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Holiday Inn Amarillo-I-40

3.0 of 5
1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102
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Ranked #36 of 64 hotels in Amarillo
3.0 of 5 stars 64 Reviews
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64 reviews from our community

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Traveller rating
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Date Rating
cliffsiler
Euless, Texas
Senior Contributor
49 reviews
15 helpful votes
4 of 5 stars Reviewed 19 November 2011
1
person found this review helpful

What a really great Holiday Inn. I can't say enough. Although it is an older hotel it is well kept, the service is great, the staff is friendly and helpful, the rooms are clean and neat with fridge and microwaves. The internet works well. The breakfast was served in the restaurant area and was above average. The atm wasnt working... More

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simonhutch
simonhutch
Top Contributor
65 reviews
14 helpful votes
2 of 5 stars Reviewed 16 October 2011

Handy location when passing through Amarillo let down by miserable front of house team. More

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rick r
Oklahoma City, Oklahoma
Reviewer
4 reviews
4 of 5 stars Reviewed 14 October 2011

My wife and I stayed here at the end of September, 2011 on our way through Amarillo on our way to the Albuquerque Balloon Festival, Santa Fe and Taos. We were only passing thru on our drive west and weren't looking for more than a clean room with a comfortable bed, but we received much more. The room was Very... More

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NVSallyReno
Reno, Nevada
Senior Contributor
26 reviews
15 helpful votes
3 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

This appears to be an older Holiday Inn. Some areas seem to have had some updating and other areas seem very tired. The room was standard size for a Holiday Inn, King size bed with a night stand on each side of the bed, sofa sleeper, desk with chair (that sat too low for the desk height), the tall cabinet... More

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Matthew Atchley, Manager at Holiday Inn Amarillo-I-40, responded to this review
23 September 2011

We sincerely appreciate the feedback. We are always striving to better our hotel. Since you have left your comment we have ordered and installed air "diverters" to better distribute the air in the rooms. We have increased the Fitness Room hours to available 24 hours a day to better serve our guests. In addition we have ordered plasma tv's for... More

KGod76
Dallas, Texas
Contributor
20 reviews
8 helpful votes
2 of 5 stars Reviewed 18 August 2011
1
person found this review helpful

After experiencing some car trouble on our trip to Colorado, we stayed at this Holiday Inn in late July. The check in was smooth & the staff was super nice. Our room was on the fourth floor on the more secluded side of the hotel. The room was big, but only one chair in the room. The room & the... More

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Matthew Atchley, Manager at Holiday Inn Amarillo-I-40, responded to this review
23 September 2011

We appreciate the comments. We always strive to provide excellent customer service. We appreciate your feedback and have explored options about being able to serve both our nonsmoking and smoking guests. We have also installed a new roof top unit to better ventilate the atrium area. We are positive that this has been effective and are happy with the results. More

travlgirlfromnyc
New York City, New York
2 reviews
2 helpful votes
4 of 5 stars Reviewed 18 August 2011

I stayed at this Holiday Inn on I 40 for one night while passing through town on business. As a female professional who works in computer sales, I often work long hours while I travel, and after a day full of sales calls I usually choose hotels with restaurants on site, so I don't have to check in, change, and... More

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Matthew Atchley, Manager at Holiday Inn Amarillo-I-40, responded to this review
23 September 2011

We are excited that you enjoyed your stay! We offer the comedy club night every Thursday. The comedy club is open to all, guests and locals alike. We appreciate your patronage and look forward to seeing you very soon! More

Pacen8r
Manassas, Virginia
Senior Contributor
23 reviews
10 helpful votes
4 of 5 stars Reviewed 15 August 2011

Holiday Inns are always reliable, and this is no exception. Great customer service at the desk. Still, the room was a little outdated for Holiday Inn standards, and it was kinda pricey for what you'd expect for a simple Holiday Inn in Amarillo. More

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Matthew Atchley, Manager at Holiday Inn Amarillo-I-40, responded to this review
23 September 2011

We are constantly evaluating the room rates and appreciate the feedback. Many discounts are available such as; Senior Citizen rate, many international and local companies also have negotiated rates established at hotels. Please contact the hotel to see which discounts you may qualify for. More

Kr56003
Houston, Texas
1 review
1 helpful vote
4 of 5 stars Reviewed 15 August 2011
1
person found this review helpful

After a long day of driving, I made this my this my first stay at a Holiday Inn last Thursday. It's conveniently located on I-40 with plenty of access to restaurants and bars. After an early dinner at the nearby Big Texan steakhouse, we came back to the hotel to call it a night, but were surprised to find a... More

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Matthew Atchley, Manager at Holiday Inn Amarillo-I-40, responded to this review
23 September 2011

We are happy that we were able to provide a clean comfortable stay for you. Also, thank you for taking advantage of our comedy club. The comedy club is every Thursday and is open to all. Please ask the box office for the guest rate to get a discount to the comedy club. Thank you for staying with us. We... More

Bvhappy
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed 7 August 2011

It was over 100 degrees in Amarillo and when we got to our room the AC was not on! Our room was a furnace. We turned AC on full blast hoping after we got back from dinner it would be cooled down. Turns out the main AC was down in the atrium/pool area. When I told the gal at the... More

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Matthew Atchley, Manager at Holiday Inn Amarillo-I-40, responded to this review
23 September 2011

We appreciate the feedback. As you are probably aware Texas, Amarillo specifically endured 100+ days with 100+ degree weather. We are so happy that it has finally cooled down! To address the issue with room cooling we installed a brand new roof top unit. This helps keep the rooms at a comfortable temperature and assists the individual room cooling units... More

herewegonow2010
Hamburg, Germany
Contributor
14 reviews
1 helpful vote
2 of 5 stars Reviewed 5 August 2011

We stayed one night at this hotel on our way through Texas. The hotel is very old. It is one of those hotels where the rooms have a balcony that opens up to an enclosed (!) courtyard. Down below you have the indoor pool, arcade machines, and the restaurant. You really need to keep your curtains closed. Otherwise there is... More

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Matthew Atchley, Manager at Holiday Inn Amarillo-I-40, responded to this review
23 September 2011

We are happy that you were pleased with our guest service. We strive to provide excellent Texas Hospitality! During your next stay we suggest asking for a room that faces the exterior. Half of our rooms overlook the garden atrium and half overlook the outside area. While most guests enjoy the beautiful view of the garden atrium some do prefer... More

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Holiday Inn Amarillo-I-40 Also Known As

  • Holiday Inn Amarillo
  • Amarillo Holiday Inn
Address: 1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102

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