I was very satisfied about the quality of my stay. The receptionists were all very friendly and helpfull. Despite having a non-refurbished room, it has plenty of space and lots of comoditys (micro-wave, heaters and of course a fridge). The localisation is very good, in a safe quarter, near a commercial center which is near an hyper-market (Carrefour), so you... More

The staff is polite and I got a free upgrade to a superior room, what was a great surprise. The room was clean and new. A very good shower in the bathroom. The location is good for business, near the city center and 5 mins walking distance to a shopping mall. However, it is a bit far from the airport... More

I go to Manaus about 4 times a year for work. Usually stay at Cesar Business (great hotel). It was booked, so I went for Mercure. All I can say is the Accor hotel chain should be ashamed to have their name on this Mercure. The entire hotel is shameful in so many ways. The hallway on the 11th floor... More

The hotel is just OK, as usual the poor maintenance is the most notable negative aspect. We used the Mercure Hotel for one night in Manaus waiting for the trip on Rio Negro. It's worth for the money due also to its location near by the city center.

What can I say about Mercure Manaus Hotel... Well, I can start off by saying I have absolutely NO intention to return this hotel EVER again. Only desperation would make me come back to this hellhole. Being allergic to mold, I was forced to move rooms three times until I found a room that had no mold. Of course that... More

I've been at the Mercure for two days last October and I liked my stay. The room is clean, good size for the bathroom, good shower, we could say that the breakfast is average, not too much options, but with good quality. Staff was helpfull. The hotel is in a very good location. As a tip for Churrascaria Rodizio (means... More

I was desapointed with the conditions of the hotel: the first room I was taken was in a floor in bad conditions (smell of mildew); the final room have a hole on the ceiling just in front of the door. In the bathroom, the hygienic shower was removed, There were several scrathes on the walls, showing bad maitenance. This was... More