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DoubleTree by Hilton Austin - University Area

3.5 of 5
1617 IH-35 North, Austin, TX 78702 (East Austin)
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DoubleTree by Hilton Austin - University Area
Ranked #81 of 179 hotels in Austin
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238 reviews from our community

Traveller rating
    60
    84
    47
    28
    19
See reviews for
Families
44
 
Couples
55
 
Solo
26
 
Business
80
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Belton, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

We stayed here for the lonestar jam which was in the university area, we walked there because the hotel is located confidently off I35. We also walked to 6th street it was 1mile took a taxi back which was only $5 very clean hotel only complaint is the rooms do not have microwaves and fridges in them you have to... More

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Blue Bell, Pennsylvania
Top Contributor
178 reviews 178 reviews
42 hotel reviews
Reviews in 72 cities Reviews in 72 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 12 May 2013

On the cusp of where downtown Austin meets the University of Texas campus, right over Interstate 35, is the DoubleTree by Hilton Hotel Austin - University Area. While not ideal for walking to either downtown or the university, it is only a 3 to 5 minute drive to each one, and parking is not much of an issue no matter... More

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See 4 more reviews by GNRMatt for Austin
Wylie, United States
1 review
4 of 5 stars Reviewed 9 May 2013

Very satisfied with the service and quality of the Double Tree during my stay. Will recommend this hotel, and will stay again if I have the occasion. Staff was pleasant and helpful, and the hotel was nice and quiet.

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Review collected in partnership with DoubleTree by Hilton

Frisco, United States
1 review
1 of 5 stars Reviewed 6 May 2013

Blocked rooms for a Bridal Party- rooms were not only not on the same floor but were not ready at check in, which was at 3:00- took almost 2 additional hours! Then the "supervisor" gave us a dirty conference room to hold our Bridal Shower where I had to clean it myself because it was "not her problem"! Worst experience... More

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Review collected in partnership with DoubleTree by Hilton

Wim1617, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review
15 May 2013

Dear Melissa P, Thank you for taking the time to review our hotel and for you feedback. I would like to apologize for the service given to you by our supervisor and not having your rooms ready and on the same floor when you came to check in. I agree that the conference room had to be cleaned before assigning... More

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Tampa, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 May 2013

Stayed here for one night during our visit to Austin. Our room was a bit loud due to the a/c fan unit right outside of the window. I requested to switch rooms but was denied after being told no other rooms were available. The room was just average, as long as you do not find the view of the cemetery... More

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socialmediacoord, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review
7 May 2013

Dear RealestReview, Thank you for taking the time to review our hotel and for you feedback. I would like to apologize for the issue you experienced with your a/c unit, as this does not reflect the high standards of service we strive for with all our guests. Your feedback has been reviewed with our staff and the issue has been... More

St. Petersburg, Florida
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 May 2013

This hotel is located at a convenient location for cabbing or even walking to the downtown Austin attractions. We only stayed one night, so we didn't get to really explore much, but the hotel was decent, not fancy, but nice. Breakfast was a standard hotel continental breakfast with good service. The front desk was very helpful. Overall, good for business... More

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See 4 more reviews by SEKinney for Austin
socialmediacoord, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review
8 May 2013

Dear SEKinney, I am glad to hear you enjoyed our location and helpful staff during your one night stay in Austin. I hope you will have time to enjoy all the great shops, restaurants, galleries and more during your next trip. We look forward to welcoming you back! Sincerely, Wim Puttemans More

San Antonio, Texas
Top Contributor
367 reviews 367 reviews
70 hotel reviews
Reviews in 104 cities Reviews in 104 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 29 April 2013

This is the hotel to stay at if you are there for a sporting event. It is very close to campus and right across the highway from the Frank Erwin Center. The staff are very nice and the rooms are clean and nice too.

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See 7 more reviews by kuwells for Austin
socialmediacoord, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review
8 May 2013

Dear kuwells, Thank you for your review and kind comments regarding our great staff and clean rooms. We always strive to exceed our guest’s expectations and I am happy to hear we were able to achieve that during your stay. As you noted, our location is great for sporting events, and I hope we have the opportunity to welcome you... More

Denver, United States
1 review
5 of 5 stars Reviewed 28 April 2013

The hotel was easy to get to, very close to the heart of downtown. Everyone was friendly and took care of my entire family. We had several rooms in the hotel, all booked separately, which took time and effort to treat us as a group, and we couldn't have been more satisfied.

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Review collected in partnership with DoubleTree by Hilton

Spokane, Washington
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 April 2013

Nice tidy room and friendly staff. We had rental bikes and got around fine from this location and used the city bus several times with a stop just blocks from the hotel. Our first room had a broken air conditioner, but they moved us to a much nicer room and all was fine.

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See 4 more reviews by Betsy L for Austin
Springfield, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 April 2013

We loved the convenient location of the Double-Tree near the University in Austin, TX. We had a great time in Austin, and our hotel seemed to always be just a 10-15 minute drive from everything we wanted to do. It was great to be able to get back to the room to rest or freshen up, and when we did,... More

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Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree by Hilton Austin - University Area

Also Known As:
Doubletree Austin - University Area Hotel
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
DoubleTree By Hilton Austin - University Area Texas
Address: 1617 IH-35 North, Austin, TX 78702
Phone Number:
Region: United States > Texas > Austin > East Austin
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #81 of 179 hotels in Austin
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Austin – University Area provides a homelike warmth, just a mile from downtown Austin. Our hotel is just across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions. ... more   less 
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