Convenient hotel with swimming pool, gym; Internet free; Located on junction next to fuel station with different shops, shopping malls accross the street; very nice Barbeque Restaurant nearby. Sao Jose Dos Campos is a large city 1 hr from Sao Paulo. Rooms standard but convenient. Hotel is non-smoking;

Stayed here on business and booked by our local Company who use the hotel for all overseas staff visits. Unlike European Mercures this is a much higher quality hotel chain. Rooms are good and generally little to complain about in fact breakfast buffet selection is excellent, BUT as with the POOR reviews on TripAdvisor the hotel is let down by... More

Front desk personnel were slow on check in due to trainee and an issue with my credit card beyond anyone's control. But they were courteous and pleasant. After turning on the room AC and unpacking I went to lunch. The room was still sweltering when I returned but the AC fan was working so I tried to take a much... More

One of the better hotel outside of major Brazilian cities. Quiet, AC works (see more below). Breakfast OK but not outstanding. Shower is fine. AC is split units in rooms, no air conditioning in the hallways. The room units are reasonably silent and work well. The one issue about this hotel: it's kind of hard to get there. One might... More

Stayed here for 5 weeks in August/September. All the staff I met were friendly, courteous and helpful. The hotel maintains very high standards of cleanliness; the staff seem to take genuine pride in their work. The beds and pillows are comfortable and clean. All the rooms I stayed in had decent air conditioning and were all quiet. The breakfast is... More

The Mercure hotels are not always the same, this is a new building (and new rooms...), in great location (just across the Colinas Shopping). Food is fine but you are walking distance from the best barbecue in town (that counts too).

Traveled with a group - allowed to check in early as we arrived early from an overnight flight. Everything in the room was clean and working. On the last day, however, the bath towels smelled really, really bad - not sure what happened there. The resturant was good, but more Europeon than American meat, cheeses, bread, fruit. Coffee was excellent.... More

Note: This review and rating focusses only on the wheelchair access and facilities of the hotel. For other aspects read someone else's review! The hotel has one wheelchair accessible room. Flat entrance to the hotel with automatic doors. There is level access throughout the lobby, bar and breakfast area of the Mercure. Handicapped room is on the first floor (the... More

Stayed here 6 nights on recent business trip. Room was decent size, clean with comfy beds. Had mini fridge filled with different beverages and snacks and internet connection was easy with decent speed. Only negative was lack of alarm clock in room but otherwise a real nice stay. Hotel situated in nice area within walking distance to grocery store (Brazilian... More