I booked my mother, who was visiting from out of town, in this hotel and she said that it was top notch. She had never stayed in a hotel as clean as this one. Vicent, the gentleman who cleaned her room, is outstanding and really cared about the how well the guests enjoyed the rooms!!!! The rooms are newly decorated... More

I searched the hotels in southwest Austin. If you do not care about having a fancy breakfast. This is the best deal in the area! Rooms where nicer than the la Quinta right down the road I previously stayed at for almost 1/2 the price! My gps brought me straight to the place with out any problems. I gave 4... More

As a frequent traveler , I've sub-consciously started to become prepared that each new establishment I frequent will not live up to It's advertised claims. This is the first time EVER that not only were my expectations met, they were exceeded! When I called in a month ago and talked to James for a description on the facility, he not... More

Don't be fooled by the 1star designation for this Southwest Austin hotel. It may not have 600 thread count sheets or a concierge who can get you tickets to your favorite show, but the teams on duty during my stay were there to help or answer questions. The room was remarkably clean and fresh, the kitchen area of the room... More

Stayed here for 10 days. Nice front desk. Decently sized room with standard modern hotel furniture. Clean sheets and towels. No bed bugs as far as I know but did find some silverfish in my bathroom that I was able to kill on my own. Only thing I would change is their maid service.

our stay at extended stay south west Austin was really good and the check in and checkout process was smooth. we asked for a non smoking room and it was very well maintained and the bathroom was very clean too. the staff was courteous and helpful with walking direction and cab contacts. target is walkable from the hotel.. side walks... More

After reviewing the glowing comments about this property, I was optomistic about having a wonderful stay in a clean room. Check in had its troubles. I had called in and spoke with James about changing my reservation from a T/W to a M/T stay. Upon checking in, James was working the counter and never made the change in my reservation,... More

First, the most frustrating part of the stay -- finding the hotel. My GPS (TomTom) did not even acknowledge that the address (5100 US 290 W) existed. The hotel is off US 290, on a west-bound one-way frontage road, not readily visible from the highway. On our third call to the hotel desk, we finally figured out how to get... More

I go to Austin every year for SXSW. I always stay outside of downtown because I book last minute. In 2011, I rented someone's apartment instead of a hotel and that wasn't so great. Cheap but not great. This year, I got lucky and got this extended stay for a super great price. Someone said its the nicest Extended Stay... More