We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 179 Austin hotels

HYATT house Austin / Arboretum

3.0 of 5
10001 N Capital of Texas Highway, Austin, TX 78759 (Formerly Hyatt Summerfield Suites Austin / Arboretum) (Northwest Austin)
Hotel amenities
HYATT house Austin / Arboretum
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Show Prices
Compare best prices from top travel partners
Expedia.com Hotels.com Travelocity
and 8 more sites!
86%
Ranked #34 of 179 hotels in Austin
GreenLeadersBronze level
Most recent review
5 of 5 stars Reviewed 16 June 2013
mezandgaz Sydney, Australia
Write a Review

101 reviews from our community

    Trip type
Traveller rating
    52
    32
    12
    2
    3
Date Rating
Sydney, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 16 June 2013 NEW

We stayed here with a tour company for the V8 Supercars in May 2013. This was just perfect for us after a long day at Circuit of the Americas. Room had a full kitchen and bathroom had a bath - Perfect. Rooms were like a one bedroom unit with walk-in-robe, with fully equipped kitchen including dishwasher. Staff were very helpful.... More

Was this review helpful? Yes
See 5 more reviews by mezandgaz for Austin
New York City, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

I loved the work out room. Great equipment in good working order and clean. The staff was very friendly and great breakfast. A little bit worn around the edges in cleanliness but nothing huge or awful. Overall a really good experience. I'd stay here again based on just the workout room alone.

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
17 June 2013

Thank you for taking time out of your day to review our hotel on Trip Advisor. I was thrilled to see that you had a "Very Good Experience" and especially liked the fitness room. Your positive comments will be shared with the associates as they will assist in reinforcing positive customer service. We look forward to your return to the... More

Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 31 May 2013

We just happened upon Hyatt House while looking for a place to spend the night in Austin. It was very clean and well kept. Katie P. at the Front Desk was very helpful. She showed us a few rooms so that we could choose which one we liked. She was incredibly professional and warm - keeping up with 3 different... More

Was this review helpful? Yes
See 5 more reviews by Poxleo for Austin
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
3 June 2013

Thank you for taking time out of your day to review our hotel on Trip Advisor. You wonderful comments and recognition are much appreciated and will go a long way in promoting positive behavior and customer service which will assist us in achieving our goal of being the cleanest and friendliest hotel in Austin. We look forward to your return... More

Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 May 2013

I travel quite a lot. This place was great from the time we stepped in the door. The girl at the reception was extremely helpful and friendly. This is a place that hasn't forgotten what customer service is about. An oasis if professionalism.

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
20 May 2013

Thank you for taking time to review our hotel on Trip Advisor. I appreciate the wonderful comments regarding the customer service you received. We pride ourselves in our quest to be the cleanest and friendliest hotel. I will ensure your comments are posted for all of our team members to review as it is through positive reinforement that we continue... More

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 April 2013

Great experience, awesome location. The staff was helpful and courteous, and I felt safe. Pets are allowed but do not list the cost on their website, so I had sticker shock at checkout. Their room service company, Order Inn, has some delicious food, too. Overall, it was a great hotel and I will go back.

Was this review helpful? Yes 1
See 2 more reviews by brentripper for Austin
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
27 April 2013

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see you enjoyed your stay and have already posted your comments on our "Brag Board" for our team members to enjoy. Positive reinforcement goes a long way in our quest to be the cleanest and friendliest hotel. Thank you for your feedback regarding the... More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 5 April 2013

The hotel personnel is super friendly and the rooms are clean and quite. A full breakfast is served in the morning which helps to start the day positively. The hotel has quick access to major throufares in the capital city. Very convenient!

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
27 April 2013

Thank you for taking the time to provide a review of our hotel on Trip Advisor. I am happy to see you enjoyed your stay and appreciate the positive comments regarding the service you received. I have already posted your comments for the team members to review as positive feedback assist us in reinforcing positive service. We look forward to... More

Corpus Christi, Texas
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 14 March 2013

Hotel was nice and updated. The room was big with a couch and small fridge. The beds were comfortable and it was quite. The breakfast in the morning was pretty impressive for a complimentary breakfast. My only complaint was hat they make it should like they have a restaurant, but it is really more like a deli where you can... More

Was this review helpful? Yes
See 9 more reviews by Sara P for Austin
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
25 March 2013

Thank you for taking time to review our hotel on Trip Advisor. I was excited to read your review with such a positive title "Great Hotel". I was happy to see you enjoyed your stay at our hotel. Your positive feedback will go a long way in ensuring we continue to provide the level of service our guests expect. Thank... More

Rochester, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 11 March 2013

This place gets great reviews but it is just not my style. The property has a few buildings some of which are separate from the reception/lobby area. This can be inconvenient when, as in my case, it was raining and you need to print a boarding pass or get breakfast before work. The room I had was not well cared... More

