This should not even be a hotel. With these prices you can stay ANYWHERE and have a better deal. ZERO point for Mercure for sticking their logos and brand on such shameful place. It should be pulled down. Twice shameful ACCOR HOTELS for cheating the guests by extending the Grand Hotel Mercure Ibirapuera into this shameful building. I will never... More

It is clear from the entrance to the building must be undergoing renovations. The marquee with the name of the hotel is not in place. The reception luxurious with friendly and attentive staff does not extend to the rest of the stay. Large apartments, but with antique furniture and no maintenance. It seemed to me that there has already established... More

The hotel rooms are plain and simple but clean. It's located on a main avenue so expect a lot of street noise if facing that side. The restauran is under renovation, and temporary breakfast only available on the top floor. Hotel next door, Grand Mercure is a much better property.

Just arrived at home after my 3rd stay at Novotel Ibirapuera while doing business in São Paulo. This Accor hotel does not deserve the Novotel brand (as it was supposed to be a better option than the good value budget hotel Ibis). Although it is well located, Novotel Ibirapuera has too few to offer: Old building, outdated furniture and (again)... More

Within the Accor chain, the Novotel is placed two notches above the Ibis. In the real world, that's hardly the case. Having stayed many times at the (good value) budget Ibis hotels, it seemed to me a good idea to take the family to what it was described as a more comfortable and elegant option. As it turned out, there... More

Well, as a Le Club Platinum member and familiar with Novotel standards around the world all can I say is: It´s not a Novotel! Old building, outdated furniture and general decoration. I checked in and I was sent to a smoking room and I´m not a smoker and nobody asked about it. Problem no 1 No dedicated check-in counter for... More

I have mixed emotions about my stay at this hotel. The hotel is next to a major highway into the city and it was noisy during peak hour traffic, which seems all day long. On the other hand, the guys at reception were very nice and helpful, with the one guy speaking very good US English. Some of the other... More

It WAS a great hotel, famous to be a place where basketball and soccer teams usually choose to stay in São Paulo matches. But now it is completely out of time. When you see the hotel from the street you understand what I mean: it WAS white, but now the walls outside are dirty, in a perfect grey color. Small... More