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All 179 Austin hotels

Hampton Inn Austin - Arboretum Northwest

2.5 of 5
3908 West Braker Lane, Austin, TX 78759
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Hampton Inn Austin - Arboretum Northwest
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Ranked #5 of 179 hotels in Austin
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261 reviews from our community

    Trip type
Traveller rating
    182
    55
    13
    7
    4
Date Rating
Tyler, United States
1 review
3 of 5 stars Reviewed 17 June 2013 NEW

I stay in Hilton branded hotels all over and typically choose the Hampton over others because of the great beds and breakfast. This particular location was not up to the regular standard. It was obvious that only a surface facelift had been done but the bones were still in need of updating. The floor in my bedroom was sticky and... More

Review collected in partnership with Hampton

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Carrollton, Texas
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

Stayed at the hotel for a buddy's wedding. The staff was very friendly and helpful. If Eric Ramirez is on duty he will take care of you. The staff really cares about their guests. Can't do better than this hotel.

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AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
17 June 2013

Hi Christopher H! I just wanted to take a moment to thank you for your kind words about our property. I have also forwarded them to Eric and he was very appreciative of your compliment. We do strive to provide our guests with a stay that we ourselves would like to have, and it's nice to hear when we've succeeded... More

Orland Park
1 review
5 of 5 stars Reviewed 9 June 2013

My husband and I stayed at the Hampton and were very happy overall. The staff were friendly, professional and very helpful. The rooms were large and the beds were very comfortable. The complimentary breakfast was fabulous served daily in the lobby sitting area. We will be back and we have already booked a return trip. Mary Lou

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AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
11 June 2013

Hi Mary Lou! Again, Thank you so much for all your praises! We look forward to welcoming you back again soon! More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 9 June 2013

We travel with a small non-shedding well-behaved older dog, and it's difficult to find places that allow dogs. This Hampton Inn allows small well-behaved pets at no extra charge. Kudos to them for recognizing that not all dogs are slobbering and shedding machines of destruction. Many places bill themselves as "pet-friendly" but charge an additional $20-$75/night "pet fee", which we... More

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AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
11 June 2013

Hi SPaws! Thank you so much for sharing with the world how your trip was while staying with us! I'm so glad you were able to enjoy a stress-free stay with your little 4-legged family member :) We love pets and want their owners to be at ease when traveling with them, we know it's not always easy. Thanks again,... More

Portland, Oregon
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 7 June 2013

Very easy to find and up to the typical Hampton standard. I stayed for 4 days at the end of May. I was welcomed as an HH member and check-in was quick and efficient. All the staff I interacted with were friendly and helpful. I had a room on the 6th floor and it was quiet, contemporary, tidy and clean.... More

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
8 June 2013

Hi Tim F! Thank you so much for taking the time to share your experience with other travelers on TripAdvisor! I'm so happy to hear your stay was so enjoyable!! Please come back and see us again real soon! More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013 via mobile

My wife and I took a long weekend to explore Austin and San Antonio. We chose this hotel based on the TripAdvisor reviews and it totally lived up to our expectations. Nothing fancy, just clean, comfortable rooms, attentive staff, convenient location and a great price. Save some money and enjoy your stay here. We sure will the next time we... More

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See 2 more reviews by Indiebob for Austin
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
28 May 2013

Hi Indiebob! Thank you so much for taking the time to submit a review on Trip Advisor! I'm so happy to hear that we exceeded expectations and that we took such great care of you while you stayed with us! I hope we have the pleasure of welcoming you back again in the future! More

Fort Worth, Texas
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 22 May 2013

stayed here for 1 night this past weekend. would stay here again. welcoming lobby plus our room was quiet, clean and comfy. complimentary breakfast was thoroughly enjoyable. location across from The Domain was quite convenient and easy access to UT.

Was this review helpful? Yes 1
See 9 more reviews by chinagirl0808 for Austin
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
31 May 2013

HI Chinagirl0808, Thank you for sharing your experience with us! With so many hotel options in Austin, I'm so glad you chose us and that you had such a positive experience! I hope we have the pleasure of welcoming you back again in the future! More

Dallas, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 16 May 2013 via mobile

It is hard to understand the positive reviews. Other than a modest rate, nothing recommends this facility, which is badly in need of refurbishment. I spent two nights listening to people up and down the hall. Housekeeping tries to keep the rooms clean and the staff does a nice job, but there are many alternatives in Austin that are similarly... More

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
18 May 2013

Hi NJGIT, While I appreciate you taking the time to share your experience, I am sorry to hear you didn't enjoy your stay. Our hotel has been up for over a decade but our property went through a major renovation about 3 years ago and we updated all public areas including guest rooms. We appreciate your bussiness and your feedback... More

1 review
5 of 5 stars Reviewed 14 May 2013 via mobile

From pulling in to the front entry with great landscaping to the welcoming at front desk by Rose we were off to a great start. The lobby is upscale safe feeling and is comfortable. Now the complimentary awesom breakfast is just too much. Breakfast is hot and cold great choices presentation was great food was fresh and staff is constantly... More

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AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
16 May 2013

Hi Tanya122!!! Thank you so much for sharing your experience with us!! I'm THRILLED to see that your stay was so perfect and that our staff took such great care of you! I hope that we get the chance to see you again real soon! More

A TripAdvisor Member
5 of 5 stars Reviewed 9 May 2013

The hotel is nice, the beds are so comfortable. But that's not the main reason we stay here. Eric is the main reason we've been coming back when we're in Austin. We tried it because I had heard the beds were amazing and I don't sleep well when we travel. They were very good beds but it can be pricey... More

Review collected in partnership with Hampton

Was this review helpful? Yes
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review
16 May 2013

Greetings!!! Thank you SO much for you kinds words about our Night Auditor Eric! It was such a pleasure to read about how he took such great care of you when you come to town! Eric is one of our newer employees and we knew he'd do well! Thank you for sharing your experience and for sharing it on Trip... More

 
 
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Additional Information about Hampton Inn Austin - Arboretum Northwest

Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hampton Inn Austin - Arboretum Northwest Texas
Address: 3908 West Braker Lane, Austin, TX 78759
Phone Number:
Region: United States > Texas > Austin
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Austin
#3 Family Hotels in Austin
#6 Onsen Hotels in Austin
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 
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