Was this review helpful? Yes
See 3 more reviews by Oenophile99 for Austin
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
25 March 2013

Thank you for taking time to provide a review of your stay with us on Trip Advisor. I am sorry to hear that our hotel is not your style and apologize for the condition of your room upon your arrival. I sincerely appreciate the feedback you provided as it will assist us in ensuring a clean, comfortable stay for our... More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 February 2013 via mobile

Was travelling for business and stayed here on the recommendation of Trip Advisor. Wasn't let down. Nice clean and comfortable rooms, friendly service. My TV wasn't working and whilst I was out they fixed it and left a note saying I hoped all was ask. Would recommend if you're ever visiting Austin.

Was this review helpful? Yes
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
25 March 2013

Thank you for taking time to review our hotel on Trip Advisor. I was happy to see you enjoyed your stay to include the service provided by our associates as it is our goal to provide "Authentic Hospitality". Your positive feedback will be shared with the team as it is through positive reinforcement that we continue to grow. I look... More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 February 2013

We are very familiar with the Austin area since we go multiple times a year. We usually stay in the downtown area but this time we needed a hotel near the Eddie V's at Arboretum for a family gathering. This place was just amazing! I don't think I have ever experienced the comfort of a hotel like this place did.... More

Was this review helpful? Yes
See 6 more reviews by cbese for Austin
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review
25 March 2013

Thank you for taking time to review our hotel on Trip Advisor. It is always our goal to provide our guests with a memorable experience and I am happy to see the your experience was "Wonderful" and "Amazing". Your positive feedback will be shared with the team and certainly goes a long way in ensuring we continue to move forward... More

 
 
HYATT house Austin / Arboretum
Check In dd/mm/yyyy Check Out dd/mm/yyyy
 
 
Hampton Inn Austin - Arboretum Northwest
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Austin
Family-friendly
Embassy Suites Hotel Austin - Arboretum
Embassy Suites Hotel Austin - Ar... 4.5 of 5 stars 196 reviews
Romantic
Casulo Hotel
Casulo Hotel 3.5 of 5 stars 144 reviews
Luxury
The Driskill
The Driskill 4.0 of 5 stars 566 reviews
Near the beach
Super 8 Austin Airport, South
Super 8 Austin Airport, South 4.5 of 5 stars 343 reviews
Show Prices ABS:HotelCheckRates-d108981?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1571800?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d98474?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d557377?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Austin hotels
Staybridge Suites Austin Arboret... 4.5 of 5 stars 112 reviews Hyatt Place Austin/Arboretum 4.0 of 5 stars 88 reviews Homewood Suites by Hilton Austin... 4.5 of 5 stars 99 reviews Hilton Garden Inn Austin Northwe... 4.5 of 5 stars 107 reviews
Show Prices ABS:HotelCheckRates-d223620?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d108971?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d108977?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d252820?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 179 hotels in Austin, ranked by popularity

Been to HYATT house Austin / Arboretum? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about HYATT house Austin / Arboretum

Also Known As:
Hyatt Summerfield Suites Austin / Arboretum Hotel Austin
Hyatt Summerfield Suites Austin / Arboretum Hotel
Hyatt Summerfield Suites Austin
HYATT House Austin / Arboretum Texas
Address: 10001 N Capital of Texas Highway, Austin, TX 78759 (Formerly Hyatt Summerfield Suites Austin / Arboretum)
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool
Hotel Style:
#10 Onsen Hotels in Austin
#30 Family Hotels in Austin
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hyatt house Austin/Arboretum is located in the upscale Arboretum area of Austin Texas. In addition to the Arboretum shops, several other shopping centers are nearby including the Simon® Domain Mall, The Gateway Mall, Lakeline Mall, and Highland and Barton Creek Square Mall. Round Rock Outlet mall is 12 miles north or the outlet malls of San Marcos are just a quick 45 miles to the south. For the business traveler, our northwest Austin location is conveniently located near the JJ Pickle UT Research Center, IBM, Emerson, Apple, Microsoft, Agilent, Flextronics, Oracle, G-Tech, Cadence Design, Intel, Freescale, Banc Vue, Motorola and Texas Instruments. The downtown Austin live music scene is just 10 miles from the Arboretum hotel as is the main campus of the University of Texas, Texas State Capital, LBJ Library as well as the 6th street entertainment district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Venere, Priceline, Agoda, Stentorian NV, Cheap Tickets, Tingo and HotelsClick so you can book your HYATT house Austin / Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage HYATT house Austin / Arboretum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
HYATT house Austin / Arboretum
Show the lowest price for this hotel
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Show Prices