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Hyatt Summerfield Suites Austin / Arboretum

3.0 of 5
10001 N Capital of Texas Highway, Austin, TX 78759
Hotel amenities
Ranked #15 of 186 hotels in Austin
4.5 of 5 stars 71 Reviews
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71 reviews from our community

    Trip type
Traveller rating
    39
    22
    6
    2
    2
Date Rating
jcsTexas
Texas
Senior Contributor
31 reviews
19 helpful votes
5 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

$99 a night. Room was clean, smart, and essential. Room layout is similar to a studio apt - functional kitchen, walk-in closet with mirror. Elevator was quick. Parking is close. Customer service is consistent with Austin - courteous and friendly. One of the best features surprisingly was the location - 10 minutes from central Austin. Mopac is easy access. Whole... More

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iheartannarbor
Seattle, Washington
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

My husband and I stayed at the Hyatt Suites Arboretum in Austin on New Year's Eve. The hotel was pristine upon our arrival, and we were allowed an early check-in. I was skeptical that the hotel was north of downtown Austin, but in the end, it worked out perfectly. I paid a third of the price for a HUGE SUITE,... More

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RonJac
Minneapolis, MN
Contributor
15 reviews
55 helpful votes
5 of 5 stars Reviewed 9 December 2011
2
people found this review helpful

My wife and I stayed at this hotel from 11/24 - 30 and could not have been happier. We checked-in late afternoon on Thanksgiving day the and the clerk at the fron deask could not have been more plesant. Check in was very smooth and she informed us about the free breakfast and weeknight social hours. We had a nice... More

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Brian Long, General Manager at Hyatt Summerfield Suites Austin / Arboretum, responded to this review
12 December 2011

Thank you so much for the positive feedback and also noted are the things we shall repair. I greatly appreciate you taking the time to provide feedback on the hotel as well as give us things to think about moving forward. I hope you have a wonderful Christmas and a Happy New Year, Sincerely, Brian Long General Manager More

Seanmage
Dallas
Senior Contributor
35 reviews
21 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

If you are looking for a comfortable and clean suite hotel in Austin this is a great choice. Excellent location just off Freeway. More

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Brian Long, General Manager at Hyatt Summerfield Suites Austin / Arboretum, responded to this review
29 November 2011

Thank you so much for the response, I hope you had a great Thanksgiving and we wish you a Happy New Year, Brian Long GM More

HoustonYankee
Houston, Texas
Senior Reviewer
6 reviews
4 helpful votes
3 of 5 stars Reviewed 24 November 2011

We are staying at this hotel over Thanksgiving and are very happy. The rooms are small (we are in a 1br king suite) but our family of 2 adults and 2 boys under 5 has everything we need. The hotel might be new, although it doesn't appear so on the outside. Inside, however, there has been an obvious recent renovation.... More

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Brian Long, Manager at Hyatt Summerfield Suites Austin / Arboretum, responded to this review
29 November 2011

Thank you so much for taking the time to write a response, we really appreciate the feedback. I would however like to know what you feel would make us more luxiourious in your eyes that is the biggest impact? I hope you had a wonderful Thanksgiving and a great Christmas and Happy New Year. Sincerely, Brian Long General Manager brian.long@hyatt.com More

RookieCritic
Southern California
2 reviews
5 of 5 stars Reviewed 18 November 2011

I had reservations of staying at this property because of an earlier review reporting bed bugs that was never verified. Our family occupied four rooms to attend a family wedding and found the rooms and the overall hotel spic and span, quiet, comfortable beds and a very courteous staff. I found the GM both working in the kitchen and installing... More

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YukihitoHARA
Chiba
1 review
1 helpful vote
4 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

I always use this hotel when I trip to Austin. This hotel has a laundry room,so I can wash my clothes by myself. And also has not only laundry wash machine but also drying tumbler. Talking about the meal, complementary breakfast is served, and if I want to buy and cook something, Gateway shopping center is located in 5minutes by... More

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Brian Long, General Manager at Hyatt Summerfield Suites Austin / Arboretum, responded to this review
7 November 2011

Thank you so much for taking the time to review our hotel, we continously look for ways to improve the quality in the eyes of the customer. I will work with my IT team and try and troubleshoot the scenario you experienced on the internet and we will come up with a good solution. Again I appreciate your feedback, SIncerely,... More

ramiJordan
Austin, Texas
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed 14 October 2011

we stayed for four nights in a suite, it was quite clean and spacious in space. Well equipped including big TV screen. The staff was friendly and professional. Breakfast was good. we did not use the pool but it looked clean though small. I f you do have your own car choose this location. More

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Brian Long, General Manager at Hyatt Summerfield Suites Austin / Arboretum, responded to this review
7 November 2011

I appreciate the review, I see that you had trouble with no transportation and we realized that as we started to grow. We have now added daily shuttle from m-f in the hours of 7am-11am and 4pm-10pm. We hope you will return and get to enjoy it. I appreciate your time in completing an online review and hope to see... More

askjens
Delaware
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

While we normally book most hotels via the "Name Your Own Price" opaque booking websites we had specifically selected this Summerfield Suites hotel because we were travelling with a granddaughter and wanted to be assured of a second bed and liked the idea of the kitchenette with a fridge, free breakfast - and their special weekend rate at the time... More

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Brian Long, General Manager at Hyatt Summerfield Suites Austin / Arboretum, responded to this review
7 November 2011

THank you so much for your review, hopefully you and the family got to enjoy Austin. Have a great New Year and Happy Holidays, Sincerely, Brian Long GM More

swavemente
dallas, tx
Contributor
15 reviews
41 helpful votes
4 of 5 stars Reviewed 26 September 2011

I was fairly happy with my stay at the Hyatt. There were some minor annoyances like random plugs not working in the room, but the price was nice and the room was spacious with a kitchen area. I would definitely recommend it! More

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Brian Long, General Manager at Hyatt Summerfield Suites Austin / Arboretum, responded to this review
7 November 2011

Thank you for your response, we have taken the outlet situation and made sure we continue to make changes to the room as they were built on a light switch and for that I am so sorry. I wanted you to know we appreciate your response and the positive review and look forward to your return visit, SIncerely, Brian Long... More

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Address: 10001 N Capital of Texas Highway, Austin, TX 78759

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