviewed 11 May 2013

This hotel is in a good central location, staff are very attentive and helpful. the pool is nice but kind of an odd location, it has been squeezed in between towers so sun is only there for a short time and you have to walk through a meeting area in your pool attire which felt awkward. It is attached to... More

See 3 more reviews by leapn for Sao Paulo

Dear leapn, We are honored that you reserved some time to share your experience here on Trip Advisor. As you know, guest's reviews are beyond important to hospitality, specially here at the Sheraton São Paulo, where your comments are taken very seriosly by every member of our staff! We would like to thank you for your words and for staying... More

mbernal

barcelona

96 reviews

23 hotel reviews

Reviews in 31 cities

21 helpful votes

“Good for congress”

Reviewed 6 May 2013

This is the idea accomodation when having a meeting at the WTC. Hotel is situated in the middle of a shopping mall. Very professional and fast check-in. Safety use of the elevator with the room card. Spacious rooms with plenty of amenities in the bathroom. Large shower with warm water almost immediatley. Double bed very comfortable. Hugh flatscreeen TV. Breakfast... More

Dear Mbernal, Thank you so much for such a complete and positive review of our Hotel. As part of Starwood Hotels and Resorts, we adhere to a group of core values which gives us the foundation we need to always go the extra mile and assure every one who stays with us the most perfect experience. We appreciate all your... More

Edu_Amaral

Rio de Janeiro, Rio de Janeiro, Brazil

Reviewer

3 reviews

“Superb service, renovated rooms with even more "design" floors. A 2nd home.”

Reviewed 2 May 2013

After spending a lot of time at this hotel, I can attest the quality of the staff, careful with every detail of my stays. Good breakfast both at the lobby restaurant and at club level. If you need to diversify your meals a bit, there are some good options at the design/decoration mall right next to the hotel (in fact,... More

See 2 more reviews by Edu_Amaral for Sao Paulo

Dear Edu! What a great review! We truly appreciate the time you reserved to share such nice notes about our Hotel, service and rooms! The Design level has the intent of providing a new experience to the business travelers and we are happy to know you have enjoyed! On the behalf of the entire staff and managers, thank you. We... More

NosretepEvad

Klein, Texas

“Great Club Lounge”

Reviewed 1 May 2013

Just spent 4 days in Sao Paulo at the Sheraton WTC. Great hotel with a great staff - very helpful and kind. But the best part of the hotel was the Club Lounge on the 4th floor. Great access to breakfast, snacks, drinks, etc. all day every day. The tables, couches, etc. were very comfortable - and we used the... More

Dear guest, On the behalf of our entire staff and management, I would like to thank you for the time taken to share your experience with other travelers. The importance of having access to your comments cannot be measured and we are very happy to learn you enjoyed your time here in with us! Our lounges (Club and Design) have... More

KISH60763

New York City, New York

Senior Reviewer

8 reviews

4 hotel reviews

Reviews in 5 cities

“excellent service at hotel”

Reviewed 30 April 2013

This hotel locatoin is good and the service i received was excellent and outstanding,the hotel staff try to do the best for you.I will return tommorow if possible. I have travel all over the world and i have never been provided this type of exceptional service.

See 2 more reviews by KISH60763 for Sao Paulo

Dear guest, We are very happy with your review! It is so good to know you enjoyed your time with us! That is exactly the reason why we are all here: to provide the highest quality of service through our associates. Be sure that your comments have made our day much more special! Thank you so much and we hope... More

GOP_Nomad

Paro, Bhutan

29 reviews

Reviews in 20 cities

1 helpful vote

“Only Stay if visiting the night club”

Reviewed 19 April 2013

I've stayed in many starwood properties and for the first time in my life I was truly disappointed. Not by the staff or the room but the blaring musing from the club right below the rooms and including the pool. It goes all night. The issue is the night club location. Instead of being in the basement or an adjacent... More

Dear Cincinnati_Nomad, Thank you for your review. We cannot measure in words how important it is that we have access to our guest's experience while staying with us. It is the source we need to assure we keep on improving and adjusting to our visitors needs and expectations. We appreciate the kind note about service and the room. We are... More

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KHMaurin

Pittsburgh, Pennsylvania, United States

“Customer Service was awesome”

Reviewed 18 April 2013

I was staying at the Sheraton Sao Paulo to teach at a training program at the WTC complex. The map that I had to get me to the conference room was not up to date and the directions from others at the complex did not help. (Plus, as an America with VERY limited Porteguese, I may have just misunderstood.) The... More

Dear guest, There are no words to explain how grateful we are for the time taken to share your experience with us. The excellence behind our customer service is one of the reasons why we are so proud of every member of our staff. I am glad that Renato (the daytime bell captain) was able to assist you and make... More

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Sheraton Sao Paulo WTC Hotel Reviews, Brazil

Sheraton Sao Paulo WTC Hotel

194 reviews from our community

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