If are traveling on business and expect to get any work done, this is not the hotel for you. The internet connection is unusable. I've stayed here for years, but till be looking elsewhere. Reached out to the manager who said they'd recently changed their networking equipment, they suggested I work from the lobby of the hotel as it might... More

Very well kept facility, with overall cleanliness well above average. Mid-December visit. Very pleasant and efficient people up front. Location is excellent - close to very fine regional malls, 20 minutes to the airport, and with the new flyovers from 290, very easy access to/from 1-35 north or south. Free breakfast was on par with breakfasts at similar locations -... More

For the first time me and my family decided to go to Austin and see what's down there. We are from San Antonio tx. Let me tell u the hotel was awesome really clean n service was good I would recommend it to people and I believe will be back out there soon again to the same hotel. Thank u... More

Arrived late for a party . Time was an essence. Had two rooms reserved. Total mess up in checking in. Ask the guy checking me in if the buses parked outside were for the wedding I was attending and what time they were leaving . He said had no clue. Half the hotel was booked for the wedding. Room was... More

My husband and I stayed here just one night and overall, it was fine for the price. We would have liked to stay downtown or near UT but the prices for those hotels were out of our budget. We picked this Holiday Inn Express because we used to live in that area and know that it's relatively new and it... More

I have stayed at several HI Express hotels in the last few months and I was quite surprised by the Sunset Valley location, but not necessarily in a good way. My room faced the highway and, had I not had ear plugs, it would have been difficult to get any sleep. Furthermore, left to close on their own, the surrounding... More

In short, this was a below average suite hotel room with a major service issue. Booked via my employer, I found the hotel to be a somewhat tired suite hotel - not comparable to the Hyatt Place I'd stayed the night before. Good breakfast, but there are better options. My service issue was a miscommunication about shipping an item left... More

OK hotel with no surprises. I had a big room with a view on the pool at the back. The airco in my room was big, clunky and noisy which made it hard for me to sleep the first nights. Breakfast was rubbery and the orange juice was awful. The only high point was an agreeable dinner across the road... More

My experience at the Holiday Inn Express was a blessing. The night I checked in with my family, it was an unexpected stay. The original hotel that I had reservations with was inadequate and I needed to find a place without delay. I telephoned Sunset Valley, Holiday Inn Express and spoke to a very polite, gentleman, named Mark Molina who... More