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Staybridge Suites Austin NW

3.0 of 5
13087 US Hwy 183 North, Austin, TX 78750
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Ranked #27 of 186 hotels in Austin
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    23
    13
    4
    2
    2
Date Rating
SportsFanatic12
Copperas Cove, Texas
Senior Contributor
25 reviews
1 helpful vote
5 of 5 stars Reviewed 27 January 2012

We stayed here on a quick trip to Austin. Perfect location for what we were there for. Nice rooms, comfortable beds. The staff was extremely friendly. The manager's social that evening and breakfast the next morning hit the right spot. Will definitely stay here again when we are in the area. More

Was this review helpful? Yes
General Manager, General Manager at Staybridge Suites Austin NW, responded to this review
30 January 2012

Dear Valued Guest, Thank you for taking the time to review the Staybridge Suites Austin and telling other travelers about your recent stay. We are delighted to hear that you found our hotel to be a “great place” and were able to take advantage of our location as we are just minutes away from many of Austin’s many attractions. Our... More

bethchampon
london
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 28 November 2011

Oh my god this hotel was amazing. On the day of our arrival we where lucky enough to be there on a day that they provided tea. Which was lovely and healthy jacket pot and salad. Breakfast every day Swimming pool great Gym nice Washing Mashine Staff lovely Lovely rooms big and your own kitchen. The one downside was the... More

Was this review helpful? Yes
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review
2 December 2011

Dear Bethchampon, We are THRILLED to hear you enjoyed your stay with us!! Thank you so much for taking the time to write a review about us and let us know about your stay. We love to hear feedback and are so glad you enjoyed our sundowner, breakfast, and rooms. Also that you were able to take advantage of our... More

TravelerTW
texas
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 13 November 2011

Beautiful room. Great staff. No complaints. Will definitely stay again. More

Was this review helpful? Yes
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review
15 November 2011

Thank you for reviewing our hotel, we are very happy to hear that you enjoyed our rooms and will stay with us again. See you next time! More

idesignforless
boston
Reviewer
3 reviews
5 of 5 stars Reviewed 27 October 2011

I stayed on a trip to Austin. The hotel was FANTASTIC! I am a bit of a hotel snob and this was a great stay. Very clean.....breakfast was good. The linens both bed and towels were great! Would stay again when I go More

Was this review helpful? Yes
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review
15 November 2011

Thank you so much for taking the time to review our hotel! We are so happy to hear that you enjoyed your stay with us! We hope yo see you again on your next trip to Austin! More

olderthanu
Dallas
Reviewer
3 reviews
5 of 5 stars Reviewed 17 September 2011

Finding a hotel that meets the needs of a traveler can sometimes be a daunting experience. Our journey has led my husband and I to The Staybridge Suites in NW Austin. We wanted to make sure our stay would be as memorable as the reason we came to Austin. The birth of our 1st grandchild. From the moment we parked... More

Was this review helpful? Yes
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review
29 September 2011

Dear Mr. and Mrs. Walker, We are so happy that you chose our hotel and had a memorable experience here with us! It is wonderful that you were able to enjoy our breakfast, sundowner and your room while you were here meeting your new grandbaby! It was our pleasure to be able to give you a gift that you could... More

agovan
houston, tx
Reviewer
4 reviews
9 helpful votes
5 of 5 stars Reviewed 15 September 2011

The hotel is super clean and cozy. home away from home. The rooms are modern, ultra clean, and spacious. I loved the layout and the kitchen area was perfect. Our family really enjoyed the stay. The only problems was that we had booked two rooms but both were on two different floors. It was inconvienent since i had mentioned the... More

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GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review
29 September 2011

Dear Agovan, Thank you for taking the time to leave a review about our hotel! We are so glad that we could be your "home away from home" and thrilled that you enjoyed your room and your stay. We were sorry to hear about the breakfast area being noisy and crowded and that you had to take you breakfast up... More

Backmar
Leander, Texas
1 review
5 of 5 stars Reviewed 28 July 2011

Recently my family stayed here for a family event. All together we had seven rooms. Early in the year we were shopping for hotels and we called MIchelle. She was wonderful. As all of the people were coming in at different times and the event was 6 miles away, we could not afford to have any glitches in the hotel... More

Was this review helpful? Yes
GMAustin, Manager at Staybridge Suites Austin NW, responded to this review
14 September 2011

Thank you for taking the time to write a review on our hotel! We are so glad you enjoyed your stay and appreciate the feedback! We hope to see you again soon! More

tinefira
Dallas, Texas
2 reviews
2 helpful votes
1 of 5 stars Reviewed 31 May 2011
2
people found this review helpful

We reserved our room a week before Memorial Day weekend, and received a confirmation email. When we arrived, we were told that our room was given away. The concierge knew that she messed up, and was trying to save herself by telling us that she didn't have our phone number. She called a different hotel and told us they had... More

Was this review helpful? Yes
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review
14 September 2011

We apologize for the inconvenience regarding your room here at the hotel and hope you will give us a chance make this up to you with your next trip into the area. Thank you for taking the time to write a review as the feedback helps us to improve and provide better service for all our guests, we are sorry... More

racewalkn
Falcon, Colorado
2 reviews
1 helpful vote
3 of 5 stars Reviewed 23 May 2011
1
person found this review helpful

We had a bit of a mixed time at this hotel. Everything was nice and the hotel staff were very professional, however the day we checked in, we were told that the elevator was broken and that the only room they had for us was on the 4th floor. So our experience was a bit negative in that we had... More

Was this review helpful? Yes
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review
14 September 2011

Thank you for taking the time to leave a review for our hotel. We apologize about the elevator being down when you checked in and want to ensure you that we have corrected the issue. I am glad you got to enjoy our breakfast and the pool and hope to see you again soon, this time meeting and EXCEEDING all... More

beachclass
Austin, Texas
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 12 May 2011

We had 12 days between when we vacated our home of 10 years, and when we moved into our new home. This place was great! Only two years old, the rooms were nice and comfortable. Unadvertised, they did home cooked meals tue - thu, which was a nice surprise in addition to breakfast which was an advertised service. All staff... More

Was this review helpful? Yes
GMAustin, Guest Relations Manager at Staybridge Suites Austin NW, responded to this review
14 September 2011

Thank you for writing a review on our hotel. We are so happy to hear that you enjoyed your stay with us! Best of luck with your new home and remember you always have a home here with us at Staybridge Suites Austin Northwest! More

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Staybridge Suites Austin NW Also Known As

  • Staybridge Suites Austin
Address: 13087 US Hwy 183 North, Austin, TX 78750

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