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All 66 Amarillo hotels

BEST WESTERN Santa Fe

4600 I-40 East, Amarillo, TX 79103
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Ranked #22 of 66 hotels in Amarillo
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73 reviews from our community

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Colorado Springs, Colorado
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 18 June 2013 NEW

First let me say that the hotel was easy to find. Check in was awful. The had one person at the tiny front desk and a line four deep to check in. we stood in line for 20 minutes before it was our turn. we finally got checked in only to find that we were on the second floor with... More

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See 2 more reviews by Stacie R for Amarillo
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013 via mobile

Great staff, great rooms. Great bed! Clean!!!!! And the breakfast was better than I've had at a motel before! A++++++ I would most def stay here again. I've never stayed somewhere where the staff treated you like family.. But these people do! The manager Kristina is very friendly and made sure I had everything I needed.

Review collected in partnership with Best Western

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
6 June 2013

Dear Melisa Anderson, Thank you for your AWSOME review! We are glad we could WOW you! We try hard not to just meet but exceed all our guest expectations. We hope you do return soon and can WOW you again! Have a wonderful day! Sincerely Kristina Morgan (Manager) More

Dexter, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 June 2013

Best Western Santa Fe in Amarillo is a very nice property. It is on the edge of the city and no restaurants are near but getting to an area with restaurants is an easy drive. The free breakfast is great with sausage, eggs, pastries, assorted cereals, yogurt, and various drinks.

Review collected in partnership with Best Western

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
6 June 2013

Dear Gregn575, Thank you for your kind words. I am glad you enjoyed our breakfast. We do believe that breakfast is the most important meal of the day! We sure do wish we had restraints within walking distance from us and maybe someone will open one sometime near us. Until then we do have several restaurants with in about half... More

Hammond, Louisiana
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 30 May 2013

After a cross-country trip with stays in multiple accommodations, we were very pleasantly surprised by this motel right on the interstate in Amarillo, The deskclerk was friendly and helpful. The rooms were huge with ample walking around space, even had a ceiling fan. Breakfast was hot and the selections were more than ample. I'd certainly stay here again.

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
31 May 2013

Dear Rebel_7, Thank you very much for your kind word. We appreciate you taking the time out of your busy day to sit down and say such nice things about us. I am glad you found our desk clerk to be helpful as we do strive to go above and beyond here at BEST WESTERN Santa Fe Inn. We love... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013

Me and my friends were on a 3000 mile motorcycle trip to Washington, DC. We had a long day of riding and arrived with the expectation of a stiff and stuffy desk clerk. We were pleasantly surprised by the desk clerk Destiny. She checked us in with no hassles and the reservations expectation were exact. She also answered all our... More

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
24 May 2013

Dear Lowflyer007 Thank you for taking the time to review our hotel. We strive to be the best in customer service and I am glad we were able to exceed your expectations. I am sure Destiny will be pleased to hear your nice comments and I will make sure to pass the kudos on to her. It was a pleasure... More

Gilmer, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 17 May 2013 via mobile

There is nothing really wrong with this hotel It is right on interstate near airport It is clean and reasonable in price The office staff were helpful The only problem is it does not have an elevator you have to use stairs to go to upper floor which would be a problem for some

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
19 May 2013

Dear boutbroke, Thank you for taking time out of your busy schedule to review our hotel. Your comments are greatly appreciated and give us a chance to see our hotel from a guest point of view. We are glad you found our hotel to be clean and our staff helpful. We do understand that by us not having an elevator... More

Albuquerque
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 May 2013

When I first got to the hotel the key card wasn't working and they said they couldn't get me a room and I would have to go somewhere else. A new person came to work and after some discussion they decided to check the keys that had been made for my room earlier in the day and they worked. I... More

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
13 May 2013

Dear, KATHLEEN W Thank You for posting a review on our Trip Advisor page! I want to apologize for it taking so long on your check in due to technical difficulties on our end. We do hope you come back and see us again in the future and give us another chance at getting you into your room faster. Thank... More

San Jose, California
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 April 2013

This hotel is convenient to the Interstate, but the surroundings are not impressive. The hotel itself is clean and the staff is friendly and helpful. Very good self-serve breakfast. The room was large and nice and included a sofa. There aren't any places to eat nearby, so you have to travel down the highway a couple of miles, where there... More

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
23 April 2013

It is always a pleasure to start my morning with a terrific review from a TripAdvisor guest. Thank you so much for the nice comments about your recent stay with us. Thank you again for choosing our hotel and for taking the time to review your stay. More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 April 2013

On my way to and from Tulsa Ok. I had the occasion to stop over night in many small hotels , and i would say there all pretty much the same. But at this one place out of all the rest this very nice young lady took that extra step to call and check to see if there was any... More

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
23 April 2013

Thank You for posting a review on our Trip Advisor page! We will make our associate has a chance to hear about your stay. Amber is great and we are very lucky to have her on our team! I will make sure she knows you mentioned her personally! More

Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 April 2013

The hotel must have been recently updated. Very nice room with refrigerator and microwave. Comfortable bed-quiet. No eating places to walk to. Very helpful friendly staff. Exceptional breakfast- scrambled eggs, sausage, waffles, muffins, fruit. Well done!

Was this review helpful? Yes
Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
17 April 2013

Thank you for staying with us. We do strive to meet all of our guest's needs. Thank you for the compliments about our staff and services. I will pass on your comments to the team here at Best Western Santa Fe. We hope to see you again if your ever in the Amarillo area. More

 
 
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Additional Information about BEST WESTERN Santa Fe

Also Known As:
Best Western Santa Fe Hotel Amarillo
Best Western Santa Fe Hotel
Amarillo Best Western
Best Western Hotel Amarillo
Best Western Amarillo
Address: 4600 I-40 East, Amarillo, TX 79103
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre Free Breakfast Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#6 Best Value Hotels in Amarillo
Price Range:
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