The hotel is modern in a good way. The room has a nice spacey lay-out and the bed is soft and nice. The room has a tasteful layout. The location is fine. But not excellent. There is a small (5 min) walk to one of the major streets in SP. But the area is nice so we did not mind.... More

I stayed at this property a couple of years back and decided I´d stay here again, what a mistake, The next door neighbours are in the process of demolition the three lots surrounding the hotel. This meant that during the entire day from 8AM to 6PM there was almost constant excavator noise and jack-hammering. What a joke, really the hotel... More

I priviously choose another hotel in the region (Jardins) but was disapointed and stayed only one night. Then, I decided to move to a hotel from Mercure that I know from other stays. This decision proved to be the best. The hotel is very good, the staff very helfull and polite. Breakfast with all you need. Rooms confortable, clean and... More

Hotels in Sao Paulo are not cheap! However, this is a not bad value hotel about 5-10 minutes walk, its all up hill, to Paulista Ave and a metro station, which can take you to downtown or across town to the sights. Many buses also run along Paulista Ave as the metro is not very extensive. The staff on reception... More

Already lost too much time with this hotel. Just want receive my bill and forget about it. Had every problem you can imagine there, almost daily. Ac not working, tv not working, billing problems, employee forgetting bout requests And etc..

Hotel is in a good location and rooms are good. But staff is not well trained and there's constant issues to take care in the hotel such as problems on billing, house keeping not cleaning the room, slow service among others. Even with the intervention of the assistant manager, issues have not been resolved. It got to the point that... More

The staff is very helpful and has English speaking people to assist which they do. Rooms are large with enough space to get work done. Bed is very comfortable Location is great with many restaurents close.. Not much street or hall noise so is good to sleep. Bathroom has large with space to spread out, very limited amenities just basic... More