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All 5 Ashburn hotels

aloft Dulles Airport Hotel

3.0 of 5
22390 Flagstaff Plaza, Ashburn, VA 20148
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aloft Dulles Airport Hotel
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66%
Ranked #5 of 5 hotels in Ashburn
Most recent review
5 of 5 stars Reviewed 16 June 2013
joashes Kuala Lumpur, Malaysia
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260 reviews from our community

Traveller rating
    79
    83
    44
    27
    27
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Families
50
 
Couples
62
 
Solo
50
 
Business
72
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

Made my booking via Amtrak. Coincidentally stated the wrong date in my booking but Aloft obliged by accepting a change in date despite the conditions stating otherwise. I just needed to call the hotel and the shuttle was there to pick me up at the airport terminal within 20 minutes as indicated. Checking in was quick and my first impression... More

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1 review
5 of 5 stars Reviewed 13 June 2013 NEW

This hotel has excellent accomodations, great staff, and tremendous value. businesshe atmosphere is laid back and not uptight like most hotels and has live music events to add to its trendy swag factor. I have enjoyed my stay there and would highly recommend the hotel for your business or travel needs.

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ralph S, General Manager at aloft Dulles Airport Hotel, responded to this review
14 June 2013

We are pleased you enjoyed your visit and found our location ideal for your needs. We would also agree that we foster the perfect balance of a comfortable stay within a relaxing atmosphere. Thank you for your business we look forward to welcoming you back soon! More

Yonkers, New York
Top Contributor
95 reviews 95 reviews
12 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 30 May 2013

When you have a company rate, they love to stick you by the elevator. I didn’t ask to moved, I didn’t think it would be that noisy. Big mistake! Night one between the AC that can’t be controlled and the elevator, I was up every hour. We also had breakfast included and the vouchers were not given to us. I... More

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See 3 more reviews by epoh84 for Ashburn
Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
5 June 2013

Dear Guest, First of all I would like to thank you to write a long review regarding your recent stay with us. We are fortunate to have this kind of reviews from our guest's to correct the problems occuring when they are in our property. I am sincerely apologize to you for all these problems you have been going through... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 29 May 2013

I am originally from the area and one of the best things about this hotel is the location. It is located right off the tollroad and everything, including the airport, is so easily accessible whether it is from their shuttle or not. The rooms are spacious and nice, the decor in the hotel is nice and unique, and I thought... More

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Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
5 June 2013

Thank you for your valuable review. I hope to see you again in our Aloft and enjoy your stay.. More

Baltimore
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 23 May 2013

We stayed at Aloft through the Park Sleep Fly program. We spent the night at the hotel, parked our car in the hotel parking lot and then took the shuttle to Dulles Airport. The room itself was fairly comfortable but the hotel had few extras. There was no restaurant. There was a place where they sell a minimum number of... More

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Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
5 June 2013

Dear Guest, It is my pleasure to let you know that we have shuttle driver's for our property and they ran according to our guest's needs. Unfortunately, the day and time you are having trouble which is understandable and I am sincerely apologize to you for any inconvenience that cause your stay uncomfortable. I hope your future stay will be... More

Baltimore
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 23 May 2013

We stayed at Aloft so we could take an early plane out of Dulles the next morning and leave our car to be picked up upon return. This Aloft is disadvantaged by its location. While close to the airport as the crow flies, it's a real roundabout to get there from the airport unless you take the toll road ($5... More

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Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
5 June 2013

Dear Guest, It is unfortunate for us to know that we did not giving you a better service when you stayed with us. As you know that we are not that close to the Airport but we try to minimize our guest's expectations as a Airport Hotel and try to resolve their needs as much as we can. I am... More

Bryans Road, Maryland
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 20 May 2013

The hotel was semi-close to the airport, but it was not as close as I thought it would be. I came in from vacation late and reserved the hotel ahead of time so I would not have to drive a great distance back to my home. The hotel was probably a 10-15 minute drive from the airport. I ended up... More

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Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
5 June 2013

I would like to thank you for your review regarding our service. We always try to give a better and comfortable service to our guest's and we know that we are not perfect for all the needs of our valuable guest's which reflects to our guest's needs. I hope you understand and give us future opportunities to give you better... More

Berlin, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 12 May 2013

Whenever I visit my grandsons in VA I stay at the Aloft in Ashburn. It is always pleasant and very convenient. The staff is friendly and courteous. The breakfast is minimal but enjoyable, but as I am visiting family this is not an issue. There is a nearby hotel, same driveway, that has full restaurant service.

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Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
5 June 2013

Dear Guest, We appreciate your review and we will assure you to give better service in future to get the best reviews from you. Again thank you for stay with us. More

Dallas, TX
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 May 2013

Has all the opportunity to be a good ALoft but for some reason Management is not concerned with quality. Checked into 2 dirty rooms, and also was locked out of room because they had not transferred room to new name. The beds were not made well and towels not refreshed well. Also the furniture in the lobby was falling apart... More

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Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
5 June 2013

Dear Guest, First of all I would like to thank you for stay with us and give us a good review about your experience wih us. Unfortunately your stay was not a memorable one and we always try to get advice and suggestions from our guest's like you and try to resolved the problems according to our abilities. Again thank... More

Blacksburg, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 May 2013 via mobile

This hotel provides an excellent experience for fly and drive from Washington Dulles airport. The hotel staff were very helpful in getting me to and back from the airport. Rooms are large, comfortable and quiet.

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Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
5 June 2013

thank you for your kind comments regarding the staff i will be sure to pass them along letting them know their efforts are noticed More

 
 
aloft Dulles Airport Hotel
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Additional Information about aloft Dulles Airport Hotel

Also Known As:
Aloft Ashburn
Address: 22390 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Region: United States > Virginia > Loudoun County > Ashburn
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Ashburn
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more   less 
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