Candlewood Suites - Austin Arboretum-Northwest (Texas) - Hotel Reviews

Also Known As:: Candlewood Suites - Austin Arboretum-Northwest Hotel; Candlewood Suites - Austin Arboretum-Northwest Hotel Austin; Candlewood Suites Austin; Candlewood Austin; Austin Candlewood Suites; Austin Candlewood; Candlewood Suites - Austin Arboretum-Northwest Texas

Address: 9701 Stonelake Blvd., Austin, TX 78759

Phone Number:

Region: United States > Texas > Austin > Northwest Austin

Amenities:

Fitness Centre Free Parking Kitchenette Pets Allowed Restaurant Wheelchair access

Hotel Style:

Ranked #120 of 179 hotels in Austin

Price Range: €€

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: Candlewood Suites is not your traditional hotel, and that is the best part! At the Candlewood Suites Austin Arboretum NW we put the amenities where they really count; in the rooms! That means a suite with a full kitchen and plenty of space to stretch out! Each suite has a full kitchen complete with microwave, full sized refrigerator and all your utensils and pans to cook with. Work efficiently at your executive desk with two separate phone lines, free hi speed internet, check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy a DVD borrowed from the hotel in your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. In the Candlewood Cupboard you can purchase meals, snacks, and sundry items at value prices. The Candlewood Suites Hotel is located in the Arboretum Area of NW Austin. Candlewood Suites is within blocks of Gateway, Arboretum Mall and dining area, Domain Mall and Arborwalk Shopping Center. Candlewood Suites is located 9 miles from the University of Texas, DK Royal Memorial Stadium Home of the 2005 National Champion Longhorns and a short drive to the famous 6th Street and Warehouse Entertainment Districts. Major employers IBM, Motorola/Freescale, and Camp Mabry are only minutes away. Our location is accessible from Mopac (Loop 1), Hwy 183 N and Capital Of Texas Hwy (Loop 360). ... more less

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James B

Ohio City, Ohio

2 reviews

1 helpful vote

“Dog hair and ants everywhere - also in room and lazy staff”

Reviewed 13 November 2012

Very dirty hotel. Dog hair everywhere on the floors, even our room. Also the coffee bar was in a mess and I found dog hair within the washer and dryer. In addition I had ants in my room: The kitchen, nightstand and on the floor. Can also be found at the coffee area and the walls throughout the complete hotel.... More

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Dear James B, We certainly appreciate you bring this matter to our attention. I am sorry to read you received service that was less than satisfactory and apologize for any inconvenience it may have caused you. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very... More

Kayaking-Flatwater

Cibolo, Texas

Contributor

13 reviews

6 hotel reviews

Reviews in 10 cities

22 helpful votes

“Good location, clean room, and cold A/C!”

Reviewed 16 September 2012

Location: I give this hotel's location two thumbs up for three reasons. First, the hotel is offset from any roadways so there is no background road noise. Second, albeit that there is no road noise, it is only a few blocks from Highway 183. That means you can blast north or south to get anywhere in the Austin area with... More

See 2 more reviews by Kayaking-Flatwater for Austin

What a wonderful and thorough review, Kayaking! Thank you so much for taking time out of your day to share your experience with the world. We look forward to seeing you again next time you travel to Austin! Thank you, Jessica Swarts Operations Manager More

mapowell

Dallas, Texas

Reviews in 2 cities

2 helpful votes

“two day stay very clean”

Reviewed 10 August 2012

The hotel is very clean and comfortable, very quite, no breakfast because they have nice kitchen with full refr.stove, the lay out of the room was very good, people at front desk was more than accomadating and personal, going out of their way to be very helpful, making sure we had the correct room and willing to let you move... More

M. Gibson, Thanks so much for your feedback! Very kind of you to go out of your way to tell the world about your delightful stay and we certainly love to hear our guests' thoughts. I'll pass on the accolades to my front desk and housekeeping teams and appreciate, once again, you sharing your experience. We look forward to serving... More

Sheehan35

1 review

“Very uncomfortable furniture! Hard to sit and relax on rock hard furniture.”

Reviewed 13 July 2012 via mobile

Hotel was clean, furniture is hard as a rock. No pool or breakfast either. Location was good.

