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Novotel Campo Grande

4.0 of 5
Avenida Mato Grosso, 555, Campo Grande, State of Mato Grosso do Sul 79031-960, Brazil
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30% off room rate
Novotel Campo Grande
Ranked #2 of 18 hotels in Campo Grande
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68 reviews from our community

    Trip type
Traveller rating
    10
    34
    16
    7
    1
Date Rating
Brazil
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 22 December 2012

A hotel in a good location (located less than five minutes from the best neighborhood of Campo Grande and a ten minutes ride to Downtown Campo Grande) with renovated rooms and a very nice and polite staff (they helped me a lot with a fast checkout at 5 AM - had to catch a flight at 6 AM and storing... More

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NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
Google Translation
4 April 2013

Prezado Cliente, Agradecemos seus comentários e estes já foram repassados para toda equipe como incentivo a melhorias. Sobre o calor,... More

São Paulo, São Paulo, Brazil
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 August 2012 via mobile

Very good hotel, nice and clean rooms. Very nice furniture and decoration. I like it!! The breakfast was also nice! I strongly recomend this hotel if you are a international tourist visiting Campo Grande.

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NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
Google Translation
25 August 2012

Prezada Michelle, Muito Obrigado por sua avaliação. Seus comentários serão repassados para as equipes e com certeza serão um grande... More

Sao Paulo (Brazil)
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 July 2012 via mobile

Good location and services - free internet is a plus

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NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
Google Translation
25 August 2012

Prezado Cliente, Em nome da equipe Novotel Campo Grande, agradeço os comentários feitos. Estes são um ótimo direcionador para nossos... More

São Paulo, Brasil
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 May 2012

Nice hotel, nice rooms, nice accomodatios, clean and neat. Goos bathroom, good shower. Breakfast has several options of fruits, breads, jellys, etc. Pool is very nice. The only 2 problems are: it's a 2 floor building and it doesn't have an elevator - that could be a problem if you are traveling with big bags and people at front desk... More

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See 2 more reviews by Ana_Wakabara for Campo Grande
NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
19 June 2012

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Campo Grande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

Sao Paulo, SP
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 May 2012

The hotel is ok, the room is well furnished and clean. The breakfast is very good and the pool area is quite old. Location is not good unless your business is in the surrounding area, otherwise you will have to drive a few km for everything (which may not be a problem as traffic is not always jammed). Overall I... More

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NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
7 May 2012

Dear Customer, Thank's for your feedback about our services, it's very important for continuous improvements. About distances, we are located 12 km from international airport and 4 km from downtown and, as you wrote, the trafic is good and fast. Sincerely, Edmar Thomas General Manager More

A TripAdvisor Member
3 of 5 stars Reviewed 19 January 2012

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Review collected in partnership with Accorhotels.com

NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
3 May 2012

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Brazil
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 January 2012

This hotel is ok, a bit expensive for what it offers and far from the airport (12km). It is next to an Ibis and the room is very similar. The hotel has a swimming pool but it was closed during our stay. We left early so could not try the breakfast.

Was this review helpful? Yes 1
NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
4 January 2012

Dear, thank you for your comments on this site. Receive feedback from our customers is always very good to implement improvements. As for the airport, are really 12km, but take into consideration the peaceful transit of the city, do not spend more than 15 minutes to reach the hotel. As the pool, the entire area was closed for New Year's... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 13 February 2011

We stayed in this hotel for a couple of days and have to say we were far from impressed. The rooms are old and noisy, the staff demonstrated quite a bit of attitude and is everything from uninterested to outright rude (nb we are English and Portuguese speakers). Positive sides were the breakfast and gym/pool area. The hotel seems like... More

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NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
26 December 2011

Dear Customer, For some time you stayed with us and commented about our service on this site. We will inform you that we have renovated all our apartments, internet high-tech with excellent speed and a willingness team to serve you better than your last stay. Obrigado Edmar Thomas Gerente Geral More

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Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 30 September 2009

In short, the Novotel is nothing special. Imagine a mediocre Best Western and you have the idea. The rooms consist of a sleeping area, an odd looking window seat against the wall, a 19 inch TV (not flat screen), and a long working area that doubles as a tiny dresser. Nothing is particularly clean feeling, although not terrible dirty either.... More

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NovotelCGR, General Manager at Novotel Campo Grande, responded to this review
26 December 2011

Dear Customer, For some time you stayed with us and commented about our service on this site. We will inform you that we have renovated all our apartments, internet high-tech with excellent speed and a willingness team to serve you better than your last stay. We too have made important changes on our team to better our service in restaurant... More

Ribeirao Preto, SP
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 May 2013
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Additional Information about Novotel Campo Grande

Also Known As:
Novotel Campo Grande Brazil - MS
Address: Avenida Mato Grosso, 555, Campo Grande, State of Mato Grosso do Sul 79031-960, Brazil
Region: Brazil > State of Mato Grosso do Sul > Campo Grande
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 hotels in Campo Grande
Price Range:
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The 4 star Novotel Campo Grande is an 87 room hotel with 72 non smoking rooms and 2 suites perfect for business trips to Campo Grande. It is close to the city centre and the Convention Centre. The hotel features nine meeting rooms for seminars and conferences, private outdoor parking, restaurant, bar, tennis court, swimming pool and playground. ... more   less 
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Novotel Campo Grande
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