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All 179 Austin hotels

InterContinental Stephen F. Austin

4.0 of 5
701 Congess Avenue, Austin, TX 78701
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InterContinental Stephen F. Austin
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67%
Ranked #64 of 179 hotels in Austin
Most recent review
5 of 5 stars Reviewed 15 June 2013
jonny57 Stafford
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395 reviews from our community

Traveller rating
    121
    137
    66
    48
    23
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Families
32
 
Couples
126
 
Solo
41
 
Business
132
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Stafford
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

We spent 2 days here in June. The room was excellent could not fault anything and the staff could not have been more helpful. Location could have not been better. It enabled us to walk everywhere we needed to be.

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See 2 more reviews by jonny57 for Austin
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
17 June 2013

I'm so glad you were pleased with our property, and hope we are able to welcome you back very soon! Thank you for your business! More

Succasunna, New Jersey, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 14 June 2013 NEW

I would not consider this hotel in the same league as other Intercontinental properties. We stayed at the Willard in DC and it was elegant and lovely. But in this hotel we were given a room that was the size of a shoebox and the AC and TV stopped working. The bathroom was equally as small with few amenities. I... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
17 June 2013

Hello and thank you for your feedback and for being a loyal traveler with IHG. I do apologize for the confusion with your room and for us not meeting your overall expectations. This is certainly not the norm but I do realize the frustration this must have caused. Should your travels bring you back to Austin, I truly hope there... More

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1 of 5 stars Reviewed 14 June 2013 NEW

i stayed at the intercontinental austin from 16th to 20th may . the stay was ok , the rooms were small . but the shocker came when i got my credit card statement i had been charged $97.44 wheras my entire stay including breakfast was prepaid thru on hotels.com . i did not consume anything from the minibar and i... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
17 June 2013

I am so sorry for billing confusion, and trust that it has been cleared up at the time of this writing. Please don't hesitate to contact us should you have any additional questions or comments. Thank you and take care. More

Dallas
1 review
5 of 5 stars Reviewed 4 June 2013

I've stayed at the InterContinental Stephen F. Austin Hotel many times over the years. The hotel and staff has never been better than it is now. The remodeling project has resulted in a better room experience. Those great pillows are still there. The best part of the Stephen F. experience is the staff. My schedule was always shifting, but Marissa,... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
5 June 2013

We are so pleased you enjoyed your stay with us! Thank you for choosing the InterContinental Stephen F. Austin Hotel! More

terrapinproud
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 June 2013

As residents of Austin, it's not often you stay in the local hotels. However, it was a special birthday and we couldn't get out of town so we did the next best thing...we booked a room at the Stephan F! They recently underwent a renovation so everything was in top shape, but they were able to keep the historic feel... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
5 June 2013

Thank you for those wonderful comments! It's always nice to have an Austin "local's" approval! We appreciate your business! More

Tucson, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 May 2013

Austin, Texas- the liberal pocket of Texas filled with nightlife, outdoor activities, great food, and lots of homeless people. The Intercontinental is GORGEOUS and newly renovated. It boasts a great location in the heart of downtown on Congress and 7th, very close to the famed "6th Street". Because of its proximity to "6th Street", be ready for the homeless in... More

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
5 June 2013

Thank you for taking time to post a review of our property. I am truly delighted our location and hotel suited you, and hope you are able to return soon! More

Cambridge, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 May 2013

I'd have called it average but the IC brand raises ones expectations. Nice, attentive people, spacious room but the bedding needs an upgrade and that's key to a good stay, especially in a premium hotel. Short sheets with holes and a lack of power outlets were he downers.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
29 May 2013

Thank you for that wonderful recommendation! I do hope we are able to welcome you back in the near future! Take care. More

Chicago, Illinois
Top Contributor
123 reviews 123 reviews
51 hotel reviews
Reviews in 48 cities Reviews in 48 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 25 May 2013

This hotel was great!!! It is about 3 or 4 blocks from the Capitol building. If staying here you can pretty much walk to a ton of places. We would definitely stay here again when we come back to Austin

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
29 May 2013

Thank you for those great comments! We appreciate your business and hope to see you again soon! More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 May 2013

Stayed for 3 nights on business. Comfortable room, well equipped and modern, spacious bathroom. Good bar and nice to have the terrace where you can sit outside in the evening. Long thin pool, though you'd struggle if there were two of you in together! Overall very good, I'd happily stay there again.

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StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
29 May 2013

Hello and thank you for taking time to leave those very gracious comments! It's true, our lap pool is "thin".....we will be undergoing a renovation of our pool and health club areas next month, and even though the lap pool will stay the same, I do hope we are able to welcome you back to see the new changes! Thank... More

Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 May 2013 via mobile

Hotel has been recently refreshed. Rooms spacious and comfortable. Service impeccable. Excellent location. On site restaurant very good. Recommend fish tacos. Only suggestion - courtesy car for short trips from hotel, as hi temps cause most to wilt.

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See 2 more reviews by Whistler561 for Austin
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review
29 May 2013

We are so glad you enjoyed your stay with us! Thank you for taking time to leave comments. More

 
 
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Additional Information about InterContinental Stephen F. Austin

Also Known As:
Intercontinental Stephen f. Austin Hotel
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Stephen f Austin
Intercontinental Austin
InterContinental Stephen F. Austin Texas
Address: 701 Congess Avenue, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotels in Austin
#14 Luxury Hotels in Austin
#37 Business Hotels in Austin
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Affectionately known as the 'Stephen F' by native Austinites, the InterContinental Stephen F. Austin has been part of the city scene for more than 60 years. A central location three blocks from the Capitol puts you within walking distance of the Bob Bullock Texas State History Museum, the University of Texas and the Town Lake Hike and Bike Trail. ... more   less 
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