Was this review helpful? Yes 2

Dear Sheehan, Thank you so much for your candid review about Candlewood Suites Arboretum. We appreciate you taking the time to give us some feedback. We are so glad you enjoyed our location and the cleanliness of our hotel - we take great pride in keeping our suites and grounds as beautiful as possible. Sorry about the furniture being so... More

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texasrepublichistory

Dallas, TX

Top Contributor

129 reviews

58 hotel reviews

Reviews in 63 cities

86 helpful votes

“Extremely quiet and accessable”

Reviewed 4 July 2012

Very impressed with my three-day stay in this newly renovated hotel. Close to major traffic arteries, shopping and good restaurants but off the highway and extremely quiet. Fast, friendly check-in. Very comfortable bed. Liked the bedding- real cotton blankets and full bedspread, not polyester. And the fluffy towels in the clean and roomy bath. No complimentary breakfast but well-equipped kitchen-... More

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See 2 more reviews by texasrepublichistory for Austin

Dear Texas Republic, Thank you very much for your wonderful review! Your new favorite hotel is the highest of achievements for us and we love to hear your reasons for it. We hope to see you soon and that your next stay with us is even better than the last. Happy travels and thank you again for your feedback, Jessica... More

warren s

New Orleans, Louisiana

5 helpful votes

“austin trip”

Reviewed 12 May 2012

great place, going through a renovation, but candlewoods are typically good places to stay

Dear Warren, Thank you so very much for taking the time to write about us and even more for bearing with us during our renovation. We hope it wasn't too uncomfortable and that our new suites and style are warmly welcomed by loyal guests like you. We look forward to your return to Austin! Sincerely, Candlewood Suites Mgmt More

Rebekah C

Corinth, TX

Reviewer

4 reviews

“Wonderful!”

Reviewed 10 May 2012

My family and I stayed in the hotel the weekend of April 13-15 2012. The hotel 1st floor was under construction but we stayed on the 2nd floor which was great.You couldn't hear any construction going on. The location was awesome! Lots of things within walking distance - movies, grocery store, resturants, etc... which we loved! The room was nice... More

See 2 more reviews by Rebekah C for Austin

Dear Rebekah, Thank you so much for your feedback and compliments! What an honor it is for our staff to hear that our guests loved their stay so much they plan to return! I am so proud of all of our employees and am especially happy we were able to get your belongings back to you. We look forward to... More

niner1Somerset_Wi

somerset, wi

11 reviews

Reviews in 6 cities

“Great winter getaway”

Reviewed 1 March 2012

My husband & I just spent 5 weeks here, and would definitely go back. We had tried to find an apt or condo to rent, but couldn't find one in this area, and now we're glad we didn't! Having the exercise room & laundry down the hall was a real plus. They are now in the process of updating the... More

Dear Niner, Thank you so much for taking the time to write a review! We are so pleased we were able to meet your needs and be a comfortable home away from home in Austin. It sounds like our location was perfect for you. We're very excited about our renovation and can't wait for you to see our new suites... More

SE_MN_warmth_seekers

Rochester, MN

Senior Contributor

32 reviews

13 hotel reviews

Reviews in 16 cities

16 helpful votes

“2-3 weeks there each year for 4 winters in a row”

Reviewed 17 December 2011

My wife and I spent anywhere from 2-3 weeks at this hotel each winter from late Jan to Feb 2007 - 2011. We had a positive experience each time, apparently there was a change of management some time in 2010 but it did not impact our experience while there. We got to know the place well enough that this past... More

Thank you so much for your candid and thorough review. Our staff works hard to provide around-the-clock care for our guests and values your feedback! We are so delighted to here you consider us home for a couple weeks each year and are excited to have you as a returning guest. Please let us know if there is anything we... More

diost

usa

31 reviews

18 hotel reviews

Reviews in 15 cities

38 helpful votes

“great stay”

Reviewed 25 November 2011

new management at this suites and it shows. really clean and comfortable - good tv and wifi reception. nothing too much trouble for staff and anything we ran out of was happily supplied (coffee/shampoo etc) maids only come in once per week but you can exchange linen or towels at reception if you need to. the free washers and dryers... More

1-10 of 34 reviews

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Candlewood Suites - Austin Arboretum-Northwest Hotel Reviews, Texas

Candlewood Suites - Austin Arboretum-Northwest

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