I stayed at this hotel a couple months back, and due to my cell-phone not working there, I had to use the room telephone to call home. At first, the calls wouldn't go through, and the guy at the reception desk told me that that was common and to "just keep trying". Which I did. I finally got a call... More

We arrived having booked " a superior room" THis was less than inferior with no space around the bed and a wall outside the window. The hotel was very practiced at selling us a 100 real upgrade to a "junior suite" which was still inadequate with a a barely functional bathroom which should have been refurbished 10 years ago. Despite... More

The hotel itself is fine, although the rooms are a bit hospital-like--all white, cheap laminate, etc. The problem was with the service. In various big and small ways they make you feel unwelcome and uncomfortable. One example, we got the complimentary drink coupons and asked to substitute these alcoholic drinks for water and were told that they could not do... More

We spent one night here in order to visit the Brazilian side of the Falls and that was enough,as we spent very little time in the hotel.The room and bathroom were small although we had paid extra for a better room-can't imagine the size of a standard room!It was clean and comfortable and as we were hardly in it,it didn't... More

This resort is on a beautiful property that is walking distance to the Brazil side of the Iguacu Falls. It is less than a 5 min drive to the airport. The hotel is the cleanest of all the hotels we stayed in over our 2 weeks in Brazil. The rooms are contemporary in design. Sleek/clean. No pictures to accumulate dust.... More

I'm not sure how anyone can give this hotel more than 3 stars. In its favour, it is clean on the whole and a 5 minute walk from the entrance to the Brazil entrance to the Falls. This hotel is depressing with appalling guest service. You are treated as a customer and not a guest. The hotel is big and... More

Stayed at this hotel for 2 nights during a visit to Iguassu Falls. Convenient for airport approximately 5 minutes. That really is the only positive. Arrived in the evening and hotel and corridors very dark and dingy. reception staff unwelcoming. The only hotel in which we stayed in whilst visiting Brazil that did not offer a welcoming drink. The room... More

My mother-in-law and I selected this hotel based on all good reviews. Living in California and never being in Foz do Iguacu before, we were surprised with the excellent installations the San Martin Hotel & Resort has. We stayed there for 4 days to be able to visit both sides of the falls. This hotel is located a few minutes... More

Pros: 1. They pick you up at the airport. 2. Loved the souvenir shop. And they sell more than just souvenirs :-) Thank you for that. That was a great save and it means a lot to me. 3. Value. The price is very reasonable. 4. Clean facility. 5. Customer service. I don't know why some people are complaining about... More